Ben is amazing! I love going to get a pedicure with Ben he is detailed and his customer service is…read moreexcellent! Builder gel with Eva is always exciting with all the selection and her art detail too. I always have a relaxing and amazing time. My me time is amazing!

Overall, not happy with experience and would not come back. Was not the worst pedicure I've had,…read morebut definitely not happy. Came in, was greeted... told to check in. Then instead of allowing me to pick my polish, told me would get to pick while sitting at pedicure chair. I just sat down, the nail tech then told me less color options for display so I can walk up to the front and pick my color... like that's what I asked before being seated if I should pick my color and now I'm sent back to go pick my color. Then, the same receptionist, asked me what I would like to drink... did not provide menu or given options. How would I possible know what you guys have to offer to even let you know what I would like? Then she gives me a frustrated look with her hands out when I asked what are the options. "Like we have coffee, tea... I mean do you want alcoholic beverages?" Like no ma'am, I just simply would like to know what do you even have to let you know. Then the nail tech... did the entire pedicure in motion only. As in she "did trim my cuticles, buff my nail, and scrub my heels" but just the motion. I can still see and feel the dead skin/rough heels. Like trimming the cuticles it was like she was playing, 3 pick motions per nail... just to show she "trimmed it" and barely any cuticle on the nipper. She kept buffing the edges of my nail, but not the surface... then the pumice stone... with callous treatment (I paid for deluxe), barely 5 second scrub. The experience felt like she just "washed my feet" and gave me a massage. Not worth the price. Then when I pointed out to her an area with more skin that she could remove for me, she nicks me and I'm bleeding. So she just didn't have the skills to trim the cuticles without butchering, that's why she was only picking at it in motion previously. Paint job... she painted all over the cuticle, and then went back to clean up with a brush and acetone. So looks decent when done, but still not the best. I honestly could do my own pedicure at home and be more thorough. Was trying to find a new spot since I moved to Katy, and this was not it. Questionable tools sterility, staff had metal tools (cuticle nipper) in a container and not in bags, used a reusable nail file (for artificial nails not the disposable one in her single use kit), and used a used, unclean drill bit around my cuticles. The drill bit was covered in red, meaning from previous customer who had red gel polish or red powder. The best part of this experience was the chair was very comfortable, and tech's massage was nice.

Been coming here for years. Great technicians. Wish the front desk was more friendly.read more

I've been coming here for years and I consistently have amazing nail techs and services provided…read more Lesley is my girl and is so precise with her dip and shaping. She is so sweet and I've loved seeing her regularly. I am constantly getting compliments on my nails and have recommended this business to people. I just saw Eric today and he did a luxurious looking builder gel set that I'm in love with. They don't cut corners! This place is clean and friendly service always asking if I need a drink.

Update: I have visited this location several times and spent well over $100 each visit for Full…read moreset, refill and Pedicure. On my most recent visit I noticed the glue was a minimal amount so I asked Ruby to add more she said it would be fine and I said okay I am sure they will come off due to my short length. Approximately 9 days later the first nail came off, I called and Ruby asked me to come tomorrow but was unable so I returned the next day. She was very apologetic and had no problem fixing it. I asked her to check the others because I already knew what would happen. Well the next day another nail came off, I called and reported it but now I am frustrated because after paying $60 no nails should be falling off before 2 weeks. After receiving the 2nd repair I was told my new total is $5.00. I was APPALLED. I should have been informed it was a charge and also given the option of maybe just going ahead and doing a refill. Why pay $60, then 10 days later $5.00 then another 4 days later $50 for refill. Ve the front desk manager was very RUDE AND CONDENSING, I requested to speak with owner. She wrote the number for me to call and I asked if she would call and explain. She spoke with him and he requested to speak with me. After speaking with him he understood my frustration and further EXPLAINED THEY HAVE A 3 DAY POLICY. This is not written on any notices located in the establishment and I never had a problem before. My only concern was stand behind your product, it is not the COST but the PRINCIPLE. I was very respectable, calm and not rude but I was appalled and astonished it was unreal. The owner asked if I would come back and do not worry about the $5.oo but at this point I was embarrassed and not a fond of how I was treated. I told him I would pay the $5.00 and NEVER RETURN due to the inconsistency and disrespect. He was apologetic but the way I was treated by the manager (VE) who did not even want to give me her name which I had to get from the owner. I left peacefully and will not return. IT REALLY SADDENS ME BECAUSE RUBY IS EXCELLENT BUT MY MONEY SPENDS WHERE I AM APPRECIATED.

I needed to find a spot at the last minute on a Saturday evening so I decided to finally stop at…read moreGrand Posh Nails. I've passed this place many times as I live in the area but this was my first visit and I was highly impressed. I parked in front of the entrance and was greeted immediately when I entered. After I told the lady the service I needed and picked my color, I was immediately taken to the pedicure chair where my tech Liam was ready and waiting for me. I was offered a variety of beverage choices but declined since I had my own cup of flavored water. When I say this man took his time with me and rubbed & scrubbed my feet... he did ALL the things. I dern near fell asleep. I was also pleased with their prices as the place across the street that I used to go to was much higher so this was another plus for Grand Posh. I'll definitely be going back to see Liam when it's time for my next pedicure.

