My husband and I always have a good experience at Scripps, any location, any time whether a doctor…read moreappointment, urgent care or surgery. Excellent staff, fabulous doctors. We drive over an hour for any appointment and it's worth it. We don't trust any facility but Scripps!

From an administrative perspective, it's been a nightmare. Portal messages are left unanswered, OB…read moreoffice keeps asking for duplicative referral letters from insurance, and somebody named Mariko called to clarify FMLA documents that nobody seems to understand (they seem to keep confusing it with SDI and PTO) but she kept talking over me and did not allow me to speak. From a medical perspective, it's been ok so far. I switched from MemorialCare 2 weeks ago due to just moving to the area and understanding their system and navigating the administrative process has been a real learning curve. I haven't seen an MD yet as my two visits so far has been with NPs. I have my first visit with an OB MD in two weeks and the PCP OB in three weeks, and hope everything will be smooth going forward.

Dr Italaino has been my primary care physician for 12 years. He's the best doctor I've had in my…read moreentire 79 years. No joke.

I hate leaving a poor review for Dr. Italiano, because he's a decent doctor, but his staff is…read morebeyond incompetent. I don't think I've ever physically gone into their office, or emailed with their office, and come out of the experience with an answer or a solution. I've dealt with MANY frustrating messages back and forth with his staff (he rarely messages patients) who hardly even perform their jobs at a bare minimum- they'll respond to messages within 48 hours, but they will not help you in any way unless you make an appointment, which brings in money for their office. One example is that I had a battery of labs completed to address abdominal discomfort I was having- and Dr. Italiano emailed me saying everything looked great, regardless of multiple readings being out of the "normal" range. I specifically pointed this out to him, and his staff responded saying if I wanted to address a new concern I'd have to schedule an appointment. A couple days ago I was asking them for help viewing a form they had sent me through their app, they responded that I had to view it in "the portal", and when I asked them what/where this "portal" was (in the app or somewhere else), they messaged me back saying they could no longer assist me and if I wanted anything I had to call their records department (who have also proven to be completely incompetent in the past). This office drops the ball in every way, and they only care about making money off office visits. They do not care about you or your health, and only want to line their pockets with the money your insurance provider pays out for endless office visits. I will absolutely be changing my PCM, because I'm so tired of dealing with this staff.

Very personable and actually listens to patient concerns. A talent not favored by many doctors!read more

My wife and I both have Dr. Burzell as our Primary Care doctor. We both love him! He never makes…read moreyou wait long at appointments and spends QUALITY TIME with us to go over all of our health needs. If your looking for a GREAT doctor, look no more. THANK YOU to Dr. Burzell and his team for several years of OUTSTANDING care! We greatly appreciate all of you! :)

My first visit as a new patient! Very comfortable environment! Very nice staff! My new Dr. is very…read moregood I must say. So glad they are VERY close by!

So many things wrong with this practice. First, I called twice within two months and left messages…read morethat I wanted to establish care with Dr. Lizotte. My calls were never returned. Second, I finally went IN PERSON to the clinic, and told his front staff that I wanted to establish care. I filled out all their paperwork. They told me I had to sign a form agreeing to appear for my appointment a FULL 30 MINUTES prior to the appointment, or the appt. would be forfeited. I found that to be highly unprofessional as I have never known a doctor to call you out of the waiting room on time for any appt. and they do not allow cell phone usage in the waiting room, so you need to sit there and just wait. When I showed up 35 minutes early for my first appt. they had yet another form they wanted me to sign, a "voluntary form" for a medical group that was different than Seaside Medical Group. Since the form said that "signing this authorization is voluntary. My treatment, payment, enrollment or eligibility for benefits will not be conditioned upon my authorization of this disclosure", I declined to sign the form. I was then immediately told I would not be seen by the doctor and given all my forms I had previously signed BACK to me. All that time, waiting for this doctor to give me the privilege of treating me. I was simply there to establish care, I have no medical issues, no need for RX, nothing. I walked out and will establish care elsewhere. By the way, both times I was there, there was NO ONE in the waiting room. It doesn't seem like a real clinic at all.

First time at this location and I was impressed! The front desk staff were all very helpful and…read morefriendly. We met with Dr. Mody and she was amazing. She listened, actually listened and she knew her stuff. She didn't try to push meds or rush us out of the office. She was friendly, professional and caring. Obviously this was just our first visit but we are happy to have found a place where we actually like our doctor! UPDATE We still like this place. At times it can be hetic with the front desk staff trying to help everyone but they are still friendly. I do have a small issue with some of the nursing staff. I understand that they are there to be the buffer for the doctor but sometimes when a patient needs to speak with the doctor they legitmatley NEED to speak with the doctor and not their nurse. At other times they are busy and when they respond to you it is a bit short and lacking compassion. Not rude just down to business with no finess, however once the doctor comes in she is all bedside manner and the experience gets turned back around. I would still highly recommend this doctor at this location!

