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Vegas Valet

3.0 (2 reviews)
Closed • 8:00 am - 6:00 pm

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6 years ago

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8 years ago

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Min Chang Hunters Mill Cleaners

Min Chang Hunters Mill Cleaners

(2 reviews)

$

Hunters Mill Cleaners is the third establishment to which I have bequeathed some of my hard-earned…read moremoney in exchange for laundry and press services. It is located in a wee plaza behind a Giant supermarket off of Indian Head Hwy, so it is close to various other useful shops that may help Yelpers hit several birds with one stone on any visit to the area. Friendly Barber Shop is just up the road, and there are a few mechanics' shops, a Domino's Pizza, and other things. As for Hunters Mill Cleaners, I dropped off my dress trousers to be laundered and pressed yesterday afternoon, and I picked them up around 5pm today. On arrival yesterday, there were about 5 people behind the counter, all of them silent save for the random comments they near-whispered to each other. I waited about 5 minutes for the transaction ahead of me to be concluded, and was then silently motioned over to the desk for attention. Everyone behind the counter did make eye contact with me and the others who slowly came into the shop, but no one behind the counter spoke up with a basic acknowledgement. Today, again, the staff were pretty quiet and chatted somewhat amongst themselves, and didn't really seem to be too interested in saying hello at the very least, either to me or to the random persons that walked in after me. I am certain they were focused on carrying on with their work, so I don't blame them if they felt a little non-plussed about greeting customers looking to drop off their items. I am now however pretty curious about trying out 5ive & 2wo Cleaners in Alexandria, for the reviews I have read about them and their very engaging custom of greeting their customers. Its not that I expect to have a red carpet rolled out for me or get treated like a rock star simply for going to leave off clothes for dry cleaning. I guess as I am still relatively new to the area, I am looking for those shops that seem interested in showing a wee bit of pride in their business and want to make a good first impression on a customer. Hunters Mill Cleaners gave me a clear price for my laundry request ($4.59); they cleaned and pressed as I asked; and had it ready for pick-up like they said would happen, and like I expected to pay for, all with minimal interaction. Bargain.

Wanna go where everyone knows your name?? Not really lol but this has been my cleaners for so many…read moreyears, when I come in, even after a long time, the guy knows me by name, now that's service!! He greets me, makes sure my items are cleaned accordingly and gets them back to me exactly when I need them, helps me get them to my car if I need. Great customer service and you just don't get that everywhere.

Yates Dry Cleaning - Before and after of wedding gown alterations--shoulder pads removed and sleeves taken in, gown cleaned to remove several 30y/o stains

Yates Dry Cleaning

(210 reviews)

$$

Will definitely be coming back! Their manager is AWESOME. My coats look brand new. I brought in 6…read morecoats and they were ready so quickly. Amazing customer service on the phone and in person. Their front desk staff are also so wonderful, kind, and helpful. I live all the way in Silver Spring MD and will be making the drive just to come here. They are incredible and really handled my expensive coats with care. They also found everything so quickly when I came to pick up which just goes to show how organized they are. HIGHLY RECOMMEND!

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.

State Cleaners

State Cleaners

(5 reviews)

I dropped off my very expensive coat Friday and was told to come Monday and it would be ready for…read morepickup. I return Monday and they say "come back tomorrow , the coat isn't ready yet." I return Tuesday and they then state "your coat isn't here we sent it to another state to a leather repair/cleaning place and won't be ready for 2 weeks." I was never notified about my coat being sent somewhere else & I've never heard of a dry cleaning place to do this.

I must agree with another review made one year ago, today after 16 years I have to say goodbye to…read moreState Cleaners in Fort Washington, MD. The customer service is great, but this is the second they lost the dress belt to a $500 dress. In short the owner was not responsive to me as the customer. I explained to him that I brought in the belt with the dress. He kept telling me that I didn't and go back home and check my closet. He also said that he has to believe his employee because she has been working there a long time. Wow, what happened to customer satisfaction. In the past the lady did not write belt included on the ticket (even tho I guess she is now). Within the last month, they forgot to give me a black dress, lost the green belt etc. The reason for my decision is not so much of the dress which is significant, but it was more about how the owner belittled and made me feel like it was my fault. I did not feel like a valued customer of 16 years. And for that I'm disappointed and hurt. As a Navy retiree, the owner would always give me a discount on my uniforms. So again totally shocked by this all. Be careful if you include a belt and always check your clothes. By the way I haven't worn the dress and the laundry tag is still on it.

Vegas Valet - laundryservices - Updated May 2026

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