UPDATE: 2 years later and Fabio is still the gold standard for pool service. He recently went above…read moreand beyond to help me source parts at a lower cost, even though he didn't have to. He is a truly great person and a professional who actually cares. If you want someone you can trust implicitly with your home, Fabio is your guy.

Fabio is the best pool expert and pool cleaner in SoCal. Full stop. We went through 3 terrible (and…read moreuntrustworthy) companies before we found Fabio. He is hardworking, he is knowledgeable, he stays ahead of any problems or trouble we may face in the future, he is always there when he says he's going to be there, he does the little things. Our pool and hot tub have never looked better. However, this all pales in comparison to the human being that he is. Fabio is the sweetest person you could ever do business with. He is a joy to speak with and you can trust him -- which I can't say about any of the other people we worked with. He's just the best guy and I would highly highly recommend him to anyone in SoCal.

Booked for service. They did not show up or inform me that they were not coming, instead I reached…read moreout to them to let them know no one came, and they responded that they just forgot about me?... booking with someone else. So unprofessional.

Excellent service! Appreciate their consistent communication. I really like that they are a family…read moreowned local business.

I reached out to Joseph for an estimate to repair or replace our pool heater and saltwater system,…read moreand I was really impressed with his professionalism. He responded quickly, took the time to thoroughly explain my options, and even walked me through how to apply for a rebate to help save money. His communication was excellent throughout the process. He followed up promptly and often replied early in the morning or late in the evening to make sure I had the information I needed. We received multiple estimates, and his pricing was among the fairest. In the end, we didn't move forward with Joseph because my aunt decided to go with someone who came highly recommended through a personal referral. That decision wasn't a reflection of Joseph's work. Based on my experience with him, I would absolutely recommend reaching out to him for a pool project.

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.

Very good pool professional service at a reasonable price. I…read morehighly recommend them To keep your pool well kept and always ready to swim

We've be using Aqua System Pool for chemicals for about a year. Several months ago, their…read moretechnician was at our house and when he was leaving I asked him to go back to look at something. When we got back to the pool, the floating chlorine tab holder was bubbling over. As we were standing there, it exploded. Then it exploded again and I decided to go the house. The technician got the long pole with the net and as he scooped it out it exploded several more times. Apparently, the technician put two chemicals that are not supposed to be mixed together in the float. He said, "wow that's never happened before." He also said that he'd only been with the company for a short time and really never got any training. After that, we noticed that there white stains on the bottom of the pool that weren't there before. I called Blake the owner and he and his manager Luke came out to look at it. They acknowledged that there were stains and the only way to fix it was to drain the water and acid wash the pool. They offered to do it at no cost to us. On the day it was to be done Luke the manager showed up to do the work without a pump. Due to a scheduling misunderstanding, I had offered to empty the pool myself the previous day and he apparently thought it was ok to use my pump and hose. When Luke started the work i was concerned. I watched several YouTube videos beforehand to familiarize myself with the process and this was not like anything i had watched. Luke was in shorts, bare feet and a paper mask. All the videos i watched showed the person with long pants, long sleeve shirt, rubber boots, and a respirator. After all, it is acid. Also, Luke was by himself but in all the videos i watched there were always two people. Luke used a sprayer like you'd use to spray weeds on your yard - a fine mist - to apply the acid wash. He would spray a section then rinse it off with our expanding hose without a nozzle. All the videos i watched show one person pouring on the acid wash mixture with a pitcher - a heavy pour that would completely saturate the wall and wash from the top to the bottom. There was always a second person with a hose rinsing off the wall right after it was poured. Long story short, the completed acid wash made the pool look much worse than it did before he started. I sent a picture of the pool to Blake the owner and said i thought there was a problem. After several text messages where Blake tried to convince me this was normal, he agreed to come out and look at it. After a few weeks of me following up and him telling me they were really busy right now, he came out to look at it and take some pictures. He said he was going to need some time to compare before and after pictures then he would get back to me After several more weeks of me following up, Blake got back to me with his answer. He said he didn't see any problem and he wasn't going to do anything about it. We had many texts about it after that but Blake refused to change his decision. Now our pool has all the white blotches from the chemical reaction plus a lot of new stains caused by Aqua System Pool doing the acid wash incorrectly.

AMAZING! Ray's Pools has exceeded my expectations. Communication, pricing, and quality of work have…read morebeen great. They keep you informed every step of the way, providing recommendations at reasonable prices and following up a services are completed. I would highly recommend Ray's Pools and I consider myself lucky to have found them! 10 out of 10 recommend!

