I NEVER write reviews. Let me preface this by saying that…read more I was referred to Eugene Foot and Ankle after being seen at PeaceHealth for a potential broken foot. My X-rays at the hospital were inconclusive and said that EF&A would get back to me to schedule within a week or two. To my surprise, they called me the next day! I was thrilled as I was leaving the following week to go home for Christmas. The pain in my foot was insurmountable and I really just wanted answers, sooner rather than later. Even without insurance, it would be worth it to finally know what was happening. The day of my visit, I am not greeted. Rather glared at. I stand I front of both front desk "ladies" Jamie and Cindy as they hardly look up from their computers to speak to me. They rudely ask what they can do for me I say I have an appt they follow up with new patient paperwork yada yada whatever. I fill out the paperwork and as I'm doing so they get real close and start whispering about me, not very slick ladies. You might wanna try harder next time when you're in a dead silent office and I'm right in front of you. I hand Cindy the paperwork and she, in the same rude tone, asks me for my insurance and ID. I said I don't have insurance. (As I've stated multiple times on the phone when I was scheduling this appt.) She said okay and I ask what the payment for the appt is going to be, she gives me a range of $150-350 of which I couldn't afford that day unfortunately. I recognize that there's nothing they can do about the price and no way of knowing what it was going to be exactly until after the appt, that's fine. I'm not unreasonable. But what's fully in their control? Their attitude and treatment of their potential clients. I'm highly considering saying F it and going somewhere else because of how rude, unprofessional, and callous these women are to someone who is obviously broke, in pain, and out of options. Maybe keep that in mind that these people are the first impression of this business, and if the doctors are anything like them, I'm good. I'd rather keep limping around a few more weeks and find somewhere else, and upon reading other reviews it appears I'm making the right decision.

Dusty the head doctor of the practice has delusions of grandeur. He is a complete incompetent. I…read morewent in to have ingrown toenails dealt with. He told me clipping toenails was beneath him I got up to leave. He told me to sit back down and then proceeded to clip. Next time I went to a manicurist. She was excellent.

Dr. Erde is the first doctor in my life who has listened to me, believed me, and set about to find…read moreways to help me relieve my pain without ever once uttering the words, "Well, if you lost some weight." She understands genetic predispositions and really looks at the root cause of your symptoms instead of chalking it all up to being overweight. I recommend Dr. Erde and Prevention Plus Clinic!

I was a patient of Prevention Plus Clinic, prior to Dr Alison Erde purchasing the clinic from the…read moreprevious physician. I happy stayed with Prevention Plus after Dr Erde became the primary physician: Dr Erde has been my primary care physician since then. I am 58 and in good health. I recently called to schedule a general wellness physical and was told I was no longer a patient of Prevention Plus Clinic. The reason I was given "You have not been seen in 3 years". I now, at 58 years of age find myself without a primary care physician. My biggest complaint with this situation is I was never informed I was being removed as a patient of Dr Erde. As a patient I have the right to change PCPs and physicians have the right to fire patients. But should not a physician you trust with your health have some loyalty to you as a patient over what $ you bring to the practice. I see Dr Erde is advertising for new patients; although I like Dr a Erde, I can not recommend you join her practice unless you can add a financial value to her practice. Richard Drasye RN

Great place to get adjusted or an excellent massage. Excellent friendly staff and nice large…read morewaiting room.

Dr. Gorman and his staff. 100% x's 10. Such an impeccable human he is, caring, empathetic, funny…read moreand down right serious. He is part of the traditional foundation of what is right. Not the new way of whatever works. He is the person you remember because it mattered. He is worth the wait. I've seen other chiros - due to fault insurance - he is worth the wait.

I have contacted them many times, 5 times this month alone. I haven't received a call back. It's…read morebecause I'm with Trillium, that's a fact. My wife has a different health insurance plan and received a phone call back the same day. This is UNACCEPTABLE. Have you no shame?

My wife had a procedure at the Pacific Sports and Spine Surgery Center on Beverly Street today and…read morethe staff & doctor were exceptional. The anesthesiologist was great. In particular, RN Michelle was wonderful and very knowledgeable. She helped calm our nerves before the procedure. Front office people were also very nice. But Michelle really stood out. Glad we met her. I'd recommend this place to anyone needing pain management experts.

Dr. Heide is amazing. I've been seeing him for quite some time for a variety of issues. He's very…read moreprofessional and knows his stuff. Highly recommend, especially for any kind chronic pain relief.

I've had acupuncture when I lived in Korea, but it's hard to find a great acupuncturist. Well, I…read morefound one in Eugene! The place is very clean and Nathan is very professional, amazing with acupuncture and so patient with explaining how the muscles work and how the acupuncture that he does will help. I went there after my calf muscle cramp and it got so much better after one session. I went there today for my knee, felt great after the session and made an appointment for next two sessions.

I have nothing against the physical therapists there, they are great. Unfortunately, I have had a…read moreterrible experience with the front desk staff. I had an issue with my insurance because of the discontinuation of Pacific Source in Lane county. For some reason, I wasn't automatically transferred to Trillium. I received a voicemail from Mobility Project saying they canceled all my appointments. They did this without consulting me, offering for me to pay out of pocket, or just keeping my appointments on the books for when I got put on Trillium (which only took about a week). I had my appointments booked out for months because of my tight schedule. When I called to reschedule, my spots were taken, so I have to wait over a month now to return when I am in constant pain. I asked to be put on the waitlist, and then they tried to hang up on before I could schedule out further. When I respectfully expressed when had happened, they said "uh-huh." Unfortunately I have to keep dealing with this staff because nowhere else in town treats my specific symptoms. This causes so much anxiety and I feel completely disrespected and dismissed. They have a complete lack of empathy. I am extremely disappointed.

Very disappointed, stopped going, did not help me at all.Went many times, was not offered anything…read morethat actually helped me, had to cancel 2x and even though I called and left messages to cancel, they charged me 350.00 cancel fee.What a disappointment. I thought it was going to be a different experience but it was the same ol cookie cutter PT. Yes, Christine is good, but good luck getting an appointment with her! They give you other people, assistants, not quite the same.So tired of wasting time and money, would love to find a real physical therapist who cares.

I really appreciate these folks. They take care of my spouse and I, and our kids, with caring and…read moreprofessionalism. they do focused appointments with hands-on therapy and have many options to get you feeling better. They are very skilled in assessment of chronic or acute injury, thoughtful treatment plans, and referrals as needed. I have never had a bad review after recommending them to someone personally. The front office staff is great, they have a tough job and we appreciate how steady and consistent they are even when faced with a grumpy customer.

First visit at the office great interaction with the front desk Brisa and was helped by Luke…read more Covered the exercises I should need to do to help strengthen my ankle back up. Over all very smooth and easy session.