We had termites swarming in our front yard and carpenter ants in the backyard. Eric came right out, inspected our house and found only minor damage, and he sprayed the bugs outside that day. He was so kind and informative, we were happy to have him come back to repair the termite damage on our front porch area. We highly recommend VanHooser Exterminators! read more

I wanted complete independent termite report for my home with crawl and attic space inspected so I paid $350 for the report. When I ordered the inspection I talked to Jennifer and she said they will inspect crawl and attic space but when the inspector came to inspect he did not go to attic space to inspect and gave all kind of reasons. I had another fumigation company that provided the free report and went into attic space without any issue. I will not use their service because I paid for the service and they didn't deliver what they promised. read more

They took care of a little problem for us. Very professional and punctual! Unlike some home services, VanHooser came on time and we weren't left hanging high and dry during the 4-hour window. They also did a great job bubble wrapping the house and getting rid of that little problem for us. read more

When the house next door was sold, a yard crew came to address the massive overgrowth that had accumulated for decades in the backyard. The crew's approach was to clear-cut the entire backyard. Immediately, dozens of rodents who apparently had been living quite comfortably in their natural habitat were suddenly looking for new digs. Many of them ended-up in my backyard. Eric was quick to help resolve the infestation for me. And, our collective household sanity was restored. Highly recommended exterminator. read more

Eric and Jennifer are the best people to ask for help whenever we have a pest problem! We feel very lucky to meet them when we purchased our first house, and they did a thorough investigation, offered us a very reasonable price, and scheduled the termite fumigation immediately. After the fumigation, Eric also visited twice to double confirm we are good. He is always on time and considerate, answering all questions we have. We also met problems about rodents, and they are our supervisors, always put our requests as top priority and offer help. Will highly recommend to work with them! read more

eh, after having my house inspected for termite, i don't think this is the greatest company to work with. They were not thorough at all compare to others. I suggest u go with another company!! read more

Lazy (or too busy to win my business). Customer service not coordinated. During the house purchase, I already had pest inspection performed. Contacted Vanhooser to get an estimate for treatment. They reviewed the inspection report and and provided quote by email. Just dollar amount. No written quote, no details on treatment, no warranty info, nada. They provided the subterranean quote without looking in person and not knowing what's around the house and the amount of work needed: paver, deck, asphalt driveway, etc. Then they say they have to come out to do a report for subterranean treatment and that cost me money. I have never dealt with a pest company that provides quote for subterranean treatment without looking at the job site. On the other hand, some companies will refuse to come out for free estimate, which is the case with Vanhooser. I interacted with 3 different people by phone and email. Each remembered nothing about my case. Just pass the phone back and forth. read more

I am a Realtor and recommend Eric and his company to my clients. He is very through in his assessments. Since most people don't know what to look for in a company, they just go with a cheapest price. His prices are not the lowest total price but they are the lowest for a complete job. A lot of companies will use a minimum amount of extermination product, Eric on the other hand uses the correct amount so that the problem is gone when he leaves. For one of my clients, we had 2 inspectors at the house. A major problem was found. The first inspector quoted around $20,000 for it to get fixed. Eric didn't think that sounded right (he thought more in the neighborhood of $4000) but to be sure he wanted his father (who started the business) to come out and look at it. They both came back. His 80-year old father crawled under the house, came up with a plan that cost $3500. My client and I were thrilled. You just don't hear about that kind of service anymore. Eric is a gem!! read more

OUR PET RAT IS MISSING!!! Before we called Eric we had a contractor come to our house and crawl under our house in attempt to find our missing pet rat. He looked for about 10-15 mins and was unable to find our pet rat Bella. Two days later my boyfriend decided to call on his pest control go to guy, Eric at VanHooser Exterminators. Eric, who is the owner of VanHooser Exterminators received the call from my boyfriend with a very odd request. Instead of us asking for pest removal we wanted his help and expertise to help save our pet rat, Bella, who had escaped and was possibly under our house for now almost 3 days! Eric was shocked by the request but before you know it he was at our home ready to find Bella. He crawled under our home and spent nearly an hour searching for Bella. I couldn't believe it when he shouted and said he spotted her in a tiny hole that lead to the outside of the front yard and under the house. Now with team work I was able to go outside once he shouted he spotted her and he guided me on what to do in order for us to catch Bella the pet rat. Eric asked me to block the hole or grab food and try to get her to come out. Without Eric, his expertise and teamwork we would have possibly never found our pet rat. We are so grateful he spent the time to search and cover every crack and corner of under our house. Thank you VanHooser Exterminators for helping us find our pet rat!!! Stephanie read more

