This is my 3rd lease on a Honda HR-V at Vann York Honda and there are very good reasons why I keep coming back. Don Pennetta, my sales associate for my second and now third HR-V, listens to me and understands exactly what I am looking for in my car and how he help fit it into my budget. This isn't always easy! Don always picked up his phone, was available on site, was communicative and readily gave me the information I needed. The staff at this dealership treated me with care and much respect. I had a lot of questions and the answers were explained to me in detail by all. Sales Manager, Richard Hamilton, personally assisted me with particular issues and was a stellar gentleman. Finance Manager, Gene Kinney, fielded many more questions from me, was very efficient and also very understanding. After the all the paper work was done and my new HR-V was pulling up for me to drive home, Chris Thompson, the General Manager of Vann York Honda checked in with me to see if all was well and to thank me! I can't tell you how appreciative I am of all these gentlemen and how they made what I consider a very stressful experience gentler and kinder. Thank you! I highly recommend Vann York Honda for your next Honda automobile. read more

Vann York Honda - Interior of my new Honda HR-V - Car Dealers Near Me - High Point, North Carolina

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Review your paperwork very carefully before signing. I purchased a demo vehicle here and expected a corresponding discount. Instead, after reviewing my paperwork at home, I discovered over $6,000 in add-on products and fees that I did not knowingly authorize. What I believed would be a fair deal on a demo turned into the opposite. I am now having to work through the process of removing and refunding these charges. If you shop here, especially for a demo, be sure to review every add-on line on the buyer's order before signing. Do not rely on verbal assurances -- verify every dollar on the printed contract. If you purchase a car here, make sure every number and every product on the buyer's order is fully explained and agreed to. Do not rely on verbal representations -- verify the printed contract line by line before you leave. Don't settle for them offering to send you PDF's via email. read more

The customer service is amazing and friendly. Enjoy the help I receive on any level !

Went for brake work this week. Drove home and happened to spot one of the lug nuts lying in the driveway. It had fallen off my right front wheel. I got a wrench and put it back on, but checked and ALL of the front wheel lug nuts were loose!!! Had a very angry conversation with the service manager and will think twice before going there again read more

I recently purchased a new-to-me 2020 Honda CR-V from Vann York Honda and commend them on their professionalism and efficiency. Even during the busiest car buying week of the year (between Christmas and New Years), Bobby, Lia, Daniel, Dee, and Robert took great care of me. Much of my communication with Bobby was done via text which made everything so easy. I'm very happy with the vehicle that I took home and appreciate that Bobby listened so well to what I was looking for/what was important to me. If you're looking for a new vehicle in the Triad, definitely go visit Vann York Honda in High Point. read more

I was looking for a particular Honda Pilot and lo and behold, one popped up on my Facebook feed and it was located at VannYork Honda. I thought great I've bought two Hondas from them already this should be a piece a cake. Long story short, the salesman called me back and I put a $500 deposit just to hold the car until I got off work and could get to the dealership for the paperwork. I said to the salesman on the phone, "will I get my deposit back"? "Absolutely", said the salesman. When I arrived I asked, "when do I get my deposit back. "When you go the see the finance guy to settle the paperwork. Finance guy says "Steve has to do it up front at the desk. I go to the desk no Steve. No Steve works here, they said. I said who does the refunds. Chris and Chris is not here. He will be in the morning. I come back on Saturday. Chris supposedly puts the 500.00 back on my card. Nothing on account Monday. Monday afternoon I go back to VannYork Honda to get my refund. Said It should be back on your card Tuesday. Tuesday is here no credit for the deposit on my card. So moral of the story. Don't buy a car from thieves. I will not buy another vehicle from these people. I also have been taking both Hondas to their service department for years. No More. They lost a loyal great customer over trying to keep my $500. read more

They owe me $4900 since January and refuse to pay. I've tried everything I can think of but they won't even talk to me after spending $49k on a brand new truck read more

Vann York Honda - Car Dealers Near Me - High Point, North Carolina

3,800 repair on 93 honda del sol wrote a check said it was written wrong took to bank bank said it was fine but after a week a mgr from the the repair shop came to my door at 7 am screaming at my wife who has altimers altimers and started yelling out my name threatening me to rewrite the check should have sude never never ever go to a car dealership they will lie and screw you only if your under warranty and you ever notice as soon as your warranty is over they always find something to charge you the same for the Toyota next to them never again and if your smart stay away from dealership! read more

