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    Vaughn's Auto

    5.0 (1 review)
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    1 year ago

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    Import Auto Sales

    Import Auto Sales

    (18 reviews)

    Purchased a car that that did not run and had many undisclosed problems including bad EGR valve,…read morefaulty ABS, faulty safety systems, faulty emissions systems, and undisclosed body damage. Dealer has not responded to any attempt at resolving issues for over a month and now has refused to send title. Contact attempts by the bank, the DMV, and myself have gone ignored and I am unable to register the vehicle.

    I dislike buying used cars from used car dealerships. Reminder: Short unassuming Asian chick with…read moreno real physical presence to really intimidate anyone into being fair. A few things when you get here you'll notice right away... This is not your regular American Dealership. You get here and it looks like a business park. The dealer office is ALL the way in the back. The business building looks like it could use a face lift. I could imagine a Russian Gang making this their hide out or fake business for cleaning money. (I hope not to get shot by saying this) When you finally arrive at the door, there is no REAL American friendliness that I, as a southern girl am used to. It is more of a respectful, let's get you serviced and out the door. It's all business and no real connection. This goes for the sales and service. I bought a 2006 Toyota Scion XA for my boyfriend. I asked for a car fax and I got one right away. The car had some belt issues and headlights were not working. We didn't realize this until the drive home. It took 3 weeks to get to it but it got done for free. The owner SAM owns the Service Dept and you get 25% from buying the car from them. When you speak to Sam, be prepared for the Russian guy to speak like this.. (NO Joke) Me: Hi, I bought the car and I was promised it would get a free repair. Sam: You bring! I fix. Me: Ok. When I arrive at the repair place, different location than the dealership. (No greetings) Me: Hi, Here are the keys. (I try to explain the issues and he cuts me off. ) Sam: I look. I fix. (Blank look) Me: Ok. Do you have my number? Sam: It in my phone. (He walks away with key) Yeah... not personable. Not customer service oriented. So far I didn't get screwed. I got the car back after I called for an update a week later. You will have to stay on top of them for communication. It's not their forte. But as far as fair goes. I would say so far it's good.

    Auto Source

    Auto Source

    (4 reviews)

    If you live in Minnesota and are looking for a great pre-owned car, walking around INSIDE and…read morelooking at inventory is a huge plus during the colder/snowy months! High end import cars & SUVs. These guys are great! You can test drive without a dealer too! Quality selection and soft sell. Offshoot of Poquet Auto. Eden Prairie, MN.

    This is first review I've written on Yelp, but I felt compelled to do so based on the overall very…read morepositive experience I had with the Auto Source team. I purchased a Porsche Cayman R from them recently and this was one of the easiest transactions I've ever had with a car dealer before. Buying a car can be a stressful thing even under the best of circumstances, but buying one sight unseen from an out of state dealer can be a potentially perilous proposition if things don't go well. However, overall Auto Source made the experience almost pain-free from start to finish. My salesman was Brandon M. and he exhibited a high degree of professionalism and courtesy throughout the process. The car arrived exactly as it was described and with no surprises, which is exactly what you want in this type of transaction. We did a quick and relatively painless deal without any unnecessary negotiation and gamesmanship. The price was agreed fairly quickly and the deal was done. I would have liked to have made this a 5-star rating, but one small issue prevented me from doing that. I had agreed to pay a $300 "split the difference" shipping premium to get the car here as quickly as possible, but they were not able to deliver on their original commitment of "2-3 days". (The car arrived roughly 7 days after I had made payment to them.) Not a huge thing, but I had agreed to that extra amount to get the car earlier and then it didn't happen. Their solution? They offered to refund the $300 immediately when I called them expressing my disappointment. The check arrived with title and a nice handwritten thank you note a few days later. I don't understand why more dealers don't get that a little professionalism, courtesy, and honesty is all it takes to be successful in this business? It seems the folks at Auto Source, however, do. So, I'll give Brandon 5-stars and the overall experience 4-stars, for an average of 4.5.

    Vaughn's Auto - usedcardealers - Updated May 2026

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