I have been coming to Wanderlust on and off for a few months now. I typically do like the end…read moreresults of my manicure and pedicure. This time, however, made me view the salon and management differently. I showed the nail technician a photo of red chrome nails with the middle two nails having red French tips, which would be my Valentine's Day nails. She told me she could do it. I even left the photo up on my phone for some time so that she can reference it, if needed. As I saw her painting the red French tips, I informed her that they were a different shade of red from the other nails. She showed me the two products (gel and powder) and that they are the same shade number. I proceeded to let her finish as I thought that the end results may be different. It was not. She then added the "chrome" finish. I told her that it wasn't shiny at all nor looked like chrome and had a pearlescent finish instead. She told me that it was very popular with clients. She absolutely disregarded what I was saying to her. She also cut my skin while running the drill alongside my cuticles. At this point, the manager entered the conversation. I showed him the picture and he told me that the photos found online for inspiration "all have filters on them." He pretty much sided with the technician and saw no wrong. They both then told me to go wash my hands and see how the nails look in the sun. I did so and saw no difference from when I was seated at my chair. I was baffled that the manager could not see what was wrong. He did not offer to rectify the situation. I even asked for another type of coat that would make my nails shiny. They could not offer that to me for whatever reason. I clearly walked out with hideous nails. Even if I find someone who can replicate a photo here, the management alone would be reason not to go here. I paid for my service here out of respect for their time, but will not be returning and I urge others to do the same. Please see the photos I have provided.

I had a bad experience. I did my nails less than a week ago and I'm experiencing puss come out of…read morethe edge of my nails. My finger hurts like crazy. Also my manicure was not worth $35 it looked like a little kid did my nails. My cuticles were not cut evenly and my nails were not shaped evenly.

I come to this nail shop once a month. I always have Henry do my pedicure he's very welcoming and…read morealways takes care of me. He always knows the package I guess you can call it that I like and he always offers me a drink. I recommend seeing Henry you won't be disappointed.

Really an 'okay' place. Paint job wasn't great, asked my nail tech to go a little shorter on my…read morereal nails and cut them ALL off. Very short, and never asked me what length I wanted and just kept filing them down. It had taken me very long to grow them out.

Soo disappointed!! I got an appointment on the website for facials which was confirmed and I even…read morereceived a reminder text message. When I showed up to my appointment, they told me that they dont do facials. They didnt even offer to give me another service in exchange as a form of apology. The appointment was not even for me. It was for my mom who came to visit me from overseas and I wanted to treat her with facials. It is not okay to embarrass people like this and not even offer something else as a form of apology. Saying : sorry is not how businesses are handled. So disappointed

I was super impressed with this newly opened (Jan, 2025) nail place from service to ambiance and am…read moreso glad my usual salon was closed for remodeling so I could venture out! Located between a popular Tex-Mex restaurant, UPS and a dog groomer all of which I regularly frequent I'm surprised it took me this long to notice this place. I typically wait a few services before reviewing a nail salon but my experience last Sat was so good I wanted to share to give this business the boost it deserves. The salon is stunning and on a Sat afternoon I was able to walk in and get a mani/ pedi right away. They have a great drink menu/bar with a limit of 2 drinks and their Viet iced coffee was delicious! Massage length for services was generous and overall the quality of the mani/pedi was excellent for a reasonable price relative to other similar salons. The nail ladies (Annie and Kam (?)) were super sweet and attentive to detail. Will def be back!!

I've been going to Miracle Nails since they opened and the only way I'll go anywhere else is if I'm…read moreout of town visiting my sister. This is the place you've been searching for.

I've been coming for about 2 years. Great pedicures, love the wax on my feet, warm stone massage on…read moremy legs and comfortable setting. My gel lasted 2 months until it was def time to go back as my nails were growing. Really nice people.

Decided to try a new nail salon b/c the salon I was going to was in DESPERATE need of new dip…read morecolors. (I was considering going back to Shellac due to their limited color choices for dip) I saw reviews for Valerie's on Yelp and decided to give it a try. They literally have 10 rings w/about 30 samples each for in dip colors....immediately I was SOLD!!! After choosing my color, my services immediately began (and I was a walk-in on a Friday). Jenny was my nail tech and did a great job!! She was very pleasant & thorough. I was pleased with both my nails, and polish change on my toes. The salon was clean. Restrooms were immaculate & very well designed. They also have a frequent visit punch card that earns you a discount after so many services $25 and up. I've found my new nail salon!!!

Hands down one of the worst nail salons I've ever been to! I've gone to every single one in this…read moreRichmond & Katy area. They're always changing prices, do whatever THEY want & NOT what guy ask for! Also nothing lasts because they do such a bad job & are always in such a hurry. I've never had a good experience here & refuse to go back. SAVE YOUR MONEY LADIES! Do not go here.

