I have been going to PT, and massage through this clinic on, and off for probably almost a decade…read more I started when the clinic was at another location. I can tell you the quality of care you get from everyone you see is genuine, caring, and nothing short of amazing. They have helped get me healed through many car accident injuries, and also through some pain when I had fallen, and broke my tailbone a few years back. Right now I am receiving care from totaling my car into a deer back in June. I am still sore, and the therapists, and massages have really helped get me through. They also offer Pilates, and I think other therapies. I was supposed to do Pilates to help heal my injuries, but I ended up with Covid the end of August, and my schedule didn't mesh with who ever was supposed to do it. So bummer on that. Although years ago I have done some Pilate work through here, and I found it very helpful. They have great equipment for PT. The staff is very friendly, and they do their best to work with your schedule to get you in right away. The PT, and massage is also usually the same day. I highly recommend this place if you are looking for PT. You will get quality care. I have been to other places, and don't feel like I got what I needed from them.

Physical therapy generally seems to fall into two camps when treating chronic pain: solving the…read morepresenting pain, or addressing the underlying movement patterns. From what I can tell (I've had 5 appointments), Staszak PT is focusing on addressing faulty movement patterns which will resolve the presenting issue. I came in with chronic neck and upper back pain, as well as some ankle stiffness. They've been teaching me how to strengthen my TVA and glutes, work on ankle mobility, stabilize an old shoulder injury, and addressing things I've always assumed were just how I was made (I've got one foot that flairs out a little instead of pointing straight forward, and I'm slightly bowlegged). I've been diligent with my exercises, and I'm gradually feeling more stable and also feeling my muscles relax as they don't need to compensate for my poor movement patterns. That's leaving me feeling stronger and in less pain. I've worked with a handful of the staff (Mike and Mary, Emily, Audrey, Tina, Lori, and Shane) and they've all been great. They take detailed notes with each visit, so even when I'm handed off between team members, each person has been versed with my specific situation.

Friendly professional and skilled staff. I worked with PT…read morestaff at a Veteran's Hospital during my. neuro-psychological internship. The advanced training shows in the staff flexibility to change treatment for each patient's current needs. 8 weeks so far with back improvements gradually progressin.

Exercises were hard for me to do, Therapist wouldn't give me easier one's to do. Is not great &…read morewon't take me back and give me another try. Discriminate's against people with Disabilities and made me cry in front of other patients.

I developed a little bit of tendinitis in my elbow and started coming here to get relief. Laura…read morethe Physical Therapist, is a really nice lady who is quite knowledgeable in what she does. She uses new techniques like Kinesio Tape. I'm not explaining what it is....Google it if your that curious ;) Heat wraps, Cold wraps, deep tissue massage, ultrasound therapy, they do all of the above. I even learned a few mechanical things about my body I never realized which will help me stay more physically healthy in the long run. I would for sure recommend checking this place out for any needed Physical Therapy.

