Took my vehicle here as they are a State Farm approved vendor. I left with a estimate of repairs…read more Thirteen days later, when I didn't take it to them for repairs, they lowered the estimate by $1200 with NO explanation to me. They had my phone number. As a result State Farm lowered the claim amount by $1200. Either Collision Center is over charging State Farm, or they are penalizing me for not taking it to their shop. Now, even if I take it to another shop I'll be fighting State Farm for the $1200 from the original estimate. This might also be a good reason not to take your vehicle to a State Farm Approved Vendor.

My car is currently here, and has been here since before thanksgiving due to an attempted theft…read morebreak in (yes it's a Kia). But while I am sad about my car, I know there is a shortage on parts due to this horrifying "trend" - thankfully Jason keeps me up to date on parts that have come in, what we are waiting on and estimate time frame (that's flexible due to shortage). I have never been here before, but they are a partner with State Farm so I was able to have my car towed here when other shops were completely booked months out. I appreciate your communication with myself and taking my car in to fix it up!

My insurance company referred me to Gerber collision and I have to say I've never had a better…read moreexperience with car repairs. EVER. Larry was handling my claim and he checked in with me twice a week just to let me know what was going on. He made it clear any question I had, no matter what it was, he was right there to answer it. He answered the phone every time I called, with the exception of one time and he called me back within 10 minutes. He was honest and genuine and made me feel like he had me and my vehicle at the top of his priority list. When my vehicle was fixed, I went to pick it up and he came out to meet me to point everything out. There were several things not involved in my claim that he pointed out and told me he tried to fix them but couldn't within the scope of the job. He gave me advice on how best to get them fixed and who to call and told me to let him know what they said. When I got in my car and was going to drive away, I noticed when I turned the heater on, it made a really weird whistling noise. I called him and said do you know what this could be? He said hang on, I'll be right out let's go for a drive. He came out and drove around with me, turning things on and off and said I don't know what that could be but go to your dealer and have them check it out then call me and let me know. It turns out that it was just probably cold because the noise went away, but the fact that he went above and beyond the call of duty was really impressive. I couldn't be more pleased with the service I received and highly recommend them.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Top quality work at very reasonable rates. They're knowledgeable, friendly and cheerful, from the…read moretechs who perform the services to the "front of the house" staff in the reception area. I've been their customer for years and have never been disappointed.

Had my front windshield replaced here - at a fair price - everything went well, everyone I came…read morein contact with was friendly, helpful and professional - can't ask for anything more - 5 star review. (I wish these people would do engine repair as well.) John Kosa

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

sent in photos for my issue and i have been looking everywhere and they won't take my car because…read moreit's 2 years older than 20 years old. We're not polite in the messages either.

A few years ago I took my black BMW e36 M3/4/5 to DentKraft to fix some hail damage I had on the…read moreroof and fenders. I let Juergen know I'd be paying out of pocket; since it's a 20 yo car in hopes to keep my cost down I told him I wasn't expecting showroom quality. He inspected the car and said he would do the best he could. Knowing I wasn't going through my insurance company upon his suggestion I was able to save $100's more by bringing in my car with the headliner and sunroof assembly already removed for him. When I picked it up a couple days later I don't know how he did it, but it was immaculate! I was amazed he removed every single dent from the hail, plus some from parking lots- even on body creases he was able to pull the dents! And all at a very fair and affordable price. I'm not one to write reviews, but as I was looking up his number to make a new appointment on a different car I felt Juergen needed to be recognized.

I absolutely love Juergen's Dent Kraft. He has removed multiple dings from my 3 Series and I'm so…read morehappy with the results. I had initially considered just taking it to a body shop but happened to find while googling for alternatives to filler and paint fixes. You can find his story online, but the short of it is that he's a guy that's been doing this for many years. Some of the tools he uses were created by him, he mastered his trade at an actual BMW factory many years ago where used to work. (he mentions some of this in his Yelp profile too) He removed a vertical crease in my door that was caused by someone hitting my closed door with the edge of the open door while it was parked somewhere. You can't tell it was ever dented and it didn't require any new paint or anything. It's just amazing. I think it took less than an hour to remove that and another more rounded dent near the back quarter panel. So if you have some small dings on your car. Definitely give him a call while he's still willing to perform his magic! I believe he has actually trained someone else to do this as well, and that person now has their own business in a different suburb. Which I think is great; because these types of unique skills are easily lost with the person that perfected them when they retire.

