This place is amazing. I've been seeing Chelsea Mills for about 2 months now and she is seriously…read morethe best PT I have found in Eugene. I had a challenging back injury (herniated discs and severe nerve tension) and had jumped from PT to PT over the course of 5 months, with no relief and no advancement in my healing process. Chelsea has made me feel confident, strong, and I've healed so much faster than I had been. Not only am I walking again, I'm lifting weights, working out on the elliptical and hopefully soon will be conquering hiking and hills. Obviously, you get as much out of PT as you put into it, but without Chelsea's expert guidance I would not be where I am today. In addition, Endurance PT came highly recommended to me by my gynecologist...and I'm not sure there are any other doctors who know the female body better than your gyno.

If I had been seen by Megan, which was my intent in coming to Endurance, I might be providing a…read moregood rating. Unfortunately Megan is transitioning out of physical therapy and I was seen by Amber instead. Amber is overconfident and has an attitude. She touches your body with a towel in her hand while wearing gloves which is awkward. I was then charged for a no show because I showed up 12 minutes late for my appointment due to an accident that required me to reroute. I asked to have my appointments with Amber cancelled and to be seen by another therapist and was told I would be called by Megan. That did not happen and my appointments were not cancelled. I then asked for my records to be mailed to me. They were not and I had to call again and ask for them to be mailed to me. I finally received them and they included inappropriate comments making attacks against me personally from one of the staff members who had talked over me and was rude during my interactions with her. I then went to another physical therapist only to discover I had been misdiagnosed with having one leg longer than the other which I had gone to my orthotics specialist for a heel lift to fix which only created problems. I actually just have a minor hip misalignment. These people are rude, inflexible, intolerant, and do not know what they are doing.

If you're looking for a physical therapist who actually "resolves" the problem, instead of only…read moretreating symptoms, Melanie is the one. After 20 years of seeing physical therapists, chiropractors, and other specialists for a chronic lower body issue, my first session with Melanie changed everything. She immediately identified the root cause of the issue, something no one else had ever pointed out, and laid out a clear, effective path to address it. We even took before-and-after photos during the session, and the difference was undeniable. I honestly didn't know change like that was possible in just one visit. Melanie doesn't just go through the motions. She's sharp, intuitive, and deeply knowledgeable. Her work is precise, personalized, and results-driven. I walked out of her home session with a new sense of alignment, literally and figuratively. I'm beyond grateful. Highly recommend her to anyone serious about getting real, lasting results.

Melanie is a true healer, and I have experienced many a PT therapist in my life, and she tops them…read moreall. She has many modalities she uses and trust me you will get results.

I have been seeing a physical therapist here for the last six weeks. I only have the best things to…read moresay about everything there at this office. From the front staff to the physical therapy assistants and to my personal physical therapist, Sarah Larsen. If I had to criticize, it would be that I do not particularly care for the space in which services are provided. I feel kind of uncomfortable with occasionally crowded situations. Privacy is rather compromised.

I have been a patient here over the years and I wouldn't go anywhere else. Everyone is so nice,…read moregentle and patient. I never have had to wait, there always on time. Highly recommend

I was not impressed with Benchmark. The first 10-20 minutes I road a bicycle until the therapist…read morewas ready for me and done with another client. The rest of the time I was doing heavy exercises that I didn't see helped at all. I went in for my back. They did not give me exercises to do at home . I felt the exercises were making my back worse. The thing I didn't like the most was how much the therapists talked to each other. They were constantly talking about biking, their weekend and when they were getting ready for the next weekend. He gave me an exercise to do then walked away to talk to another therapist or to another client. I felt like I was imposing on them. I will never go to Benchmark again.

Benchmark Therapy on Coburg Road is seriously the best. The people here are awesome, super…read morefriendly, welcoming, and they really make an effort to help you feel comfortable the whole time. You can tell they actually care, which makes a huge difference. I was comfortable as soon as I walked in the door. Also, the playlist was on point. I came in for therapy, but it felt like I was getting a flashback to my high school days. Definitely recommend this place if you want great care with great people.

My wife had a procedure at the Pacific Sports and Spine Surgery Center on Beverly Street today and…read morethe staff & doctor were exceptional. The anesthesiologist was great. In particular, RN Michelle was wonderful and very knowledgeable. She helped calm our nerves before the procedure. Front office people were also very nice. But Michelle really stood out. Glad we met her. I'd recommend this place to anyone needing pain management experts.

