Many contractors can make a roof/siding project look good upfront, but how to they stand behind…read moretheir work? In high winds we had a piece of siding come off. They responded within 2 hours on a warranty work order to remedy the problem (during the wind storm) and check the house for any other potential issues. No questions asked, no hassle about it being 'an extreme event'. Just took my call, dispatched a laborer, job done. We contracted Lyster to replace our roof and siding in 2015. They did a fantastic job. They gave great support on developing scope and estimate on the roof per how we where using the house. We have a converted attic to living space and as such we had ice damming issues that led to the need for a new roof. They went above code on ice protection and modified the roof deck to ventilate 'as best as possible' per our use of the space. Wonderful communication, great project management, easy to work with on issues that are always bound to come up on renovations. I will admit they were not our low bidder, but their price was reasonable and their workmanship and support of their work was worth the price. You get what you pay for.

Quality service, great follow-up, and excellent follow-through! We never have to worry about the…read morequality of the work because Lyster's Service Department consistently delivers. Working with Cory has been absolutely phenomenal. He always goes above and beyond to provide competitive quotes while ensuring top-notch workmanship. Cory and his team are reliable, professional, and truly committed to doing the job right. We really appreciate all the hard work Cory and his team have provided for our company and our communities. Thanks for everything you do!

We experienced a cave-in caused by heavy snow where the garage peak joined the roof peak. After…read moreinvestigation, it was determined that poor construction was the main cause, but the insurance company gave us a quote for total roof replacement. SG gave us a quote to match the insurance quote, but with an agreement that there would be additional cost to correct the initial poor construction. The day the roof replacement began, pictures were taken and were sent to the insurance company along with an estimate for the work needed for the repairs. SG was successful in soliciting the insurance company to cover all of the repairs, and we ended up with a beautiful new roof. Thank you SG for a job well done. The workers did a great job with minimal disruption. They were friendly, quick and efficient. I recommend SG to anyone needing roof repairs.

After installation, we began experiencing water intrusion issues that were not present before. This…read morewinter did bring more severe ice dams than we have experienced in past years; however, the leakage has occurred only in specific areas of the home. In reviewing those areas, we observed visible gaps between the drip edge and the gutters. Other sections of the home, where the gutter and drip edge align properly, do not show the same issues. The gutter installation appears inconsistent, with some sections installed correctly and others not. When we reported the problem, the company recommended using a roof rake and applying salt to manage ice buildup. This was not something we had ever needed to do previously, but we followed their guidance and took those steps as instructed. We were later told that the gutters were installed "the best they could be" due to existing fascia and rafter conditions, and that wire was used in some locations instead of straps. We were never notified during the installation that these conditions existed, nor were we given the opportunity to discuss alternative solutions or address them at the time. Additionally, we did not receive a post-installation inspection or walkthrough. (Despite requesting one when we received our invoice three or four weeks later.) Had we been informed of the installation challenges or provided a final inspection, we could have addressed concerns earlier and potentially avoided additional damage. We understand our home is older and that renovation projects can uncover unexpected issues. However, clear communication and transparency are especially important in those situations. We chose this company in part because of the many positive reviews and the reputation they have built. We understand that mistakes can happen on any project. What matters most to us is how those issues are communicated and addressed. In this case, we expected the same level of integrity and accountability through challenges as is shown during successful projects. We are sharing this review to provide an honest account of our experience and to encourage clearer communication, transparency around installation challenges, and post-installation inspections for future customers. We were never notified of fascia or gutter issues when we discussed the job nor was it in the estimate or notes. We did discuss the age of the gutters at which point I asked if they should be replaced before or during install and was told no, they wouldn't affect anything. We removed the snow as instructed immediately. We applied salt. We asked up front if the gutters were moved and/or lowered during install and were told yes. And I watched them move them as I was home during the install. We're not asking for much, just accountability and honesty. And the first substantial snowfall in Portage, Michigan was November 29 when we received nine inches. Then into early December. On December 7, we noticed the first leaks and I reached out that day with photos. Nothing was inspected when someone came out after that and we were told to apply salt and rake the roof, which we did. The statement about weeks later is highly inaccurate. And the leak was immediately after, there was no "pulling down" of the gutters.

These guys are fantastic can't recommend them enough great job I recommend these guys on shaver…read moreroad. Joe the owner is great.