My 2005 Honda Civic LX Special Edition, which I bought new, may be 21 years old, but I've taken…read moregood care of it. It is mechanically sound, it has only 26,800 miles on the odometer and its factory fire-engine-red paint looks to be unfaded. At age 90, I'm sure it will outlast me I had my first accident earlier this winter, and it was nasty. A chunk of ice left by a snowplow got trapped under my front bumper cover and split it six ways from Sunday. Attached pix show the BEFORE and AFTER left-side split--the right-side damage was twice as bad (sorry, the BEFORE pic won't upload). Two indie body shops would replace the bump cover and paint it for $1,000. As I drove to Oscar Auto Body for a third estimate, I pretty much figured it would come in with a $1K replacement, too. Owner Ramin Hakimi did, but then he suggested another way. He would weld the splits from the underside of the cover and brush-touch the paint. "You'll be able to see the tiny seam where the splits meet," he said,' but the casual observer won't notice any difference." Cost? $370. This plan's potential savings led me to show Ramin some surface damage to my rear bump cover, incurred some time ago when I backed into a brick wall too low to see. He'd take care of this cosmetic damage for $89 (Collision Bonilla wanted $700!). Attached pix shows AFTER. I chose to have both front and rear ends done, and I couldn't be happier with the work done, including the paint match. My choice made Ramin happy, too, because as an environmentalist he hates having to trash big pieces of fiberglass (his shop was one of the first in the city to transition to water-based or low-volatile organic compound (low-VOC) paint). I went to a family gathering last Sunday. I pulled into the driveway behind my brother, a perfectionist mechanical engineer. Walking over to my Civic, he said, "I see you decided to pop for a new bumper cover." Nuff said. Finally, I want to say that I wholeheartedly agree with the many online reviewers who found Ramin extraordinary. He is forthright and will give you his undivided personal attention as well as a more-than-fair price. He did not patronize me as so often happens with women drivers or discount my input because of my advanced age. We all want an honest estimator, and Ramin Hakimi is IT. Re photos, unfortunately I don't have Before pix of right front damage, which had worse bump cover splits than left front. No Before pix of rear either.

As a single woman, it can be nerve wracking for me to go to a body shop but at Oscar Auto Body I…read morefelt really comfortable and respected. I had a really bad scratch on my door and they repainted it so it looks brand new. The color match is perfect and you can't tell there was ever a problem. They also let me confirm the work being done and the price via email which also helped me feel more secure. Thanks so much for your great work and excellent customer service!

I lucked out when I chose this family owned business to fix my vehicle. Hagen's is the most…read moreefficiently run, friendly shop with the best people (especially Porsche the sweetest shop pup). My experience was perfection from estimate to completion. Absolutely hassle free. When my car was brought back to me, it was detailed & seamlessly repaired. But the best part was when the person who detailed my car & brought it to me was thanked & complimented by Paul, one of the owners who runs the shop. It's not a little thing, it's exactly what I was hoping for when choosing a family owned business. Excellent example of why we should seek out & support exceptional family owned businesses like Hagen's. A big thank you to you all!

Friendly, helpful staff. I appreciate that the shop and office were clean and organized. My car…read morelooks great! I am thrilled with the results

I bought a remote start and I've been pleased from start to finish of the process! When I first…read morecalled they were super helpful on the phone with explaining products and their process. When I arrived at the store everyone was really nice! I made an appointment for the install right away and I utilized the overnight key drop - it was all done quickly! When I picked up my car they explained how to use my new remote start and off I went! I would definitely recommend them to anyone!

Automotive employees can be hit or miss (one actually wanted me to find my Vin number to make an…read moreappointment...who does that). So I call back and next employee say that VIN isn't needed. Automotive Concepts was a top notch install company (tint, lift kits, etc) maybe four or five years ago and then a few years after that they were good but not great and today they are just okay. I mean they are just O.K. in every regard, their prices are decent (not great), their work they do is adequate, and their customer service is hit or miss (goes from really good to pretty lazy). I still have some work done by A.C. from time to time but they are no longer my top choice. There are other companies in town that do what they do and at a competitive price and usually a much better customer service experience with better work.

I hit a deer in Wisconsin just before Thanksgiving. I had slowed down but she jumped in front of…read moreus at the last minute. The airbags did not deploy and the car was drivable so I brought it when I got back. The evaluation and estimate was easy. I made an appointment and dropped the car off on 12/15. They found some additional damage beyond the estimate. The car was done on 12/28. The process of working my insurance company and the Body Shop was painless. The work appears to be excellent. I hope that I am not in another accident but if I am, I will bring my car to Master Collision again.

I have used Master Collision a few times over the years and they are always ready to help.read more