My last car buying experience in California ended in a lemon law situation and I was terrified to have to buy a car again. I took my son's car in for him at Van York and just loved the feeling there, so I decided to give it a try. Savannah (sweet and informative) set me up with sales and I was in the next day. When I walked in Brandon came from the back and greeted me warmly and so did the front dest lady. Then I was set up with Jeremy and we were off. Jeremy was everything different I've ever experienced while buying a car. Things went so well and I love my car. I even had some concerns And they really took their time to look into it and talked me through it. The man who sat near Jeremy was also very kind to me. Such a great car buying experience for this anxious customer. Also, Shareef was fabulous. Thanks guys again!! read more

Made an appt for 11am. Got there at 10:30 am. Was told car would be ready in 2 hrs for a simple oil change. Came back 3 hrs later and my car hadn't even been looked at. Why did I even make an appt if this service center can't even see my car within a 3 hr window read more

Friendly advisors who are knowledgeable and helpful getting your Honda serviced. Done right the first time.

My experience started well as my salesman Daniel was very straight forward and easy to work with. We negotiated a price for a new Civic over the phone since I live 90 minutes away. I was searching for a manual transmission and they are not common but Vann York had one so I put a deposit to hold the car for a few days so I could come drive it and hopefully purchase it. Today I arrived and the experience was still positive but on the test drive I realized a seam in the seat cushing was rubbing me whenever I used the clutch pedal. Nothing I did to adjust my seating position fixed the issue and since the Civic is the only car that Honda offers with a manual transmission I needed to pass on the car which was not what I had hoped for. This is when the trouble started. The sales manager came over to me and told me that my deposit was non-refundable and that if I walked away without buying the car they would not refund my deposit despite them not being able to provide a solution to my issue and that this car was in their stock before I started negotiations. The manager simply stated that they were in the business to sell cars and it was not his problem if I walked away. I did purchase a car previously from Vann York with a positive experience and that is one of the reasons I returned. I will not make the same mistake again and do not recommend that anyone gives a deposit to Vann York ahead of walking into the dealership to hold a vehicle. Again if I had lived closer this would not have been the same issue but seeing as how the car I was searching for was not in stock locally to me I reached out to Vann York based on my previous experience and felt they would have been trustworthy. read more

I purchased an HR-V Sport on 2-24-23 from Vann York Honda and it was the smoothest, most effortless transaction I have had based on three North Carolina Honda dealer experiences (I would NOT recommend the defunct Crown Honda OR Flow Honda in Winston!) I negotiated and agreed to terms via text, submitted my credit app online, and requested to have everything in place prior to arriving so that I would not have to spend too long at the dealership (my LEAST favorite part about getting a new car!!!) My request was accommodated - I was in and out of Vann York Honda with a brand-new vehicle in an hour. Jamel McElveen, my salesman, was a sweet, personable young man, and I would not hesitate to recommend his services to others or contact him for my next vehicle purchase. Vann York Honda has earned my business, and I will definitely contact Jamel and be back at Vann York for my next Honda - Honda #7! read more

Made appointment on a Tuesday with Corbett Davis to order this beautiful well built HONDA PASSPORT ELITE with black package accessories. No dealership in NC had one. Van York Honda dealership made it their mission to find exactly what I wanted. On Thursday of this very same week I have exactly what I wanted! Yippee . What more could anyone ask for! Corbett was the best salesman. He took great care in keeping me updated on the process. Thank you Corbett! read more

Vann York Honda - 2022 Honda Passport Elite - Car Dealers Near Me - High Point, North Carolina

Jeremy, my salesman and Marquis the sales manager worked tirelessly with me to make my purchase possible. They were both professional and personable throughout the entire process. When there was a hiccup with the paperwork Jeremy went out of his way to ensure it was smoothed out and I was satisfied. Overall I got exactly the vehicle I wanted at a price I could afford with a minimum of hassle. I would definitely buy from them again read more

