We called Signature Home because we suspected roof rats in our tiny 20x20 attic. Yup! We paid them…read moreto remove and replace all the insulation and 'seal' the attic from further infestation. THREE months later and we STILL are having weekly checks and removal of dead rats. No end in sight.

We worked directly with Steven, the owner. He was prompt to come out to provide an estimate for…read morerodent proofing, and walked us through everything he and his crew would do. We have a flat roof, so the attic is near impossible to work in. But we asked Steven for a quote to insulate the attic, which includes cutting holes throughout the house as well as patching. Super reasonable quote. I ended up chatting with several companies about the rodent proofing, some bids similar, some much higher. But never felt anymore confident than I had with Steven. We agreed to the work, and he and his crew were here the next day. Wow! We will also be having them perform the insulation in the ceiling once we know the rats are gone. Had them complete subfloor insulation as well. Steven and team completed the job last year (just got around to posting). I couldn't believe the work they did in cleaning for such a reasonable price. At the end, he walked me around to show the screens they repaired, concrete used to patch holes, etc. When done, he even put wildlife motion cameras in the attic and basement to make sure everything is gone. He backs this all with a 3 year warranty. Pleasure to deal with and great work. Hire these guys!

Good communication, reasonable pricing, bilingual, and fast timeline, what more can you ask for…read morefrom a termite control company? I live in SF and they were more than happy to head out from their HQ in San Jose, so I'm already impressed by the willingness to go the distance (literally). I called on a Thursday and was able to get a free inspection the following Tuesday morning. When you discover termites as a first time homeowner, the stress and budget can get you in the wrong headspace, but the company answered all my questions and reassured me along the way. After the inspection, they were able to schedule a treatment the same Friday. Since my home is a typical SF row house, only the spot treatment was available. They did a thorough inspection and found termite nests in places we'd never thought to look, such as our backyard deck. Since our infestation was scattered, they drilled multiple holes and and pumped the poison and did a good job of matching the wood color. I was honestly surprised on how much of a full inspection they did compared to other companies. They looked at all 3 floors of the house, and the entire perimeter for any other evidence of termites. I was advised on some rotting wood on my window sills, which showed me they actually go above and beyond their scope of work. Although I had a 10/10 experience, I do not want to hire them again (because that means I have termites again lol)

We have a wonderful experience with the team at Chang An Termite Control. My husband reached out to…read morethem via Yelp projects as well as a few other companies. We got a quick response from Tim and set up an appointment with Fili to come out for an assessment and estimate for the job. We had found a tiny hole in the wall by our ceiling of our entryway with tiny shavings of wood around it and on the floor below. Fili examined our attic, crawlspace, interior and exterior of our house. He found evidence of termites in the front of our house on the siding by our front door and in the spot we found. Luckily it wasn't too bad and could be resolved with localized treatment where they drill small holes and squirt in a foam that kills the termites. He gave us an estimate. And we got back to him after a few other termite companies came out and checked our house and fave estimates. It seems the other two companies were not as thorough as Fili. The other companies didn't even check the front siding of our house and were more expensive. We booked our appointment with Chang An Termite Control. They showed up today on time and got to work. The job was done is an hour. We were very pleased with their excellent customer service, their professionalism and honesty. They did an amazing job.

Easy to work with! Fumigation went smooth and on time. Worked with them through Taps Termite.read more

This job was sub-contracted to Cost Less by Mighty Mite Termite. The crew showed up on time and…read morecompleted the job as bid. No complaints - hope all termites are dead.

Great experience with South Bay Termite. They're professional, easy to work with, and very honest…read more I have been using them for seven years and have been happy. The inspection was thorough, and everything on the termite reports was explained clearly. They also travel to different counties which other companies do not do. I highly recommend you contact them if you need a termite inspection and termite services.

I want to express my sincere appreciation for South Bay Termite. Their initial work was not…read moreperfect, but their response to my concerns made all the difference. The owner, Dave, listened carefully and clearly motivated his crew; the follow-up work was completed to a professional standard. This company demonstrates strong leadership, and I would readily recommend them to family and friends.

Homeowner's Video Evidence Exposes Contractor's Damage, Denial, and Harassment…read more A homeowner's ordeal with a repair company reveals troubling behavior--damage denied, intimidation caught on camera, and a lesson for others to document every step. Home repairs can be stressful enough without having to deal with unprofessional conduct. Unfortunately, my experience with this company turned what should have been a simple wall repair into an ordeal marked by property damage, gaslighting, and verbal harassment. During a wall repair at my home, the company's crew--led by a man named Franz--removed the paver grout near a drain pipe, clogged the drain by leaving it uncovered while working, and failed to reinstall it properly afterward. The result was a mess and preventable damage. When I reached out for a repair, instead of taking responsibility, the company denied causing the damage and accused me of lying. I have Ring camera footage showing the entire incident, including before-and-after visuals: the first two images show a clean, newly maintained area; the subsequent photos reveal the careless aftermath of their work. After reading other customer reviews, I discovered I wasn't alone--many homeowners have reported similar experiences of denial and deflection. My advice to others: take photos and videos of your property before any work begins. It's the only way to protect yourself if things go wrong. To make matters worse, I witnessed troubling workplace behavior. On camera, the senior worker berated and swore at his subordinate--a young helper clearly intimidated and mistreated. As someone who works in HR, I reported this incident to their HR department, hoping they would address it professionally. Instead, I believe it made things worse. Days later, four men from the company returned, not to repair the damage but seemingly to intimidate me. Their manager was dismissive, accusatory, and unprofessional. Then, I received an email from the company stating they were "unable to return in order to keep the customer safe"--a statement that felt both manipulative and subtly threatening. I was alone at home at the time; my husband was away. When he returns and sees both the damage and the recorded harassment, he'll be as shocked as I was. The project was managed by our HOA, which had obtained two quotes--one from this company and another from a more professional, courteous firm. We requested the latter, but the HOA choose Franz. It now seems clear why: this company appears to prioritize cost and HOA contracts over quality and homeowner satisfaction. Final Update: After submitting the Ring camera evidence showing their workers' harassment and denial, the company finally agreed to refund part of the cost so I could hire a professional to fix the damage. That refund, to me, is an acknowledgment of wrongdoing. Homeowners deserve better. This experience is a reminder that documentation is your best defense, and that no company--no matter how established--should be allowed to deny responsibility or mistreat customers and employees alike.

