Excellent!! My master bedroom had easily been 10 degrees hotter than the rest of the house for the…read more25 years we had lived in it. We had the previous air conditioner installed 14 years before and several other companies out to resolve the hot zone, but they did not fix the issue. I received many quotes on a new system when I needed a new one, but True North provided the best pricing for the newest energy efficient model. The service from beginning to end was top notch. Micah, the installer, found the issue that several service techs did not. My master bedroom is finally comfortable. Their team helped me to get the applicable rebates. I highly recommend this service!! Thank you!!

Quote was accurate and equipment was installed as advertised…read more Staff was impeccably well mannered and tidy. It's been a few months and everything is still working perfectly. Recommended

Sir time was able to come out the next day. Dan the…read moretechnician was respectful and informative Took care if the issue.

These folks are great! The phone is answered, it is easy to set up appointments, the appointment…read moretimes are held, texts provided when Tech is on way, candid assessment of system and pragmatic suggestions when issues identified (list of issues, prioritized, and recommended approach (not everything identified needs immediate attention!), respectful in house (booties on so not tracking dirt/insulation all over house), Technicians are personable, and they are competitive with pricing and offers.

Andrew G came out promptly, completely checked out my unit, cleaned it and performed required…read moremaintenance. He was efficient, honest and professional. He even vacuumed below the access area in case any insulation dust fell. Call this company, you'll be glad you did. Jim P, Chandler

My AC in the Chandler rental was down. My regular guy was out of town. I gave these guys a try…read moreafter reviews and they were in Chandler. And after all I was looking for a new ACguy. Upfront, they wanted $89 for diagnostic/trip charge and WILL NOT waive the charge If you end up going with them. When the guy got there, he said the fuses are out. So before any diagnostic, he needs to replace a fuses and repair some wires which is like $260. After that he It says he needs to install a hard start capacitor kit $400 or the unit won't start. So looking like $775 total. At that point, I felt that these prices are a bit on the high side. Hard start kit is like $50 in materials and 3 wires to hookup. I know this well cuz I repair my own AC at my own house. I called the office and they suddenly said the hard start kit was optional. Not sure if it's just me or these guys are on the pricier side.

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Hunter is a caring, professional, and honest HVAC professional in a field that experience has…read moretaught me I should not expect much honesty anymore.

My AC was making noise and I had them come out and check it. They said the protective box just was…read moresecure and had come loose. They charged me $80 just for the coming out service fee. They didn't try to sell me anything or make up a problem. I would hire them again.

Just an exceptional service appointment. Damian was incredibly thorough and absolutely knew his…read moretrade and was both friendly and professional. In the past I've been really disappointed with other air-conditioning service companies. As far as I'm concerned Larson is the best and now the only AC company I'll ever call going forward. Once again, thank you Damian for doing such a complete AC check on our older Trane system. It was a truly pleasant experience!

I had a great experience with Larson Air Conditioning. From the start, I really appreciated the…read moretext notification with a photo of the technician before arrival--it made me feel informed and comfortable knowing who to expect. Dan, the technician, was honest, professional, and genuinely kind. He took the time to explain everything clearly and made sure my thermostat and air conditioner were working properly. Overall, the service was smooth and efficient. I would absolutely recommend this company to anyone looking for reliable HVAC service!

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

Absolutely the BEST!!! Greg came out fixed the unit, inspected the units - I have two - and only…read morefix what needed to be fixed. I had another company come out and they wanted to replace components that did not need to be replaced, for THREE times what Kilter charged. WTF This is an honest Company lead by Brett. I 100% will use no one else. Shara got everything setup, she is awesome also, perfect client facing employee.

Thank you for coming out so quickly. The dog is very pleased with her tile floor being cold again.read more

In August 2025, my husband and I called The Trusted Tech when our HVAC unit's primary drain pipe…read morewas clogged, forcing rusty water through the secondary. The owner, Lucas, arrived and we could tell he was a good guy, our dog absolutely loved him too! Unlike previous technicians, Lucas inspected the unit thoroughly in the attic and invited my husband up to show him the issue: badly rusted coils that needed eventual replacement. Also a confirmed refrigerant leak that we had mentioned to him causing problems for us the past couple of years. He patiently answered all of our questions, explained costs clearly, and never pressured us into buying a new system. Since we weren't ready for major work, he cleaned both pipes and we told him we would be contacting him for anything HVAC related moving forward. By December, the refrigerant leak caused our heat to fail. Having discussed it since his last visit, my husband and I decided to replace our 15-year-old unit rather than patch ongoing problems. We chose one of Lucas's recommended systems, and he and his team installed it in two days (finishing on New Year's Eve!). They protected our floors with tarps, worked diligently for hours, and Lucas took time to explain every step and answer any questions. We're so grateful to have reliable heat again and look forward to having cool summers without worrying about the unit. Lucas's professionalism, expertise, honesty, and strong work ethic made the entire experience outstanding. Not once did he ever make us feel stupid, which my husband and I appreciated since we're new to homeownership. Lucas is a great guy and we look forward to working with him again in the near future. We highly recommend The Trusted Tech!

Requested help with thermostat installation and Lukas was super helpful on the phone in telling me…read morewhat was wrong. Stayed with me on the phone on a Saturday to make sure that everything was working properly. Gained my trust for life! 100% recommended.

My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

The initial experience was outstanding! I had searched long and hard for a solution to my upstairs…read moreoffice as it was getting so hot. Ideal Air came out and gave me a quote for a mini-split AC unit. We discussed pricing and they were able to come out quickly to do the work. While they were there, they found a way to reduce the cost of the work. The work was completed, and then they asked for payment. Weeks went by with no contact and then one day they reached out requesting more money. It was never explained that everything wasn't paid in full when they came out and did the work and were now asking for $800 more. It wasn't so much that they were asking for more money (which once it was broken down, it made sense), it was their attitude and how quick they were to sending to me collections. They claimed they phoned me but I never received any calls. I told them I didn't believe I owed more money and then one day I received a notice of cancellations. It also was sent with a notice to reply by a specific date that already passed so essentially they sent me a notice to pay by a date that had already passed. I liked them at first, but wouldn't wish this company on anyone now. Side note. The crew that came out and did the work were great guys! Office admin TERRIBLE. Buyer Beware.