I recently had total joint replacement surgery and among all the details, I forgot to arrange for…read morephysical therapy sessions afterward. That mistake is in me. At the time I needed therapy, many people were on vacation and couldn't schedule me until it would be too late. I called 6 or 7 offices on the list my doctor's office gave me and no one could help in the timeframe I needed it. After so many "no"s, I was relieved to finally get a "yes" from PT Solutions. It didn't occur to me to wonder why they were so available and everyone else was not. Firstly, let me say I have no issues at all with the office staff. They were friendly, polite and helpful and I hope they all find somewhere better to work. And everything that happened to me was witnessed by the staff, other clients, and my own adult son. My assigned therapist was brusque and impatient with me, even with asking simple questions. If I ever asked if a pain was normal, she'd interrupt with, "Well, there's gonna be pain," or "You knew there was gonna be pain." I'd never had physical therapy and didn't know what to expect, but my therapist seemed irritated if I asked too many questions so I tried to stay quiet. At one point in treatment, this therapist actually laughed at me for crying during an extremely painful exercise. She'd routinely snap at me if I asked if I should continue doing something. There's much more than that, but I don't want to go on and on. This therapist even admitted she'd never wanted to work with people and had wanted to be a veterinarian instead. I wish she had. The final straw was when I came in and she was in a really foul mood, more so than normal. I'd been there two days earlier and gotten praise for my progress, but that day she was angry. Apparently, there was one particular muscle I'd been exercising incorrectly, so we worked on it and worked on it until I was sore, but I just couldn't figure out how to get this one muscle to respond. I honestly tried my best. The therapist blew up at me in front of my son and everyone else in the place. (I know the staff also heard it and at least one other client.) She yelled at me, berated me for not meeting a goal I didn't know I'd had as if I did it intentionally just to p*ss her off, and ended by saying, and I quote," Well, you're not a TOTAL loser, you're at a one out of five!"(On the scale.) Yes. She said I wasn't a *total loser*. I left and immediately called my health plan to see if I'd be in trouble if I never went back. And you know what they said? **PHYSICAL THERAPY IS VOLUNTARY.** My insurance paid for it and I paid the co-pay, only to be hurt, laughed at, embarrassed, insulted, and berated. So. If you have upcoming surgery that recommends physical therapy, please don't make the same mistake I did. Go to the places well ahead of time, interview the people you'll be working with, ask what you can expect, and watch how they treat their clients before choosing one you feel comfortable with. If you see any red flags, walk away and call the next one. Life is too short to pay to be abused. One final note: my assigned therapist is the owner of the business.

I really appreciate these folks. They take care of my spouse and I, and our kids, with caring and…read moreprofessionalism. they do focused appointments with hands-on therapy and have many options to get you feeling better. They are very skilled in assessment of chronic or acute injury, thoughtful treatment plans, and referrals as needed. I have never had a bad review after recommending them to someone personally. The front office staff is great, they have a tough job and we appreciate how steady and consistent they are even when faced with a grumpy customer.

First visit at the office great interaction with the front desk Brisa and was helped by Luke…read more Covered the exercises I should need to do to help strengthen my ankle back up. Over all very smooth and easy session.

I staggered in barely able to turn my head after throwing an enormous bag of compost over one…read moreshoulder. My therapist, Michael at the Oak Street location, worked with me over two months to decrease pain and increase movement. He listened deeply to my complaints about pain, responded with thoughtful exercises, and now I have full range of movement again. He's been a wonderful partner in my healing--highly recommended!

Jeff is unprofessional, condescending and should not be working with anyone. He treated me a…read morehandful of times post meniscus surgery and then refused to continue treatment as he said my pain was just in my head and I was fine. I then got an mri as the pain did not go away to find out I had another massive tear in the same knee he was "treating". He would say over and over there was nothing wrong with my knee while the entire time I had a tear that was bothering me. Jeff is not someone that should be trusted with your rehab or care. I highly suggest finding a caring and more educated physical therapist for whatever issue you may be having.

This by far the best experience I have ever had with Physical Therapy. Their therapists are…read moreawesome, friendly and competent. I highly recommend them.

Avoid this place if you have invisible disabilities that require accommodation. The PT staff are…read morefine but the office manager and one of the front desk staff are extremely rude. They refused to accommodate my hearing impairment disability and told me "respect is a two way street" when I pointed this out and offered suggestions for how they could help me hear them better, such as stepping closer to the plexiglass partition. I have never been treated so poorly in a healthcare setting in my life.

I have contacted them many times, 5 times this month alone. I haven't received a call back. It's…read morebecause I'm with Trillium, that's a fact. My wife has a different health insurance plan and received a phone call back the same day. This is UNACCEPTABLE. Have you no shame?

My wife had a procedure at the Pacific Sports and Spine Surgery Center on Beverly Street today and…read morethe staff & doctor were exceptional. The anesthesiologist was great. In particular, RN Michelle was wonderful and very knowledgeable. She helped calm our nerves before the procedure. Front office people were also very nice. But Michelle really stood out. Glad we met her. I'd recommend this place to anyone needing pain management experts.