Mike never calls you back! Left two message. Obviously doesn't want any new customers! Voicemail…read moreand text messages left. Common courtesy would be to at least return a call or message and say he's not accepting any new customer.

Called Rainier Pest Control after discovering yellow jackets going into several locations in the…read moresoffit area of our patio area. As I was I was going to head out of town the following day, I was pleased when Mike told me he could fit us into his schedule the next morning. He texted the next morning and was there by 9:30 am. His service was informative, complete and professional! We were able to leave town for an extended weekend feeling confident that this potential infestation had been dealt with, with his assurance of follow up service if they were still there the following week. No sign of any further infestation or problem! Thanks to Rainier Pest Control for prompt, exceptional, professional service!

I called Sound Pest Solutions to take care of a bald-faced hornet nest located in the upper eave of…read moremy two-story house. I would have done so myself, but don't do ladders and flying insects. Kevin, the owner, was in Chelan at the time but sent his son to take care of the nest. His son showed up, sprayed the nest and that was that. The price was fair and they were very quick to respond. We did have a communication breakdown regarding removal, but Kevin was true to his word and corrected that issue. Overall, I'd recommend them to others. Thank you for taking care of us!

Kevin was timely and his work was impeccable. After a week of trying myself - he was able to…read moreeradicate the bees in less than 15mins. No more worrying about my grandbaby getting stung! #WouldReccomend

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

Quick and affordable. Their people are also very nice to talk to. Thanks so much and we'll be using…read morethem again if needed.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.

They did a good job and always made an extra visit right away if there was an additional pest…read moreproblem. Technicians were always really friendly.

I contacted Bulwark about a Wasp nest in the tree in my back yard and they scheduled with me…read morepromptly. I appreciated that cause my dog goes and does his business outside and I don't want him to get stung. Jereme from Bulwark came and and was friendly and understood the task of getting this huge (basketball size nest) out of the tree. It was toward the top of the tree and he got to down, sprayed the area of the tree and also the bees that fell down. He picked up the nest and took it away. He was communicative about what he was doing and also my dog liked him too! Mack says thank you for taking care of this cause he doesn't want to get stung!! Thanks Jereme!!!

I wish i can put 0* here. I have rodent issue in my backyard and i found out this company on google…read morereview, wish i would have checked yelp before hand. The initial assigned person promised how their bait and strategy is advanced and even have a entire village built to test the poison bait, DO NOT TRUST any of that. I paid $100/month not including several hundreds of dollars in the initial service, all they did is come and replace bait station, when asked to do more to put it under control, the only thing they did is to put snap trap inside the station, nothing more after that. they killed probably 6(visible ones) or so rodents through half year of service, i did that myself within a week with snap trap and poison. Then winter came, the rodent activity got worse, got like 8 rat holes and a collapsed stone tiles. And i told them i saw a rat peaking outside the hole the other day, and the onsite dude told me it could be anything, and if i don't take a picture of it, they wouldn't trust what i said. i mean i subscribed them for the exact service and there are holes all over a corner of my fence, do i look like i subscribed and paid $100/month for fun? Most of all, this is no way to talk to a customer, it takes years to build a trust, and only 1 second to destroy. I was willing to give them 1-2 month to give them one more try, but the dude just told me i should cancel it which i did. and the dude ended up taking away all my bait stations, including ones i owned myself, i thought i paid hundred of dollars in the initial service to get those bait station and baits and $100 per month for those. This is a company that you pay money to them for a service, and they spend more time telling you what you need to do than do it them.

Service since Sept. 22 ongoing issues since then. It seem they never can solved the issues…read more (no clue what they were doing ) Called tried to speak to a manager on 04/14 and 04/17/2023 and again today. Still no feedback from them ..

They were great. Got rid of the problem. They were always on time and had great followread more

Amazing and you get everything you pay for and then some. I have had them for years and always…read moreget over the top service. Even a bees nest on the hottest day of the year and they took care of it.

We had an ongoing rodent problem in our attic and crawlspace for a long time and tried a few pest…read morecontrol companies to help, but none were able to resolve it. After calling Attic crew, they delivered a standout experience and have seemingly solved our issue. Specifically, Juan Grattan led our project and I highly recommend him. On the initial consultation he came out and did the most thorough inspection I had seen. Looking into every possible space for many hours and delivered us a quote that was itemized so we knew exactly what we were paying for. We payed for the rodent proofing with a warrenty and this was a great value. They were true to their word. It was a process of continually finding new entrypoints, closing them off, and identifying changes. They came out numerous times to inspect and make improvements over the course of 2 months and finally got it under control. Each time they came out, they did not charge anything additional. Juan made sure to keep a very high bar for the work being done and earned my trust.

Our experience with Attic Crew was excellent! I suspected there was something going on in our…read moreceiling (critters at least), but our house had no access point to inspect it. Nick came by to assess the situation and provide an estimate. He is an excellent communicator, informing me when he was on his way, carefully inspecting everything he could get to, explaining our options and the potential surprises we might encounter, and keeping us updated while Tony and his team carried out the work. The estimate seemed very reasonable, and although the scope expanded once they started (due to mold and faulty prior ventilation ductwork), the additional costs were also fairly priced (and less than I anticipated). Tony and his crew were punctual, polite, professional, and diligent. They protected everything from the front door to the work zone and left the area clean afterward. They created a new access panel for us, thoroughly cleaned a rather challenging crawlspace (affected by rodents and mold), sealed everything to prevent future intrusions, replaced all the old insulation with new, and corrected the ductwork. I am very satisfied with the final outcome and would definitely recommend Attic Crew to friends or hire them again in the future!

Update: I called back after the update here and was able to get an appointment…read more Brandon was the Entomology Specialist that came out to assess my house for any activity. He was very thorough and knowledgeable. I scheduled a trapping program and for some improvements that needed to be done to my crawl space to mitigate against critter access. I now have peace of mind that the critters will be trapped and I won't have this concern anymore; at leadt for awhile: we are talking about Seattle and they ( rats) are this town's dirty little secret!

Service performed end of March 2026. Tech "forgot" to spray perimeter of house for ants, the main…read morereason I've been using Purcor for 4+ years. Called tech and he returned to finish the $194 March service. Now its May, and there are ants crawling up the exterior of the house and into the soffit. Purcor has a free respray if there are any pest issues between services. Called Sunday, bot scheduled Monday afternoon. No show Monday afternoon, called Purcor. No appointment shown. Rescheduled for today Wednesday 8am with human customer service. 8:04 Wednesday morning call, bot says tech unavailable today, and no reschedule offered. So I'm back on the phone, getting through the bot to a human, who has rescheduled again for tomorrow morning. I have now had to arrange my days to be home 3 times since Sunday. Am I a fool to continue using Purcor?