Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

I /am/ the tenant. The only disconnect was on SureTemp's end…read more(the dishonesty and tacking on additional charges for non-existent services). SureTemp's communications (that's another review on its own) were to me (the tenant) and the property owner. The refund that was given was around $200... it should have been closer to $400 for all of the reasons and evidence outlined in my above review (that you conveniently did not address). I am more than happy to post screenshots of additional evidence if you'd like.

Quick, professional and at a good price. Would recommend…read more ..........................

I used True North for an annual check on a/c. It was only ok. Did not seem to provide the # of…read morecheck and service points that I am accustomed to with Scottsdale Air or Day and Night. Felt more like a "let's see what we can find and write up an estimate on some things they probably don't really need" visit on two 6 year old a/c units . And I didn't receive the recap from visit or estimate or receipt until over a month later. Good thing the extra things they identified weren't critical. Holy Moley! Missed opportunity for them. I always believe that if you do a good job and earn trust on the small things you will get the call when the big ticket items come around. Plus the guy left my recycle bin that he moved in the middle of the street in front of the house instead of the curb. I expected better based on some of the prior reviews for this company.

We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

Thank you to AirTime for their quick response in sending out their plumber Kyle Jenkins to swap out…read moreour shower cartridge. Having the annual membership is definitely a plus in emergency situations like this. We have always trusted and have had the best service from all the staff and technicians at AirTime. Our receptionist Erica was so helpful and efficient in all our scheduling and ensuring quality of performance. Highly recommend this company.

Matt came out to flush my hot water heater. And check other plumbing concerns. He was very…read moreknowledgeable, friendly and efficient. He was even kind enough to help me remove some heavy items in my garage. He definitely went above and beyond thank you Matt!

I'm so upset. I've used Dukes of Air for 10 years now. I know they have had changes in the company…read morebut not good. Usually there are very professional ladies in customer service who are accommodating. Today it was someone who could barely speak English and kept telling me I have to pay because my agreement expired. Instead of asking if I like to renew he insisted that I would have to pay. Ugh after all these years with a great company I now know how to find somewhere else to go. So disappointed

No one wants to deal with the dreaded AC repair or replacement. Angel Air took excellent care of…read moremy family. On time, professional, and gave us several options for our repair or replacement. They explained the benefits of each and offered flexible financing. I hope I never have to use you again, but given that we live in Arizona I'm sure I'll be a loyal customer for many years to come. The teacher discount was an added bonus! Thank you Angel Air!

I had a 5 star review of for these guys for YEARS, but they have changed, and not for the better…read more We used them to service our units since 2017. They were honest and upstanding and I recommended them to EVERYONE. That Angel Air is GONE. The last 3 years in a row we were on a contract, and every single time they came by to service our units, something would break the next day. I let it go the first and second time, thinking maybe it was just a fluke. Then we had them inspect a unit in a house we were looking at buying. After the inspection the AC at THAT house also broke. We found that the tech had TAPED the sides back on the air control box instead of using the screws, and the tape had come off, causing the side to fall into the attic and the AC to stop working. This was the final straw and we cancelled the annual service. They have shoddy workmanship, and they do not stand behind it. Finally, a capacitor failed on my fan motor. I checked the invoices and they had replaced it exactly one year prior, so it was still under warranty. I was already done working with them because of the previous poor service, but realizing that this SHOULD be a free replacement for a part under warranty, I gave them one final call. They flat out refused to come look at the part without charging me for a full service call. They refused all offers of me bringing them the failed part to swap for a working one. Everything that used to make this company a 5 star business is gone. They are greedy, corrupt, miserly, and they do not stand behind their parts or service. As a former long term customer, I urge you to avoid them at all costs.

Needed a new A/C unit installed because dog had been urinating on the previous outdoor system…read more Spoke with Jason who was able to get me a reasonable quote for a new unit installed. They were very patient and listened to my concerns as I had just been ripped off by a different competing place who had been out three times including charging us for coolant when it was spot on obvious there was corrosion and a leak (I do not recommend Simply The Best). Jason provided the quote and the install was done within a few days which is excellent response time considering I was in a jam and summer is here. Installers were very professional and even had the job done under the quoted time frame and did preventative maintenance on the other existing unit. Recommended. Straight forward, friendly and professional and don't play games with you like some of the other guys. We need integrity living in Arizona with the heat and I can say based on my experience, Northern Air provides exactly that! Thanks again and will use in the future for all cooling and heating needs!

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

I recently had my air conditioning go out during the hottest part of August. I called several AC…read morecompanies, but none were able to help within 24 hours--most wanted to schedule me several days out. I found AZ A/C and Heat Services on Google, read their 5-star reviews across several platforms, and decided to give them a call. From the very first interaction, I was greeted with professionalism, kindness, and genuine compassion. Fahim was able to come out right away to assess my AC unit and quickly determined that the compressor had failed. Thankfully, the compressor was still under warranty. Unfortunately, the part for my particular AC unit was not available in Arizona and had to be shipped from California. Even with expedited shipping, it took another two days to arrive. Throughout the entire process, Fahim stayed on top of the shipment and kept me informed every step of the way. As soon as the part arrived, he came out and installed it--even during the hottest part of the day. Fahim's professionalism, responsiveness, and genuine empathy made a stressful situation so much easier. He has absolutely earned my gratitude, my trust, and all of my future AC and heating business. Thank you, Fahim, for taking such great care of me when I really needed it. I highly recommend AZ A/C and Heat Services!

Send out request online on yelp Friday around 2pm for ac replacement quote, got a response 4pm the…read moresame day. Dan came out to do an estimate for an AC system replacement on my request the following day (AC unit + furnace replacement quote). He made recommendation not to replace the furnace but the AC unit only instead to save cost. I had more than six quotes from different companies. His advice is honest, his diagnostic on the ac system is consistent with other companies, and his pricing is highly competitive.

I have found Comfort Experts to be of high quality work, with good value for what I've paid. Piotr,…read morethe tech who has come out to my house multiple times, is very professional, friendly, and competent. Happy to recommend these guys and their excellent service!

If you live at Anastasi villages on cactus in Paradise Village Parkway, do not even think about…read moreusing this company due to they put the heat exchanger in improperly. They switched the hoses around and I don't believe the unit was even bad because all along it was dirty filters for the water. They stated to me that they do not replace the filters nor look at them I believe in my opinion, they're not even doing any justice to the homeowner, nor to the unit of the heat exchanger. I believe The most important thing on these heat exchangers is the water that goes in and out of the unit and if that's not checked, why even put a new unit in.

Had a service appointment with Isaac. He did a diagnostic check and provided me with photo and…read morevideo evidence of all areas of concern. We sat down to discuss options for repair and replacement. Isaac was professional and courteous. Ultimately went with another company for replacement but the experience with Isaac and Superior was great.

Did great work at a very reasonable price. No scheduling issues, everything went very smoothly…read more They replaced a compressor and fan motor under warranty and helped dial in our blower motor for the second floor (it was set too low, created a lot of condensation on the plenum). Will call again!