I have contacted them many times, 5 times this month alone. I haven't received a call back. It's…read morebecause I'm with Trillium, that's a fact. My wife has a different health insurance plan and received a phone call back the same day. This is UNACCEPTABLE. Have you no shame?

My wife had a procedure at the Pacific Sports and Spine Surgery Center on Beverly Street today and…read morethe staff & doctor were exceptional. The anesthesiologist was great. In particular, RN Michelle was wonderful and very knowledgeable. She helped calm our nerves before the procedure. Front office people were also very nice. But Michelle really stood out. Glad we met her. I'd recommend this place to anyone needing pain management experts.

I worked with Carrie. I could not have asked for a PT to be in tune with my situation and needs…read more She knew what days I could be pushed and what days were down days that were low key. I am very grateful for the progress we made and her awareness. She's a tough cookie and will not accept less than your best though. If you aren't in it to win it find another PT! :)

The staff here are plenty competent but the billing department is horrible. I prepaid for 10 PT…read moresessions in August and only had 8 before my therapist sent me back to my primary physician. It's been nearly 6 months and I'm still trying to get a refund for the 2 sessions I never received, this after numerous phone calls. They use delay tactics and misinformation to keep from refunding any money owed to you. Buyer beware!!!

Recently I experienced Sciatica/Piriformis pain (ouch!) and immediately sought a Limitless Physical…read moreTherapy appointment! Best thing is that this facility's staff has excellent understanding, skills and therapy techniques to address the situation, plus educate the patient on how to overcome and manage the condition! Thank you Colton B, DPT!

Some of the office staff do not understand original medicare, have a tendency to call at the dinner…read morehour even on weekends, do not call the preferred number they've been given, and promised an e-mail that was never received. Dr. Whitney Anderson Gonzalez never touched me during the appointment, offered no education, but seemed to expect me to return for another visit without explaining why it would be needed.

I was not impressed with Benchmark. The first 10-20 minutes I road a bicycle until the therapist…read morewas ready for me and done with another client. The rest of the time I was doing heavy exercises that I didn't see helped at all. I went in for my back. They did not give me exercises to do at home . I felt the exercises were making my back worse. The thing I didn't like the most was how much the therapists talked to each other. They were constantly talking about biking, their weekend and when they were getting ready for the next weekend. He gave me an exercise to do then walked away to talk to another therapist or to another client. I felt like I was imposing on them. I will never go to Benchmark again.

Benchmark Therapy on Coburg Road is seriously the best. The people here are awesome, super…read morefriendly, welcoming, and they really make an effort to help you feel comfortable the whole time. You can tell they actually care, which makes a huge difference. I was comfortable as soon as I walked in the door. Also, the playlist was on point. I came in for therapy, but it felt like I was getting a flashback to my high school days. Definitely recommend this place if you want great care with great people.

Physical Therapy Services has been a fantastic experiance. First of all Ruggie was amazing at truly…read morefiguring out the source of my pain. Brittany has been working with me and has been phenomenal at alleviating some of the pain. She listens and then knows exactly what is needed. Excellent experience.

Highest marks for Physical Therapy Services! A few years ago, they cured me of a spinal injury (by…read morerepeating just a single stretch), and now, they are curing me of nerves in one arm trapped at the top of my spine (via various stretches). Their lead is fantastic at verifying and diagnosing issues (my doctor referred me to them for that) and guiding their crew, and their crew is fantastic about putting the guidance to wise, flexible, and effective use. And oh yes, everyone there is super kind and super friendly. Again, highest marks!

This by far the best experience I have ever had with Physical Therapy. Their therapists are…read moreawesome, friendly and competent. I highly recommend them.

Avoid this place if you have invisible disabilities that require accommodation. The PT staff are…read morefine but the office manager and one of the front desk staff are extremely rude. They refused to accommodate my hearing impairment disability and told me "respect is a two way street" when I pointed this out and offered suggestions for how they could help me hear them better, such as stepping closer to the plexiglass partition. I have never been treated so poorly in a healthcare setting in my life.

I staggered in barely able to turn my head after throwing an enormous bag of compost over one…read moreshoulder. My therapist, Michael at the Oak Street location, worked with me over two months to decrease pain and increase movement. He listened deeply to my complaints about pain, responded with thoughtful exercises, and now I have full range of movement again. He's been a wonderful partner in my healing--highly recommended!

Jeff is unprofessional, condescending and should not be working with anyone. He treated me a…read morehandful of times post meniscus surgery and then refused to continue treatment as he said my pain was just in my head and I was fine. I then got an mri as the pain did not go away to find out I had another massive tear in the same knee he was "treating". He would say over and over there was nothing wrong with my knee while the entire time I had a tear that was bothering me. Jeff is not someone that should be trusted with your rehab or care. I highly suggest finding a caring and more educated physical therapist for whatever issue you may be having.

I have been going to PT, and massage through this clinic on, and off for probably almost a decade…read more I started when the clinic was at another location. I can tell you the quality of care you get from everyone you see is genuine, caring, and nothing short of amazing. They have helped get me healed through many car accident injuries, and also through some pain when I had fallen, and broke my tailbone a few years back. Right now I am receiving care from totaling my car into a deer back in June. I am still sore, and the therapists, and massages have really helped get me through. They also offer Pilates, and I think other therapies. I was supposed to do Pilates to help heal my injuries, but I ended up with Covid the end of August, and my schedule didn't mesh with who ever was supposed to do it. So bummer on that. Although years ago I have done some Pilate work through here, and I found it very helpful. They have great equipment for PT. The staff is very friendly, and they do their best to work with your schedule to get you in right away. The PT, and massage is also usually the same day. I highly recommend this place if you are looking for PT. You will get quality care. I have been to other places, and don't feel like I got what I needed from them.

Physical therapy generally seems to fall into two camps when treating chronic pain: solving the…read morepresenting pain, or addressing the underlying movement patterns. From what I can tell (I've had 5 appointments), Staszak PT is focusing on addressing faulty movement patterns which will resolve the presenting issue. I came in with chronic neck and upper back pain, as well as some ankle stiffness. They've been teaching me how to strengthen my TVA and glutes, work on ankle mobility, stabilize an old shoulder injury, and addressing things I've always assumed were just how I was made (I've got one foot that flairs out a little instead of pointing straight forward, and I'm slightly bowlegged). I've been diligent with my exercises, and I'm gradually feeling more stable and also feeling my muscles relax as they don't need to compensate for my poor movement patterns. That's leaving me feeling stronger and in less pain. I've worked with a handful of the staff (Mike and Mary, Emily, Audrey, Tina, Lori, and Shane) and they've all been great. They take detailed notes with each visit, so even when I'm handed off between team members, each person has been versed with my specific situation.