Talking with fellow Yelper Cherry A. and shared how I have been looking for a new nail spot. She…read morementioned Moana Nails Spa on her side of town (Katy). I decided to give it a try so we made an appointment. First impression walking in was how clean and neat this place was. All the mail technicians were matching uniforms. We were not only greeted as we walked in but every person told us hi as we walked past them. We were taken to our chairs and these were like no chairs I had seen before. They were super comfortable and looked oversized but hugged you at the same time. The nail technician Kristine came and greeted me as she started preparing the water. She confirmed what I wanted before starting. She was very professional, detailed and gentle all at the same time. When everything was done and I paid my bill, the owner stopped me and told me to pick my "lucky money". Next to the register was a vase with pieces of paper inside. I picked one out and it read $2 on it. I was then handed a gift certificate for $2 for my next visit. I asked what was the highest amount in there and was told $100. I asked if I could re-pick but was told no with a smile. It was worth a try. I will be back here for sure!

Amazing service!!! I love the energy when I walk inside the building!! They always hook me up with…read morea beautiful set of nails!!! I can't wait for my bloody french set when October hits.

I've been going here since it opened. Good service, love how good my nails look. Everyone is…read moresuper nice. Great pedicures!

I noticed today that, in their response, they stated that we had reached a resolution. That is not…read moretrue. They offered me a $30 discount, which I declined. During my pedicure, the technician trimmed my toenail disfiguring the shape, and it will take several months for it to grow back and match my other toenail. I requested a complimentary overlay at each of my monthly pedicure appointments until my toenail has fully grown back. Instead of addressing my request, they simply repeated their offer of a $30 discount that would be applied to my account if I returned. I will not return until they make this situation right. They also have not addressed my husband's experience. He was charged an additional $3 for a toenail trim that was never performed on a pedicure service where it should have been included. It is unfair for customers to spend their hard-earned money on a luxury service like nail care only to receive substandard treatment and then have their legitimate concerns dismissed instead of properly resolved.

Everyone is nice and it's a clean salon. they all do a great job, but SAM HOUSTON took the ball out…read morethe stadium ladiesss!!! she did an INCREDIBLE job on my service, first time going with her and will definitely be booking with her from now on!! Thank you so much Sam Houston!!!

Great relaxing environment, great customer service, decent range of drink options, not pricey,…read moreconveniently located in a small area, very clean establishment... I will definitely return!

This is my second time here and I'm obsessed! From the time…read moreI called to make an appointment the service was superb. The Front desk is very friendly ! Once you arrive and check in you are ushered to your service area and given a drink menu of complimentary beverages. The Jack and Coke was heavenly after a long day of work. I was made comfortable and given a warm neck massager thingee that was very relaxing.I had a Deluxe Gel Manicure and the Milk and Honey Pedicure $50 and totally worth it as it includes an14 minute foot massage, real milk and honey, exfoliation and paraffin wax. I previously got the Deluxe Pedicure for $35 , which was excellent too but the massage and the other components make it worth it !They use a timer for the massage and do a great job, which is something I appreciate as the massage is usually RUSHED at most nail salons I've been too! My Tech Lynne was gentle and thorough. Sunny has done my manicure for the second time and I will definitely be requesting this duo when I book my next appointment! The first appointment in January was at 6p and it was very busy because they close at 7p . But I was in and out . Today I went on a Friday at 3p and it was a little calmer and it did not take them long which I appreciate also, sometimes the nail salon is a chore after a long day but the fact that they work so efficiently while not compromising their work, is pretty awesome! This Nail Salon and Spa is definitely that! Clean, Calm and GREAT SERVICE ! There are a bunch of Nail Salons in my area but they have earned a loyal customer!!

They seem fine but recently needed to receive medical attention after visiting them on 7/2/26. I…read morealso learned per TDLR their license #866368 has been expired since April. Businesses that require licenses up-to-date should not be rendering services to our public. When I asked the owner for a refund and answers to why they're still operating with an expired license, she hung up on me and haven't returned my call. I not only will never do business w/ them, I will certainly let others know about the horrible experience this salon caused for a number of reasons. To report them to the state or ask questions reg licensing , you can call (800)803-9202.

My first time visiting and Mike was absolutely awesome! I could not have asked for a better set of…read morefilled up gel nails. I live an hour and 15 minutes away and I will be making the drive every two weeks just to see him! If you get the opportunity, give him a shot. He is wonderful and listens to everything that you say. He aims to please. The staff was woman inviting and the wine was excellent!

I won't ever be showing up to this place. The owner is a gas lighter money is not an issue, but why…read moreare you gonna charge me 187 for my service when all I asked was for full set ombre and one nail design still wanna sit there and tell me that I need to take off the designs and he was gonna charge me an extra $25. Why are you gonna take off a design that I didn't ask for? I only asked for one The people in their talking about that it's slow well I wonder why because they like to rip off people I can go to the next place and they won't even charge me that. Luckily, this is my one and only time Going there I will be going back to my original place. I'm not mad at the work, but it could've been better.