I have never dealt with a billing department that is so screwed up…read more A year ago I had a procedure. Upon my return for a follow up, the doctor told me that the injection had been one in the wrong area and I would need to have it done in the correct place. The 1st one was so excrutiatingly painful. Dispite this mistake they still chose to bill my insurance company and myself. After numerous phone calls I found someone who I thought could help me and in last conversation she said that my bill balance was zero. Thought that this had been taken care of but 7 months later I get a phone call telling me that I owed almost $300. I asked for a bill which I received. Seems like there is an error once again. I called the number that I got the call from asking for Emily, she said that she never called me. As of now I have tried to contact the original person to help me, but had to leave a phone number. Help.......

I won't recommend west 11th office. if you have an emergency and are unable to come in. they…read moreare not willing two work with you. all they do is quote policies and make it your fault you have an emergency.....there policy was call 24 hours in advance, just like all offices, i called as soon as I could about 18 hrs it was a Sunday which they were closed so no one was available to talk to, so I left a message and that wasn't good enough...all they would do is tell me I had to pay a fee for not showing up. when I went in to talk to them they insisted on talking to me in a big open room so everyone could hear no privacy at all which I believe is again hepa laws. with my emergency which is a very bad medical issue everyone there now knows about it.. there policies encourage people to come in sick and expose othera otherwise you pay for be,ing sick.. I can't recommend

From the owner: BenchMark Physical Therapy located in north Eugene, OR is a leading outpatient physical therapy…read moreclinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

Excellent physical therapists, they treat the whole body not just the injured part. Strengthen the…read morewhole body so you have a better chance of avoiding future injury

I have been going to PT, and massage through this clinic on, and off for probably almost a decade…read more I started when the clinic was at another location. I can tell you the quality of care you get from everyone you see is genuine, caring, and nothing short of amazing. They have helped get me healed through many car accident injuries, and also through some pain when I had fallen, and broke my tailbone a few years back. Right now I am receiving care from totaling my car into a deer back in June. I am still sore, and the therapists, and massages have really helped get me through. They also offer Pilates, and I think other therapies. I was supposed to do Pilates to help heal my injuries, but I ended up with Covid the end of August, and my schedule didn't mesh with who ever was supposed to do it. So bummer on that. Although years ago I have done some Pilate work through here, and I found it very helpful. They have great equipment for PT. The staff is very friendly, and they do their best to work with your schedule to get you in right away. The PT, and massage is also usually the same day. I highly recommend this place if you are looking for PT. You will get quality care. I have been to other places, and don't feel like I got what I needed from them.

Physical Therapy Services has been a fantastic experiance. First of all Ruggie was amazing at truly…read morefiguring out the source of my pain. Brittany has been working with me and has been phenomenal at alleviating some of the pain. She listens and then knows exactly what is needed. Excellent experience.

Highest marks for Physical Therapy Services! A few years ago, they cured me of a spinal injury (by…read morerepeating just a single stretch), and now, they are curing me of nerves in one arm trapped at the top of my spine (via various stretches). Their lead is fantastic at verifying and diagnosing issues (my doctor referred me to them for that) and guiding their crew, and their crew is fantastic about putting the guidance to wise, flexible, and effective use. And oh yes, everyone there is super kind and super friendly. Again, highest marks!

Laura Wobbe, Licensed PT Assistant, has been treating my right shoulder overuse issue, as well as…read morechronic neck arthritis and post auto accident low back pain. She is smart, creative, and brings a empathetic skill set to her work. Working with the coordination of clinic director, Dr. Angela Lewis, Laura's intervention is providing significant pain relief and an accelerated return to my active life style of swimming, walking golf, and Precor machine workouts. Combined with PT developed stretching and strengthening, my body continues to allow me a desired mobile lifestyle. TAI Crescent Village is the "go to place" to heal! Donald Nahnsen

I'm pretty busted, I've had a ton of physical therapy for a myriad of reasons. This is my absolute…read morenew favorite place for care. I needed more aggressive physical therapy after previous care was pushing me towards questionable surgery. At a frustrating time when our area is depleted of decent medical professionals, it is refreshing to look forward to my weekly appointment. The office is clean and cheery and full of healing. The ladies in charge of my care are professional and get right to the point. They listened to my extensive back story and didn't bat an eye at the sometimes uncomfortable but necessary information pertaining to my medical issues. They took my word for the knowledge I have about my own health and that is rare indeed. We set goals, had lively banter and their physical techniques are skilled and effective. They are swift and organized with scheduling, and their online portal is incredibly helpful for many reasons including reminding me exactly what exercises I forgot the minute I walked out of the building. Excited to see what we can get done in the next few months.