Last nights tour was awesome! 10/10 already planning on going again! Our tour guide Michael was so…read moremuch fun and made this experience the best yet! We learned so much about Old Town Spring and its haunts, I even got a spook on camera!

It was cool, an experience to remember with goosebumps on... We went to the latest one, the…read morescariest;)

Friendly Driver, Great sound system, cold drinks to sip on during the trip. What a fun time for my…read moredaughter and her friends! Thanks Access Houston!

The Access HTX team went above and beyond to make my birthday outing a great, smooth experience. I…read morehighly recommend their service!

Several months ago, I saw a Groupon special for an "Off Road Segway Tour" offered by SegCity…read moreHouston. The special was $69 for a 45 minute tour for two people and expired on March 31, 2013 and required a 72 hour advance reservation according to the small print. On March 14, I attempted to contacted SegCity Houston by phone and I left a message and also sent an email and asked if they have any open slots for two people for Monday, March 18. I received no reply, so the following day, I called again and the lady who answered the phone left a LOT to be desired in the way of customer service. When I asked her if there were any openings for Monday, her response was, "I definately don't have anything for Monday, I MIGHT have something open for Tuesday." My big mistake was probably mentioning that I had a Groupon that needed to be used by March 31st and when I then asked her if I could schedule something for Tuesday, she flip flopped on me and said, "she wasn't sure if she had anything for Tuesday and she wasn't near her calendar. I politely asked her if she could look at her calendar and call me back so I could make a reservation if she did and she rudely blew me off and said, "no, no, no, I'm not even sure if I have anything on Tuesday, I'm booked thru the end of March, you're just going to have to call Groupon for a refund." I think once she found out I was scheduling with a Groupon, she prefered to leave her Tuesday openings for FULL PAYING customers. They shouldn't agree to participate in Groupon discounts if they're not going to honor the special. If I could get a REFUND, I wouldn't be so upset, but Groupon's policy is that they do NOT issue refunds...... they only give you a credit. Be aware....if you are trying to schedule a tour with them using a Groupon...DO NOT mention it until they assure you that they have openings and make your reservation or else you'll get blown off like I did.

We drove from Galveston to take this tour for an anniversary outing with friends (about an hour…read moredrive). We were told to arrive at 1:30 for a 2:00 tour. We arrived at 1:30, but the tour guide didn't show up until 2:40. Once we got all the waivers signed and the "lesson" done we headed off. During the tour one of the members of our party fell from his Segway. The tour guide proceeded to cuss at him (dropping the f bomb several times) and never once asked if he was ok. We were only on the Segways for 30 minutes instead of 45 and only went in circles on a walking trail. When we let the company know of our experience we were offered the same tour at the same price that we paid as a "fix" to the problem. I do not recommend this tour.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

I took my Santa Cruz full suspension to Rob up at Bike Lane in The Woodlands.. and asked him to do…read morea tune-up on my Hydraulic Brakes and my "Mechs" .. My brakes were a bit old and he did what he could to ramp them up.. however we couldn't get them to the right sweet spot. He finally put on some Shimanos.. tuned up my shifters and even aired up my shocks and when I got the bike back I was shocked at how wonderful it felt. He did everything perfectly as I would have expected it. I highly recommend him.. his very good at what he does, and he's very polite and friendly excellent place to take your bike prices we're more than fair!! I'm impressed.. customer for life!! Thank you Rob

I can't say enough good things about Bike Lane. This is one of the best bike shops you will find…read moreanywhere. I've bought two bikes from them and the employees are professional and know what they're doing. Despite living in Houston, I don't mind trekking up north to take care of my cycling needs. Ken and company keep the customer in mind and I appreciate their professional and efficient approach to running the shop. I like to ask mechanics questions because of prior experiences at other shops and the tips, tricks and advice from Bike Lane are invaluable. Go see Ken!