I bought my pilot from here June/ July during Covid. Because I was pregnant, I searched online first for the car I wanted. I then contacted several Honda dealers in the Triad, Hickory, and Huntersville. Only Huntersville and Vann York could get the exact color and model I wanted. I was about to do the deal with Huntersville when the manager tried to pull some snake-like maneuvers. Fortunately, I had heard back form Vann York about being able to get the car I wanted. It was seriously the easiest experience. All I had to do was show up to the dealership and do the financial paperwork. They did not change anything that we agreed upon. There were no hidden fees. The people at Vann York are honest people. I would recommend them to any family or friends. I have zero affiliation with anyone at this dealership. I was just very impressed and didn't leave there feeling dirty. read more

I like this place, it is far from my home Summerfield but I go there because they've been very honest about the service and what needed. Recently I service my Honda accord and service was welcoming and they have done the work within committed time, which is great and I was back to my work before my meetings. One other thing I like is that this place is kids friendly and basic amenities like coffee water is available. read more

Van York Honda is amazing and Don P. Is an awesome salesman. This is my second Honda from there with Don. The service department is great.

They like to sell you overpriced service and can't be trusted. Seem to particularly take advantage of women and the elderly. Several times they told me I needed a service which I didn't have done and at the next check up they said that item was satisfactory and I needed something different. read more

I just bought a new car using Moses Idahor who work extremely hard to find exactly what I wanted including the color. Everyone at the dealership were friendly and professional. They work well as a team. When the service department made a mistake with an accessory application they corrected the mistake without an issue. Because I had to return to the dealership the following day Moses gave me an extra gasoline fillup free of charge. I would highly recommend this dealership for their honesty and their efforts to not only see you a car but to make things right. read more

Great sales department, Service after the sale is completely opposite. Service department prevented me from buying another Honda. Service department sucks...DONE WITH THIS PLACE... read more

I just purchased a new car from Bobby Clark. He is knowledgeable of the vehicles and is quick to get answers if you have any questions he is unaware of. He was easy to work with, and I recommend him if you're looking for a new Honda. read more

We recently purchased a 2019 Honda Odyssey Van from Vann York Honda. As our family was growing we were looking for a van for the extra space for traveling and looking for a Certified Pre-owned van we could rely upon for years to come. We were very impressed with the top-notch quality service we receive from Don Pennetta and the staff at Vann York Honda. The staff was accommodating to provide a private room for my wife for nursing. Don was persistent to get us the best price for our trade-in vehicle while we negotiated our price. Being it was a rainy and cold Friday, the Vann York team was courteous enough to use the Service lane for test driving the vehicle and exchange of the cars. We would highly recommend purchasing your next vehicle from the Vann York family. read more

It saddens me when someone writes a one-star review for a company when something happens that is 100% not the fault of the dealer. While no one is perfect, you aren't either, I will say that my experiences with Vann York Honda have been 100% satisfaction rating. When they make a mistake (rarely) they own it and fix it. We all make mistakes, I did just yesterday, but it doesn't take away from the fact that I still strive to give 100% care to anyone in my path. I have loved the purchase experiences and customer service from Vann York. Special shout outs go to Brandon, manager, Kathy, sales, Levan the GM and last but certainly not least Mike Stokes. Efficient and caring. No two qualities hit my sweet spot more than those two. Happy client since 2010 and still smiling! read more

**Update*** Issue was resolved finally today July 10, 2019. I would like to thank General Sales Manager Chris Thompson and Customer Relations and Social Media Coordinator Elizabeth Penaloza. Both of them made sure the issue was corrected and Ms. Penaloza stayed in contact with us throughout. The Used Car Salesman Tony Hammond and Used Car Sales Manager Marquis Mitchell need to learn a lesson about being loyal to the customer even after the sale is made. Their total indifference is simply amazing. Especially considering how nice and polite they were when trying get the sale to go through. Goes to show, they do not care about the customer, only about making money that day. We will not recommend anyone ever deal with Mr. Hammond or Mr. Mitchell. Always remember, good word travels slow, bad news travels fast. read more

