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Flow BMW Winston-Salem

3.1 (67 reviews)
Closed 7:30 am - 6:00 pm
Updated 2 months ago

Services - Flow BMW Winston-Salem

Auto diagnosis or inspection

Auto maintenance

Oil changes

6 More Services

Auto repairs

Auto battery or electrical system repair

Auto light repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Flow BMW Winston-Salem Photos

Recommended Reviews - Flow BMW Winston-Salem

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Oil cap left resting.

I have a used BMW X5, now out of warranty, but I take it to be serviced at BMW dealership at a premium so I have some confidence in the service. I had oil changed two months ago. Took car in for a registration inspection at another place and heard hollering from the bay when they popped the hood. I was then told that the oil cap had been left off at the last oil change. This is a big deal. I drove it two months without a seal to the crank case. There was clear evidence of where oil had spilled around the intake and the hood. I replaced the cap and drove straight over to Flow where they took the car back and returned to tell me everything looked good. I told them no, it's not good, the oil has been exposed and filters and oil need changed at a minimum and I wouldn't be paying for it. They pushed back on me but eventually did it once I got serious, threatened to report to corporate, and asked to talk to service manager (with whom I never was allowed to speak). So basically, flow bmw service can't meet minimum standards (replacing an oil cap) and refused to make it right. Done with these guys.

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3 months ago

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1 year ago

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1 year ago

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11 months ago

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11 months ago

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2 years ago

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4 years ago

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6 years ago

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8 years ago

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5 years ago

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5 years ago

I ordered a part online I wanted to return and haven't heard from anyone in 2 months. Horrible customer service.

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4 years ago

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3 years ago

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9 years ago

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6 years ago

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4 years ago

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3 years ago

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7 years ago

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4 years ago

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14 years ago

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10 years ago

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7 years ago

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13 years ago

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7 years ago

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Ask the Community - Flow BMW Winston-Salem

Review Highlights - Flow BMW Winston-Salem

We had some paperwork questions about a week later, and both Jim and Scott (the finance person) were happy to accommodate us.

Mentioned in 5 reviews

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People searched for Car Dealers 645 times last month within 15 miles of this business.

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Parkway Wrecker Service

Parkway Wrecker Service

(2 reviews)

I nor my husband called parkway towing/wrecker service after an accident November 2024. I have AAA…read moreand contacted them before going to the accident scene. I informed the driver from parkway and he not only refused to stop and allow the people I called to handle my vehicle but also refused to take my vehicle where I wanted it to go. We live less than half a mile from the accident location and requested the vehicle be taken to our house. There was a pistol in the car that we made prior arrangements with parkway to place in their safe upon arrival of the vehicle until we could secure transportation to retrieve it. I had the pistol with me on my walk to the accident scene and placed it in the glovebox as we had made plans to go to the hospital where it would not have been allowed. The driver with parkway was informed. The car was/is involved in a federal investigation due to possible non deployment of the air bags and recalls concerning such. I was told at the time the car would be safe and to take as long as needed to complete the investigation by an authorized representative from parkway. The car was placed in an "out of the way" area for that specific reason. My husband went by parkway and Mr grubbs informed him he wasn't allowed on the property after Mr grubbs threatened to crush the car before the investigation had taken place. He also quoted a ridiculously inflated storage fee after we had been assured of the cars safe keeping. Needless to say my husband and I weren't happy. Mr grubbs has made no attempt to contact me although he had my mailing address ( as indicated by the simple fact papers were served to my address) and I had notified him of my phone number. We attempted to contact Mr grubbs on numerous occasions however I never received a response. I have call logs with proof of attempts to speak with Mr grubbs and/or an authorized representative from parkway. Even the insurance company had difficulty reaching Mr grubbs. From November 2024 to today's date of April 14, 2026 we have received one (1) return call from Mr grubbs. Parkway is now suing me even though the department of justice has still not completed their investigation.

Parkway was called out by the company my insurance uses to provide roadside assistance. I've never…read morehad an issue with a USAA provider and this was no different. They were timely; I only had to wait about 45 minutes on a Sunday night, and they came when they were estimated to. We talked about the car and he tried to jump it (I was pretty sure that wouldn't work but you never know). And after towing me to my car care place of choice, he made sure that I had a ride home, which was nice. Great service.

Flow BMW Winston-Salem - car_dealers - Updated May 2026

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