Top notch service. A+ on service and communication. Anytime I questions or concerns with my pool,…read moreRay jumps on it and makes it priority.

I needed a few repairs (valves and salt cell work). I am very happy with the service/repair…read more David was prompt, efficient and knowledgeable. I would highly recommend.

If your pool is acting possessed, call David…read more I had been chasing issues with my Pentair saltwater system, and David came out and had everything diagnosed in no time. He didn't just fix the problem, he explained why it was happening in a way that actually made sense. No upselling, no confusing jargon, just honest expertise. He also got my pool lights working again, which I honestly thought was going to be a much bigger (and more expensive) job. His pricing was incredibly fair, completely transparent, and there were no surprise charges. It's rare to find someone who's knowledgeable, trustworthy, and genuinely enjoys educating their customers. David checked every box. If you want someone who's honest, efficient, and won't leave you wondering what you just paid for, he's your guy. Highly recommend! My pool (and my wallet) are both happier because of him!

Wow! Absolutely amazed! We had a terrible issue with black mold and 3 pools that were in terrible…read morecondition. James responded to my inquiry same day. He offered to test my water and clean my filter on the spot even before I hired him. I immediately loved James' attention to detail and his care for doing a great job and delivering a sparkling pool. He cleaned my filter and tested my pool and went on with the rest of his busy schedule. The next day, I was given a reasonable estimate for ridding my black mold and for servicing my three pools. We hired James. It's been three months now and we are impressed and over satisfied with how James delivered. James spent a week working tirelessly to rid the black mold without having to drain our pool. We had a relapse after a few weeks and James went back at no additional cost and got it back under control. As far as our pool maintenance; each week we get an email from James with the results of the water testing, what chemicals he put in the pools to keep them at the right level, and a picture of our sparkling pools. Pools that looked dark and greenish before are now bright sparkly blue. Thank you James for being so amazing! You have taken a huge burden and stress away from us.

If you're looking for an affordable pool service you can actually count on, look no further than…read moreJames from Nice Guy Pool Service. He's exactly what the name promises--a genuinely nice guy who's also incredibly professional and reliable. James shows up on time every week, rain or shine, and keeps our pool crystal clear without us ever having to worry about it. He's friendly, easy to talk to, and always willing to answer questions or explain what's going on with the pool. You can tell he really knows his stuff and takes pride in his work. It's rare to find someone this consistent, competent, and trustworthy these days. Highly recommend James and Nice Guy Pool Service to anyone who wants peace of mind and a beautiful pool year-round. Five stars all the way!

Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

This place is the best. Top of the line customer service. Bradley and all other employees were so…read morehelpful and knowledgeable. If you need anything pools this is the place to go!

Crowne Pools is an excellent choice for repairs. I poated a before pic w/white old fiber optic cord…read moreand an after pic of the glass matching tile! So beautiful, what a difference! From my first call with Charm to the first meeting with Nate for assessment, I've been very happy with the person-ability along with professionalism of each person. Then the BCC Crew aka Brendon, Christian, and Cristian, showed up and completed the repair in 2 hours. They were very professional and did an excellent job! Thank you guys for making the jacuzzi repair. So much better! Steve & Renee K.

At first I was highly satisfied with the service. Once my brand new pool pump was installed…read moreeverything changed. It has been having issues priming and doesn't turn on sometimes.. Instead of coming out to look at it to make sure it's working properly they refuse and want to charge me.. Charge me just to verify there's no issues with the brand new equipment ?? I already paid over 3k and they refuse to come just to verify it's working correctly. It was installed while I was away at work and I never had anyone explain to me how to operate it or anything. Seems like they are just out to get your money and could care less after that. Oh.. And I forgot to mention.. There was a part that needed to be fixed in the pool equipment. Instead of calling me and asking if it's ok to fix, they just fixed it and told me later. And of course I was charged for that as well..

I have nothing, but great things to say about Kenny. He is so easy to communicate with (which is…read morehard to come by these days) and really does care deeply about his client's. We've worked with Kenny for years now and each year we are so glad that we've maintained his trust, loyalty and commitment. If you're shopping around, please stop here! Kenny and his team will take care of your pool needs as he would if it were his own.

Kenny is the real deal. He's always on time and truly dedicated to his work. My daughter's birthday…read moreparty was only a week away and the pool was struggling with the heat. Kenny came out every single day until the water was crystal clear. Thanks to him, we were able to enjoy the pool by the weekend and the party went off without a hitch. Highly recommend!