By far, the best termite company in the Bay Area. This company is professional with high standards and, most importantly, honest. I have worked several times with Van Hooser both representing sellers and buyers and am always completely satisfied with the results. They are extremely thorough and explain everything. read more

Great work, thorough inspection, Eric Van Hooser handled our home and the inspection. We had a new bathroom put in that is true to the period of the home and was installed by craftsmen, it looks beautiful. Other work included electrical, copper piping and fixing termite destoyed moldings and walls. Fantastic Family run business. I would highly recommend them! read more

Van Hooser Enterprises fumigated our house in 2008 over a weekend that we were going to be out of town and they sent me a few photos as the work proceeded. Eric and his team were great to work with and so we had them back to help with some water damage in a bathroom. My wife wanted a few things done after the toilet leak was repaired and they ended up doing tile and a custom shower for us. They explained everything along the way and when something needed a minor tweak they were happy to come and make it right for us no questions asked. Anytime I need something done I call and ask if they can do it, I trust them to be fair and honest. A good number of my house related contractors have gone out of business in the last few years, Van Hooser Enterprises are still around, because they are solid and dependable. read more

Eric and Van Hooser fumigated our new home. We had some initial bumps with communication in the beginning and scheduling of the estimate. However, once past that it was a pleasure to work with Eric and his team. Eric is very knowledgeable about pest control, and his team got our house tented and then ventilated. Great guy to work with, the price was right, would recommend using them if you are in need of fumigation. read more

I am a Real Estate agent. I have been in the business for over 25 years. This review was not solicited by Eric or anyone at his company. I have had many termite companies/inspectors over the years. Eric is the only termite inspector I use now. I am a straight shooter and I appreciate a very detail report with exactly what is going on with the house being inspected. This is regardless of whether I represent the buyer or seller. I can rely on Eric to explain to me what is happening and send me a thorough, comprehensive report, quickly. read more

Over the past 4 years, I have used Van Hooser four times: two times to perform a home inspection and to times to perform work warranted based on the home inspection results. While I was pleased with the friendliness of the person performing the work, in both instances I was surprised about the cost, and the inability / unwillingness of this company to satisfactorily explain the basis of those costs. Details: The work performed last time upon home inspection comprised spraying at 3 different sites, and this work took 7 man hours, counting generously. The invoice agreed upon was $ 1530, and it was my mistake that i did not ask upfront how much time this work would require. The items on the estimate were just listed with a $ amount, no indication on how many hours would be allocated. Once I realized that this job was done in one afternoon by 2 people, I asked Van Hooser to explain in a detailed invoice how this cost was composed. At an hourly rate of $ 100 and a generous allocation of $ 150 for chemicals, I ended up with about $ 850... ...about half what I was charged. The frustrating thing here was not the total amount to be paid, but the fact that they REALLY did not explain to me how this sum was composed, and hence I feel severely overcharged. Upon complaining about this situation, they offered to waive the cost of $ 175 for the initial inspection - I had asked for reimbursement of 50% of the amount paid which was not justified based on the hourly rate and the assumed costs for supplies used. The staff performing the work was friendly, and they explained to me exactly what they did, which just reinforced my impression that this company was over charging In summary: They lost me as a customer as they were unable to justify the high cost they had charged for a very minor job. read more

My problem was termites eating up my fence. Originally I feared gutting the fence to remove the infested wood, but Eric was able to save the day. He spotted the problem, and injected some toxin to knock out the termites. Rather than go through a formal bid process and more expensive administration, he just did the work for cheap, cheap, cheap. As a bonus, he found another termite infestation in the fence and took it out at the same time. Nice! read more

What can't I say about this company!?! At the last second, our loan people said we needed a termite inspection. And we needed it, like, yesterday! While 8 other companies said that they could not come out for the next 2-4 weeks, this company was flexible and willing to work with my schedule. They were very friendly, accomodating, and thorough. We do have some minor fungi damage on the roof of the garage, and we trust them to complete the work. 1 stop shop!! Thank you again for everything and we highly recommend them to anyone! read more

Professional. Efficient. Friendly. I love supporting local businesses. Shop local - support local. Would certainly recommend them for you extermination needs. read more