Thanks for an easy online experience Vann York! I went into the deal knowing exactly what I wanted, what I wanted to pay, and was looking for with payments. Vann York was great to work with, honored the amount agreed upon, and the deal moved along seamlessly. As well, they delivered my new CR-V, I signed documents, and the deal was done! Thanks Robert & Curtis for a great experience in purchasing the exact car that I was looking for Cheryl P read more

I had a great experience yesterday, March 30, 2022, purchasing a new 2022 Accord Touring Hybrid from Eric Dark. He was very knowledgeable about all the functions of the Hybrid Accord. None of this let's go see the manager stuff, and Eric saved me $2500.00 from another dealership. Go see Eric at Vann York Honda for the best deal you can get, from an honest family man. Thank you again Eric for making my drive from West Virginia worth every penny. read more

Recently, my tire blew out on the highway. When I went to change my tire, it had a lock on it. The key for the lock, however, was nowhere to be found. Stranded on the highway, I called Vann York Honda & Mitsubishi in High Point since I bought my car from there AND get it serviced there as well. I personally have never seen or touched the tire lock and yet the dealership was not willing to assist in getting the tires unlocked. Flow Honda in Winston Salem however jumped through hoops to help me get the lock off while Baity's Tire replaced the tire. Amazing customer service from these two! If you are looking to buy a Honda in the Triad area, go out of your way to purchase it from Flow Honda, you will get treated well. I am extremely disappointed in the customer service from Vann York Honda & Mitsubishi in High Point and will not be getting my Honda serviced there again. read more

I am not sure why someone would change my location to California, I definitely live in Asheboro,NC , I guess that they didn't like my review, will sorry ......it is what it is,( that review is still up and different from this one ) I am still without a vehicle do to Honda's fault not mine...... I purchased my vehicle at Vann York Honda bought the extended warranty and maintenance program, also when the vehicle was delivered to my home it had over 500 miles on it and the dvd player was missing out of it, along with me calling them several times just to get them to deposit the check I wrote them it's been a nightmare from the beginning and still going on, I wouldn't recommend a Honda for anyone !!!!...... it's a 2016 Honda pilot touring with all the extras. The warranty that I bought is extended to seven years or 70,000 miles this car has got less than 19,000 miles on it. It has been sitting at the Honda dealership in asheboro since around Mother's Day, they wouldn't order the part until they got approval of the extended warranty which Van York tried to say I did not have until I showed them the proof, the part continues to be on back order, I've received six or seven different dates of when my vehicle would be fixed as I sit here getting older and older, my car depreciating more and more and we're talking months now, i've never heard of a personal vehicle that has sat outside in all the bad weather including hail storm, as I have always keep it garaged , in a dealership for as long as this one has, i've tried everything in my power to sell it to them or trade it, but they're being so kind and offering me $20,000 for my car that I paid almost $50,000 for it's like a brand new car let's be real here, I do not believe that these people are doing anything but giving me the runaround...... I don't know how someone else should feel.... I feel that because I am elderly disabled female and alone , they think it's ok.....so I definitely wouldn't recommend Vann York or Asheboro Honda to anyone read more

I got my first Accord here. I even got the Warranty. Warranty prices have gone up since then and I'm not sure it's still worth it. But the people were nice and trustworthy. It's not always easy to find car salespeople who don't push too hard. read more

I purchased a 2021 Honda CR-V. My sales person was Kathy Fulton. This was the first NEW car I've ever purchased. She was very patient with me. Kathy took her time to explain all of the features. I've never had a car with any type of current technology so she made sure I knew everything it could do. She went as far as giving me her cell number so I could reach her whenever I need to. I admit I was very nervous walking in a dealership because you never what to expect. I never felt rushed or pressured at Van York Honda. Everyone I spoke to was friendly and courteous. I'm glad I went for a test drive that day because it lead to a good experience and a fantastic new car! read more

It's not typical to have they type of car buying experience that we had, but because of it we drive from Asheville to do business with Doug (our Salesman), I told him what I was willing to pay for the vehicle , he said "Let me check with my Manager", called back and said it was a deal. Came in the next morning, test drove, then in and out within an hour! Promises kept, no hassle, very nice man! Best buying experience EVER! Highly recommend! Thanks Doug and everyone at Vann York! read more

