The owner Collin is very methodical with his approach to the job. It wasn't rushed and sloppy like…read moreother companies have a reputation for in doing business. He continues stopped by to review the work his employees were doing and had them return if some part of the job was not done correctly or didn't look right in appearance. I recommend he and his employees for those homes that are custom built. That is where his talent really come through.

Wow!!! Such amazing customer service. Collin is going to have a 3D scan my house and get video with…read morehis drone so he can give us an interactive quote for both our gutters and roof. I have never had this level if customer service. Very excited to use him soon.

We had various vendors provide a quote to convert our porch to a four-seasons room and potentially…read morealso rebuild our second and lower level deck. The experience was initially good with Hutcherson, but turned into a nightmare. The Good: 1) Brian who did the initial review and quote was friendly and seemed like he knew what he was doing. 2) They made changes to the contract when we needed to tweak it for additional work efficiently. The Bad: 1) Lack of transparency -- the quote provided excluded things that other contractors we had come to give us an estimate included, making their estimate lower and appear cheaper. We didn't notice this until later and asked to include them (trims for windows) which made their quote actually higher than what we would have paid another contractor. 2) Pushy -- There was pressure to sign the contract and make the required $2500 deposit at signing "to get on the calendar" even though we were not in a hurry. We signed the contract and move ahead, not realizing the deposit was nonrefundable for absolutely no reason. Language in their agreement should be illegal as things happen beyond your control that might force you not to move forward on a project: "the Deposit shall be non-refundable to Customer for any reason after execution." 3) Unreasonable/Unethical behavior by owner -- Right before Christmas we had a pipe broke in our home from the extreme change in weather that caused significant damage and would require the interior to be completely gutted and rebuilt. When I reached out to Bryan, he seemed to be sympathetic but would need to "check with the owner" only to find out same day they would not consider refunding the deposit. I told Bryan we were ready to schedule the work with the $24K project in January before this event, and would also likely use them for the deck replacement which was even larger project. I asked if they would refund the deposit given these circumstances of the pipe burst outside our control and we can come back to them after the home was fully repaired. We even considered them for the restoration work internally (well over $200K) but they don't do internal work. Bryan said the owner refused, claiming that the deposit was for work related to providing the quote. I made it clear no other contractor required a non-refundable deposit to provide a quote and the contract made it clear the deposit is applied to the project costs. I cannot speak to the quality of their work since we never got to that point, but the experience with their lack of transparency in their quotes and unreasonable deposit requirements certainly serves as a warning to others. Am seriously considering taking them to court as a matter of principle since the deposit doesn't reflect actual work or costs, and a court would deem it an unfair penalty.

This project with Hutcherson has been a nightmare. The quote and sales team was quick to get me…read morewhat I needed. After that the process has been a train wreck. Not getting my scheduled for two months then the week before Thanksgiving be told it had to be the week of Thanksgiving or they would "try" to get me on the schedule in December. Canceled family plans to get the work done. Sub contractor shows up and the is no materials to do the work. They removed my siding and pieced together the home wrap so they could make progress. Day two still no materials so the subcontractor had to drive to the supply house in Grand Rapids to pick up enough to actually get started. 95% of the work gets finished and then no word for months. Texts and calls are met with promises but no work completed. Finally at the beginning of April (yes 5months) a crew shows up and does a small portion of what is left. Due to all the time waiting for them to complete the work I was unable to get the gutters on the house which caused significant damage to the retaining walls around my home. No communication on when the rest will be completed. I had to take pictures and go to the office to actually get people scheduled to complete the work. Then because they did the work poorly I am asked to pay additional money to cover additional materials and labor. Now I have a rusty strip of metal between two white pieces of metal on the most visible part of the house. I will never recommend or use the company ever again.

This place does not seem to like having customers. I had to follow up a few times to get someone to…read morecontact me for an estimate. I finally got an appointment set up and the guy showed up 30 mins. early while I was on a call. He then left and I had to call back to see if we could set up another time. When the rep called me, he explained that they can't work with us because we have 8" gutters. Apparently, they do not have access to 8" gutters, and I was told they didn't have the equipment to install them anyway. They can only do 6" gutters. Maybe I am wrong, but I would have thought that would simply require a different size wrench if anything. Anyway, it very much seemed like they just did not want our business.

Very professional work. On time even finished early . Would highly recommend. Price was reasonable…read more Gutters were in bad shape and now work perfectly.

Was very informative had great selection for free 8th easy to access they have alot of products to…read morechoose just ask and they will let you know if they tried or not

My experience exceeded my expectations. My estimate was accurate for a roof replacement and…read moreinsulation upgrade. Every one was helpful, timely, and answered all my queries about the process and cleanup. Afterward I felt that I made a good choice in choosing this company and their products. I recommend them completely.

Just had new windows and siding installed. Looks great . The…read moreinstallation crew were very pleasant and easy to work with. Very professional attitude. My house is a hundred years old so a fifteen year warranty sold me. Their estimate was right what I expected it would cost. My only complaint would be that I would of appreciated more information about charging me a credit card fee on my deposit. Although it was on the estimate, I must of missed it. It cost me an extra $355 for that mistake.