My primary care physician, whom I love, is quitting Graybill (not surprising). I was scheduled for…read moreMRI imaging but after waiting months for my appointment the imaging service called to tell me that their machine is broken and no schedule for repair or a new appointment. Received an order to see a urologist but 4 months to see them. Appointment services are now provided by a South American call center that sounds like, well, a giant call center. Barely understand with the heavy accent and the background noise. Graybill is broken and management doesn't care.

I will say I agree with the two positive reviews posted a few years back. As one said, he is…read moreawesome! He is professionally way above the norm, worthy of high praise both as a skilled and knowledgeable doctor and as a kind and caring person. Having said that, the only thing I think I could add to the reviews is that I have never had to wait to see him. He does not seem to over schedule as many doctors do. I recommend him highly. He has a website with a video that is worth checking out. It gives you a feel for his approach to his profession. https://www.youtube.com/watch?reload=9&v=BFKBq6bgcrg

Dr. Whitney is AWESOME! He's so incredibly attentive to everything I needed. Seriously, It's been…read morea few years since I've been to the doctor, and I definitely was a little nervous going in. I probably am THAT patient that some doctors get irritated with, because I went in with a list of items that we needed to chat about or get referrals for. And as we talked, he made a mental note of each one. He fully addressed each and every thing I wanted to discuss and then moved onto the next. For me, this appointment crossed a TON off my to-do list as it was so productive. I think we can all agree that we've walked out of a doctor's office and said "oh shoot, he didn't tell me about ____". With Dr. Whitney, you'll never have to worry about that. After the fact, Dr. Whitney personally followed up with me, and advised me he'd submitted my referrals and I should be hearing back soon. I've never had such personable attention from any Doctor's office let alone one Doctor specifically!

I'm so happy I found this practice! If you are looking for…read morea provider that is down to earth and so helpful and that listens to your healthcare needs, look no further. She is here. Morgan Knowles PA-C knows how to give the very best care with a smile that will light up your day. Thank you, Morgan, for getting my health back on track.

Dr. Stewart Wilkey is not accepting new HMO patients so why doesn't his website say so? Why didn't…read moreAlignment Health Plan know this and assign me a new patient? God help you because the system is screwed up. There should be no excuse in this age of communication.

Dr. Derek helped me when other doctors didn't know what to do with prostate related problems…read more Before I saw him I spent almost a year visiting different doctors and they were no help. Now I brought to him my 20 year old son who has been suffering with digestive and skin problems for a long time. Regular doctors were useles. My son is doing much better now. I highly recommend Dr. Lawrence. Milan DeMillan

Dr Derek is the most informing, thoughtful, responsible doctor. I kinda love that he's real and…read morereally THINKS through what the solutions COULD be. he's helped me solve massive gastrointestinal issues, (full gut reset) hormonal issues, mood issues. He's been there in the ways I WANT a provider to show up: tools in hand, extensive knowledge, and listening for what I want in the process. I recommend him HIGHLY. There's usually a long wait to get a new appointment - and I say - WAIT if you can.

Dr. Siksay is the Goddess of medicine and humanity. In my 22…read moreyears in this country she is the first and ONLY highly knowledgeable, patient, friendly, and respectful doctor I have met. Her diagnostics and treatments are always correct. My parents have her as their family doctor for many years and nothing but excellent experience all these years. I recommended her to multiple friends, and Dr. Siksay literally saved lives of two of them by taking the correct path of treatment unlike other doctors whose treatments nearly killed them. It is very sad that there are not many doctors are such professional and knowledgeable as Dr. Siksay. She is incredible!

I am just really disappointed with this doctor. I have been trying to schedule an annual physical…read morewith her and the dates are ALWAYS 6 months out. She has stopped responding to messages and feels MIA. Really disappointed to have this kind of care from a primary care / family doctor.

Dr. Le-Carter has been my physician for two years and I can't say enough about her with regard to…read moreher thoroughness, her professionalism, and her generous spirit. She treats the whole person. She is attentive and compassionate. I am so grateful. I have been faced with many medical challenges and life changes these past few years and I feel blessed to have found a physician who I have faith in. Dawn Adcock

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