Great care in any of your tests for your health, great service and good care for their patients,…read moremy experience with them is very positive, you can walk in or make an appointment , the staff are very friendly and helpful.

Can not talk to human on phone at 9:03 am I'm trying to get some basic information about getting…read moresome lab tests, and no one will pick up the phone. I went through the telephone prompting system, and ultimately the system hung up on me. Substandard service.

LabCorp plays a major role in healthcare sector and human well-being quality. They have…read moreknowledgeable staff and do their job in a timely manner

I've been to 2 different Labcorp offices. Both had ridiculously long wait times. When I've tried to…read moremake an appointment the only time options were no earlier than 1:30pm - this doesn't work if you need to fast.

First time today at this location. It was inside a nice medical building, plenty of parking…read moreavailable. Mine is a walk-in which took about 30-45 minutes. The service was excellent. Leslie was very professional on all levels, even though she was busy... and that's what's important, just keeping a great attitude. I appreciate her! She went over the blood tests a couple of times which was good, and she also made sure she had me check that the labeling was correct, which was excellent. Like i said, very professional..

I got charged $230 for my tests even though my insurance always covers them. When I asked why I had…read moreto pay, the front desk lady just said "I don't know." I called my insurance later, and they said she should not have charged me anything. Watch out for this lazy worker. She is a fair-skinned blonde woman who should not be in customer service. She is useless, mumbles, and is very rude. She has zero patience, especially with old people. The only good thing was the woman who took my blood--she was super nice and friendly.

Great service at this location. Super friendly and attentive professionals and did not have to wait…read moreat all. I like the views from their office. Everything runs smooth.

Accessibility: wheelchair accessible parking fairly close to the entrance, and an elevator inside…read moreto get to other floors. Once inside Quest (3rd floor), there is a tablet/iPad to check in on, but there is a tv screen that will cycle through different instructions, including one that tells you how to check in if you are visually impaired (Swipe 3 fingers across the tablet screen in any direction). Experience: I came in as a walk in, and the check in process was pretty easy with a tablet they have set up. I had to wait about 35 minutes on a Tuesday afternoon. It will help for the check in process to bring a Driver's License and your insurance card. My blood draw was fast and alright! Thanks, Quest! I like the location of this place.

Very friendly facility for blood draws. Phlebotomist-in-charge Victoria is the best, she is really…read morean expert and will find the most stubborn veins with a flick of the needle and no pain whatsoever.

I had a great experience today. My phlebotomist, Aileen, has the touch of an angel. She drew…read moremultiple vials of blood, and the entire process was smooth, gentle, and practically painless. She has a wonderful personality, made me feel completely at ease, and did an outstanding job. My only suggestion would be for the front desk. There are two check-in kiosks, but everyone was standing in line waiting for one because we didn't realize there was another available. Letting patients know about the second kiosk would help keep things moving. Other than that, my appointment was quick, efficient, and on time. Thank you, Aileen, for making something most people dread into such an easy experience.

Several people and myself made appointments on line for this morning…read more Location is closed. We waited at least 20 min. We also called corporate office which from the sounds of it is outsourced and knew nothing. What a shame.

I had my doctors appointment today. Because my primary…read moredoctor was not in yesterday. I saw my great froend Marlene. I like this spot, for Dr. Mallow is my primary doctor.

I called to cancel my appointment scheduled for October 1st because I had changed my location from…read moreWildomar to Escondido, and the Escondido location no longer accepts my insurance plan. That was the sole reason for my call. During the conversation, Juana explained that my appointment was scheduled with a primary care physician who was not assigned to me through my insurance plan. I understood that information, as it was the very reason I was calling to cancel. However, she continued discussing why I could not keep the appointment and that I would need to pay out of pocket. At that point, I asked for clarification because her explanation was unclear and seemed unrelated to my request to cancel the appointment, since that was the very reason I was calling. Rather than clarifying, her tone became condescending and dismissive. As someone who works in a customer service call center, I recognize the importance of clear communication and de-escalation techniques. I remained calm, did not raise my voice, and simply asked for clarification regarding what she was referring to. Unfortunately, she appeared frustrated and annoyed by my questions. What should have been a straightforward cancellation call became unnecessarily prolonged by information I did not request. Based on this interaction, I believe Juana would benefit from additional coaching on communication skills, tone, and de-escalation techniques when speaking with patients. I would encourage her leadership team to review the call recording and provide appropriate feedback and coaching. I would appreciate a response regarding this concern. I understand that any personnel matters are confidential and that specific disciplinary actions cannot be shared. However, I hope my feedback is taken seriously and not dismissed as a routine complaint. Every patient deserves to be treated with professionalism, respect, and courtesy. Thank you for your attention to this matter. I look forward to hearing back from you. Kind regards, Yanett

I was referred recently for an X-ray by a specialist. He chose this business instead of Scripps…read morewhere I normally go. I had gone through this group prior when they had a location in Carlsbad which closed several years ago. I was disappointed when they were gone. My experiences there were good so I hoped for the same. When I called to make an appointment and check to see if they'd receieved my referral the man I spoke to said I needed to just walk in for my X-ray. So several days later I did. The line was really long and the waiting room was full. It seemed as if they were short staffed. The woman at the desk was rushed but friendly. I filled out my paperwork and returned it. Then I waited. People just kept coming in so she couldn't process my paperwork for some time. The wait was quite long until the line died down and she could get to me. I waited a bit longer and was taken to the back. The xray tech who helped me took several images with different angles and I was on my way. It was easy, but the wait was a bit excessive. I don't live close but maybe the key is to come in when they open?

My back is hurting. I go to doctor. Get an e-ray . Need an MRI…read moreBack is still hurting. Call to get MRI. I wait over a month. Get two phone calls to confirm. A couple hours before procedure. I get a phone call. Someone called out sick. You are cancelled. Well my back still hurts and I will never use this place of business again. Thanks for the commitment to help your customers.