I had an excellent experience at Nails America. From the moment I walked in, the staff provided…read morewarm, welcoming, and professional customer service. They were attentive, patient, and made sure I was comfortable throughout my visit. The technicians took their time to ensure my nails were done with care and precision, and the results were beautiful. The salon atmosphere was clean, relaxing, and well organized, which made the overall experience even better. I truly appreciated how the team made me feel valued as a customer and went above and beyond to provide quality service. I highly recommend Nails America for anyone looking for great nail care paired with outstanding customer service.

This was one of the worst pedicure experiences I've ever had. The pedicure technician aggressively…read morescrubbed my callus and cut my foot deeply on the side, causing it to bleed. I immediately tried to tell her that it hurt, but she either didn't understand or completely ignored me and continued anyway. What made this even worse was the salon's response afterward. I called to report what happened, expecting at least some concern or accountability. Instead, they didn't care at all and literally hung up on me. That level of rudeness and unprofessionalism is unacceptable, especially when a customer is injured during a service. This place shows zero concern for customer safety, communication, or basic respect. Causing someone to bleed during a pedicure and then dismissing them afterward is completely irresponsible. I am extremely disappointed and would never return or recommend this salon to anyone. Avoid if you value professionalism and your well-being.

My wife, daughters and I came for pedicures and my wife forgot her wedding ring on the counter. The…read morenext customer that sat down stole it; when caught, she ran to the restroom and we thought she flushed it down the toilet. The owners pulled up the video footage, worked with the police, went to their homes to get a shop vacuum and vacuumed out the water in the toilet. They called a plumber who ended up coming out after hours to disassemble the toilet to see if it was in the pea trap. They ended up finding it in the trash can and got it back to me! The culprit went to jail. Exceptional service and honest, good, trustworthy people. They will have our business for forever!!

Mani pedi combo. Showed up without an appointment. Was seated right away while they gathered things…read moreand people didn't wait long and got a drink. I don't get my nails done frequently maybe 2x a year. Pedicure is immaculate. Mani is neat and clean. Pricey IMO but don't know what to compare to other than last year. Got completed timely. Overall I'd go again.

This is a hidden gem in Richmond. My neighbor and I both went to get pedicures. The staff is…read moreamazing. As soon as you walk into the establishment you are greeted like family. The staff is very attentive. Even though the wait was a little long it was worth it. This will be the only place that I will go from this day forward. They also have a huge collection of polishes. Prices are amazing. I really didn't want to write a review because I would love for this hidden gem to stay hidden for us few. But everyone needs to know how wonderful this staff and the spa is. There is a reason why they are 5 stars with almost 300 reviews. They deserve each and every one of those stars. Thank you,

Best nail salon in the area! They're super clean! They take there time! There's never a rush. You…read morecan also get lashes and waxed done here too!! Jenny is the best nail tech ever, and the man who works with there as well.

Amazing experience! I really liked the service and everything went well. My nails are so pretty!!read more

My first visit here was in February before I went on vacation. I normally do my own nails but…read morewanted to feel a little pampered. I got a pedicure and manicure (requested builder gel on my natural nails). I wanted a natural base with the polish I picked out but I was asked so many questions that felt like they were directing me to choose a white background. Fine. But when she put POLY GEL on my nails instead of builder gel, my mind was blown. These are 2 completely different products. I let it go bc again, I wanted to relax before vacation. My pedicure was okay. Before she even put the top coat on, I could see a missed spot on my toes bc there was no dry time between coats. Fresh "builder gel" set and pedicure with tip came out to ~$130. I only returned a second time out of sheer curiosity bc I wanted to see how they would do a BUILDER GEL refill on a POLY GEL set. But they used poly gel again. I wanted this simple line work design. Idk how much they charged bc I wasn't told and their receipts are not itemized. There is also no pricing list / menu available to customers. A refill with the design and tip came out to $115. I cannot bring myself to come back to this salon. There's no confirmation of pricing, I asked for a specific service and received the wrong product. Everyone I've interacted with there is friendly and it's a pretty salon but there's a lack of transparency that I can't get on board with.

Very rude employees they laugh altogether making you feel like there laughing at their clients. I…read moreasked her that I needed my bottom feet scrubbed she did a disgusted face. I'm sorry I know it's probably disgusting but you have gloves on and this is the job you chose to do in your life. Even if it wasn't the most pleasant thing you shouldn't be rude and show the customer that you're disgusted wow I will never be returning. If my place wasn't closed today I wouldn't even be here but now I know better Also their prices are very high comparing to others

I got a manicure and pedicure and my sister got a pedicure. The place was very clean and I got…read moreexactly what I wanted. The prices are reasonable too. Definitely would go if you want fast, clean, and effective service. They accept walk ins!