THE COMPANY GETS 5 STARS…read more.. Changing my Star rating from my first review in April 2024 for the crew that did the Siding and Soffits from 5 Stars to 1 Star. They don't work for Roach anymore. It is March 13, 2026 and they were here again about 2 - 3 weeks ago to fix the soffits again and now with strong winds the large triangle at the peak of my house (Historic Committee said they had to put it up there) has come down. Hoping we don't get rain, because it will probably leak down my walls. My husband left a message, just waiting to see if they call back Monday. Someone from Roach came by today (March 14, 2026) and said that they would put the piece back up. Apparently the crew that put it up in 2023 used nails that was too small.

Quality service, great follow-up, and excellent follow-through! We never have to worry about the…read morequality of the work because Lyster's Service Department consistently delivers. Working with Cory has been absolutely phenomenal. He always goes above and beyond to provide competitive quotes while ensuring top-notch workmanship. Cory and his team are reliable, professional, and truly committed to doing the job right. We really appreciate all the hard work Cory and his team have provided for our company and our communities. Thanks for everything you do!

When I had to take over my parents house I discovered that I needed a new roof put on the house and…read moreso I called Lyster's because I knew they were the best contractor for the job. They came to the house and worked with me to get the roof done right away . In the end they were able to do the whole roof including replacing some boards as well . They were so easy and great to work with. I got a fantastic price and so I hired them to do the job. I have never regretted hiring them to do the job and they also took the time to completely replace all the gutters too. I recently was told by another company that I was in need of a new roof and probably some boards too. The guy said that I had black mold in my attic as well. The guy was from Top Home Improvements. I had went to the Senior Expo a couple of weeks ago and they had a both there so I signed up to get a quote and roof inspection. I would never ever use that company to do anything on my house ever! The guy outright lied to me and the pictures he said that he showed me indicating that I definitely needed to get my roof replaced and have some other repairs too. In the end I showed everything to the guy from Lysters and he pointed out to me that the first pictures he had taken were of my house but the pictures he showed me of what was supposedly my with damaged shingles and supposedly some soft spots in the roof. Indicating that I also needed some boards replaced too. In the end the guy from Lysters went up on my roof and looked it completely over then said to me your roof is in great shape and he also told me that if I had a leak in the roof causing black mold to grow in there then the water leak would also have gone down to the main level of the house and I would have water spots showing up. I have no water spots anywhere in the upstairs of my home. Once again just proving that I was actually lied to. The great news was I not only didn't need a new roof at all and the one I have now is going to be fine for at least another 10 to probably 15 years. I felt so relieved because the quote from Top Home Improvement was for just under $35,000.00 ! I can assure you that if I ever need work done on my home I will never call anyone but Lyster's to do the job. As for Top Home Improvement I would never use them for any job. I'm just so angry that they outright lied to me and almost cost me a substantial amount of money that was never necessary to spend whatsoever. I guess I would say buyer beware of who you call to do important work on your home. By not getting a second opinion I would have spent a huge amount of money that wasn't really necessary at all. I have also learned that from now on before I hire any company to do work on my home I'll definitely be checking with the Better Business Bureau too. They collect information about all kinds of companies and post the reviews of what other people have had to say about the company.

I did business with Blue Line Remodeling as a first time home buyer in 2007 as a very young woman…read morewho didn't know much about home buying or renovations. The owner of Blue Line was very helpful though that process and gained my trust so much that I have always looked to this business for any home remodel/renovation projects. This company is trust worthy, detailed, fair with pricing, and contracts with pleasant people who enjoy doing their job! Justin from Blue Line had a vision for our kitchen that I couldn't see for myself until the project was completed. I am in LOVE with my new kitchen!! I will always seek Blue Line out for future business!

Matt Ritchie took the time to give us a detailed summary of the services that Blue Line Remodeling…read moreand Construction could provide. He did an excellent job of listening to our concerns and worries to create a plan for updating our home with a new roof, insulation, new soffits and gutters, that fit our budget. He came to our home several times during the project to ensure that the project was completed with minimal mess and in a timely manner. His motto is, "We leave the yard cleaner than when it was when we started." We appreciated that when we phoned him with questions he was available to take our calls at the time of the call. I plan on using this company again with future projects.

Most professional company I've ever had the pleasure of doing business with. Work was of high…read morequality and the crew was hard working as well. All Service provided me with updates throughout the entire project. I was never left wondering or waiting for feedback. Work was completed sooner than expected. The job consisted of windows, siding, gutters and roofing. My house looks like a new construction from the outside. I'd recommend them to anyone.

Sooo happy with their service! Fast, professional, and courteous! You really cannot go wrong with…read moreAll Service! They do a great job from start to finish! Steve and Mitch are super responsive, and their work crews are amazing! I've been in the trades for many years and can honestly say this is one of the best companies I've ever seen! 100% recommend hiring them for your roofing/siding project!