Email to me from Mike Judas, owner of Franz Termite, on 7/19/22: "I'll have my office call you to…read moreset up a time for our Senior Foreman, Alfredo, to stop by and take a look to see what he thinks the best way is to repair this and discuss any options that would facilitate repair without going overboard. Alfredo has been with us for 35+ years and really has 'seen it all'. I'm sure he will have some good ideas to keep repairs as simple as possible." Me: "Thanks a bunch, Mike!" Two months and one reminder email later, someone from Frantz who isn't Alfredo shows up, and virtually the first thing out of his mouth is "my boss told me this morning we don't do this kind of work".

I had over a hundred flea bites, battled with fleas over two months, and spent something around…read more$300 on pest control supplies from Home Depot. That was how terrible my flea infestation had gotten. I had gotten rid of them before, but this time it was just more than I could handle. It had simply started with Frontline being ineffectual with their formula (screw you Frontline), but snowballed into one of the most hellish experiences I'd ever gone through. The only reprieve has been through Honest Pest Control. When we had finally given up on trying to "do it ourselves", we found Robert's business. He had the best rate of the 4 services we called. First, he asked what type of medications our animals were on. Since he was spraying both inside and outside, he wanted to make sure his pest-control solutions wouldn't react poorly with our pets. Even we hadn't thought of that... but it just shows how much care he puts into his work and service! Secondly, our fleas REFUSED go away. Even after the first treatment, we still found more fleas. Robert came back immediately free of charge to spray again with a different solution. Even after the second spray, they STILL wouldn't go away. One call later, Robert came back for a THIRD time to spray a new solution. He even surveyed our neighbor's yard to make sure the fleas weren't coming in from that direction. Lastly, Robert even made sure to dump out our dogs' water bowls before we got back home. He wanted to make sure that he wasn't contaminating their food or drink. This was something we normally would've had to taken care of ourselves when we got back home after the spray service, but these small kind actions were what really impressed us with his service. We couldn't be happier with the service and how many times he was willing to come back to re-spray, free of additional charge, making sure he got the job "done". In terms of communication, pricing, and care - you can't do any better than Honest Pest Control. I think after this fiasco, finally biting the bullet to hire a professional service, we won't ever be trying to "do it ourselves" again. Instead, we will be coming back to Robert for all future pest issues!

I contacted Honest Pest Control many times. I was disappointed in their lack of communication and…read morefailure to respond to my inquiries.

MIKE IS THE MAN! I had a termite infestation and Mike was so professional with scheduling, arrival,…read moreand treatment of the target area. He was able to explain the active ingredients, treatment plan, and the termite science and behavior to prevent future infestation. During the treatment we found some more dead termites in the walls and targeted the right areas. I am able to rest easy because I have the support of skilled professionals to make sure we stay ahead of this termite problem.

Mike and Matthew were extremely knowledgeable about termites and pest control, guiding me through…read morethe process. The whole process was smooth and clean. They could tell me where the termites were, how far they spread, and how their foam chemical worked to control the problem. Matthew even put crack filler into the locations drilled to make it seamless that work was conducted in the area. in and out in 10 minutes. I would hire them again if I ever needed pest control.

Using Z Best was the best decision we ever made! They responded quickly and scheduled our services…read moreright away. They were in constant communication with us while our house was being fumigated which helped ease our anxieties. When the company returned to finish the last service, their employee Armando was so friendly and answered all of our questions. I will forever use their services and I highly recommend them to everyone!

As any one can imagine, this is a major decision and want to make sure you get the best company…read morehired to do the job because you want it done correctly, the first time. I reached out to about 8 different companies. Several of these were recommended to me by friends and family. I decided on three different companies. I scheduled appointments for them to come out and do a walkthrough/estimates/inspections. One never showed up (No showed TWICE). The other two companies did. From the beginning, Matt put me, and especially my mother, at ease about the process, the products they used, the other things we needed to consider in the overall plan of house repairs, improvements, etc. Customer Service is a big part of any company. Loved that I could text or call. Either method I decided to use was promptly answered. They offered a very explicit and thorough walk through of the timeline, what needed to be done, what to expect, etc. THIS was huge. I love checking off a to do list and this was super helpful to keep me and my family focused on what needed to be done. Alex (Alejandro) and team were super helpful on Friday morning when they showed up to put up the tent. Alex answered all of my questions and even relocated one of our Ring cameras so we could keep an eye on our home while we were away. THIS was special and put us at ease that we didn't need to be hanging out in our backyard for hours into the night or camped out in the back yard to feel like we were keeping our property safe. They also did what they could to keep some of our oldest rose bushes around our home alive. They moved the tent behind the bushes where they could to still keep a good seal around the property. I just want to say that they did warn us that any vegetation//bushes/plants, etc. would probably die in the process if they were under/inside the fumigation tent. I hope we never have to go through this process again. However, if we do or someone asks us if we know someone, I will let them know to contact Matt and team...first.