I bought my 03 Pilot at Flow Honda of Winston Salem. I also bought the extended warranty, which is a Honda product that's honored at all dealers. My passenger side door automated door lock stopped working, so I took it to Vann York, less than one mile from my house. The Service Advisor said the $260!door lock wasn't a covered item since he said it wasn't drive train. Fast forward three months, the automated locking mechanism went out on my drivers side door. Took it to Flow Honda in Winston Salem. They covered the $260 repair under the extended warranty. I didn't pay a cent. I won't give Vann York another cent. If my car breaks down in front of Vann York on Eastchester, I'll have it towed to a Honda dealer in Winston or Greensboro. If I need a 50-cent lightbulb for my car, I'll drive to Winston for it. Enjoy spending my $260, Vann York. It's the last penny you'll ever get from me! read more

Went on Truecar looking for a ridgeline rtl-e, they verified that the truck was available at this dealership. Also got two different people email me from dealership saying it was available plus a text and asking if I could come that day and I replied yes. Tried to call sales department twice but no one answered so hoped in my car and drove an hour to get there. Salesman took me in to sales manager who rudely (seemed really annoyed by me asking about truck) replied that that truck had been sold, and I could look at it but couldn't drive it, he needs to learn how to be nice to customers (truck still showing today it is for sale). Relied to emails when I got back that I had been lied to, never got any responses, so will never buy from this place. read more

When I decided to purchase a new CR-V, I knew the exact trim that I wanted and did my research so that I knew what a fair price would be. I shopped by internet five Honda dealerships within an hour's drive and only Vann York gave me an out-the-door price, and it was a good price, given to me in writing by text. I made an appointment with Curtis, and he never tried to pressure me or haggle. It was a really good experience. The only thing I didn't like was when someone else at the dealership tried to sell me an extended warranty. I declined, and suddenly I qualified for a "discount" and the price went down considerably. That was my only negative experience and why I had to give them four stars instead of five. read more

I had a great buying experience with Vann York Honda in High Point, NC. Senior Sales Representative Donald Pennetta was very knowledgeable about the new Honda Pilot and located one to our specifications quickly. He worked up a great deal for us. Buying the car was smooth and easy. read more

I bought my very first ever Honda today, and the experience was great! Super easy, and Brandon and Bill both worked so well with me and went over everything. This is my 7th car in 9 years so I buy and trade frequently. I will absolutely be back! read more

I am a very loyal Honda customer and so with no reservations I purchased my CRV from Vann York. The sales experience was good. However, my car is less than a year old and has been towed in twice. My issue is with the service rep who consistently dropped the ball, was disinterested and totally lacking in empathy. This associate absolutely should not be customer facing, she should be moved to a different area. Jeremy did try to make up for her errors and was extremely pleasant. There are still issues with my vehicle - remember, the car is not a year old! We did reach out to the Service Manager but to date have not heard back from him. This shows me the lack of good customer service starts with the manager. Due to the service department, I cannot recommend this dealership. read more

I bought my 2008 Accord from here brand new. I had excellent service, from the salesman (Jim) to finance, from parts to service. Everyone is always polite and professional, and I never have to wait long for basic service to my car. They are conveniently located for both Greensboro and High Point, just a straight shot up NC 68. read more

Took my vehicle in for an oil change and to check a soft brake pedal. First day, they said it was a seized caliper and brake hose needed replacing along with brake fluid flush. Had them do that. Didn't fix the problem and turns out caliper was only leaking and not seized. Second day, they said that I needed a new master cylinder. Had them fix that also. After these two things which were already racking up a nice bill of over $1100, on a van that is worth less than $10k mind you, still have a soft brake pedal. Third day, "looks like you need a VSA modulator" a $1k part (they conveniently had a used one for the low price of $500). Feeling I had no choice, I had them replace that also with the used part. Conveniently, that fixed the problem. So, $1700+ later, my brake pedal isn't soft. It took one part to fix but I paid for labor and parts for the other three and was without a vehicle for almost 4 days all to be told by the service advisor that "he didn't break it". I will never buy or fix a car at any Vann York facility ever again! No one should have to deal with the incompetence and rudeness that I was shown this week. I have brought my vehicle there for almost every issue and regular maintenance and this is how I get treated? Never again! You lost this loyal customer today! read more