1. VerbalVine

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VerbalVine

3.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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Services - VerbalVine

Pool installation

Pool remodeling

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PoolgenX - Team member cleaning a pool.

PoolgenX

(120 reviews)

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

Element Pools & Spas - Residential resort

Element Pools & Spas

(59 reviews)

From our initial consultation with Peyton, we knew Element Pools and Spas would be the right…read morecompany to go with to build our pool. Peyton took everything we had envisioned and put it into the design with also staying within our budget. Eric, Peyton and Sergio made the whole building process a breeze, as well as their whole crew. They were very professional, consistent, communicative and made building our pool and backyard a wonderful experience. Their entire team went above and beyond to turn our vision into reality! We are so happy with our beautiful backyard and can't wait to make so many memories with family and friends! We highly recommend Element Pools and Spas to build your forever pool and backyard!

Unfortunately, we had a very disappointing experience with this company. The owner came out to our…read morehome to look at our backyard and was very polite and professional during the visit. We were actually really excited to work with him and were looking forward to receiving his quote. He told us he would have the quote to us by Monday, but Monday came and we heard nothing. My husband gave him the benefit of the doubt and waited a little longer before calling. There was no answer, so he left a message. Still nothing. I then tried reaching out through Instagram, thinking maybe there had been a misunderstanding or he had simply gotten busy, but again, no response. What is most disappointing is the lack of communication. If you're too busy to take on a project or decide it isn't a good fit, that's completely understandable--just communicate that. We were genuinely interested and ready to move forward. Being completely ignored after taking the time to meet with someone is frustrating and, unfortunately, left us with a very poor impression.

VerbalVine - poolcleaners - Updated October 2026

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