I ordered 2 pairs of sneakers on the vans website and paid with PayPal. Received sneakers did not like and tried to return to the retail store. Went to Vans Garden State and was assisted by Jose who was extremely unhelpful and told me I could not return due to it being an online PayPal transaction. His dumb ass also FAILED to mention that I COULD IN FACT return for an even exchange or store credit as stated on the packing slip. Bottom line, if you order on Vans website you cannot return items for a refund paid with PayPal to a retail store they must be shipped back which is a HUGE INCONVENIENCE. My advice to Vans is if you're going to accept PayPal as a form of payment, perhaps upgrading your low budget POS systems to handle returns of any kind. I should also add that Jose should be retrained on customer service since his incompetent, needs a gym membership ass offered no type of apology for the inconvenience nor did he offer exchange or store credit which IS ALLOWED under VANS/PayPal return policy. read more