They installed a flat roof on the end of my house and installed brand new seamless gutters. They…read moredid a wonderful job and I love how they look.

The installation of gutters was very good. The installer was very professional and efficient. He…read moreworked quickly and was meticulous in his work. So, the quality of work and lifetime guarantee are positives for White Pine. The reason for only a 3-Star review stems from what was promised in the sale. When presenting what the company was offering, the salesperson showed gutters with included leaf guards. She never indicated that these were a separate purchase, leading us to believe they were included in the purchase. After installation, we found out the leaf guards were not installed and were told they were not included in the contract. When questioned about the misrepresentation in the sales presentation, we were offered a 30% discount if we wanted the leaf guards installed - an additional cost of $1,300. Feeling that the misrepresentation by the salesperson - whether unintentional or not - should have been covered by the company and not merely discounted by them, we cannot in good conscience fully recommend White Pine Renovation.

Katie, the sale representative from White Pine Renovation, visited us to discuss window…read morereplacements in our home. She was professional, knowledgeable, and friendly. Katie listened to us and found a product at a reasonable cost to meet our needs. She made the sale! We look forward to the installation of our new windows.

Above and beyond. The only words to describe the experience I had with our project manager Dave and…read moreCharlie the owner of Tyler Home Improvement. The recent hail storms and Vicksburgh caused a lot of damage. We worked with Dave our project manager who met with the insurance adjuster to make sure our project was completely covered. Not only did we get a new roof like most in the neighborhood. We also received new gutters and siding. The workers were True professionals. I started every morning about 8 AM and worked diligently until around 6 PM. They cleaned up the entire yard around the house with rakes and then even used a magnet to pick up any loose nails. We received a free upgrade on our products and couldn't be happier with the professionalism from Tyler Home Improvement

Horrible service, they siding on my my garage and it's all falling off of my garage. Facia has…read morefallen off and facia match. spent over $20,000 never again.

Great Experience! I was home the last two days while this amazing team fixed my apartment complex…read moregutters. The kindness and professionalism that they showed while working on the gutters deserves more than just 5 stars. I have never experienced a company that not only cares about the quality of work they do but also the environment. I had two hummingbird feeders on my balcony that had broken chains so I was unable to hang them. The team supervisor noticed and fixed them for me. Thank you again! -Hummingbird lady

This place does not seem to like having customers. I had to follow up a few times to get someone to…read morecontact me for an estimate. I finally got an appointment set up and the guy showed up 30 mins. early while I was on a call. He then left and I had to call back to see if we could set up another time. When the rep called me, he explained that they can't work with us because we have 8" gutters. Apparently, they do not have access to 8" gutters, and I was told they didn't have the equipment to install them anyway. They can only do 6" gutters. Maybe I am wrong, but I would have thought that would simply require a different size wrench if anything. Anyway, it very much seemed like they just did not want our business.

Made an appointment March 4, 2026 at 530 pm and they never showed up in spite of confirming with a…read moretext message 60 min before the appointment. No call, no apology and no explanation. It's been 5 days.

Dont expect them to show up at their scheduled appointments on time or at all. I made a quote…read moreappointment for 2pm. All communication was fine 3 hours before my appointment. Appointment time came. No one called me text me or even showed up. It was 45 minutes into my appointment time where I just messaged them to tell them their service wasnt needed. You cant make the time to communicate let alone show up.. Definitely disappointed with this company.

EXTREMELY high pressure sales promises you the world but don't follow through on those promises…read more They make you sign a contract the day they are there to guarantee the price. They promise you that after the project, they will come through your house and seal up leaks and "guarantee you'll see a 20% reduction in your utilities". When the sales guy came, they told me it would be about 10 weeks before they could get to the project. When they called to tell me when they had me scheduled for, it was 5 MONTHS out. Only when I complained and asked for my deposit back, did they find time to get in within the 10 weeks. Then today they showed up to "seal up the house". They just called to tell me that due to the age of house (the sales guy was AT THE HOUSE AND KNEW HOW OLD IT WAS WHEN HE MADE THESE PROMISES) they were only able to make a 3% reduction!! They cost A LOT more than others but I went with them ONLY because they promised to seal the house up which was basically worthless!!!! DON'T BE GULLIBLE AND GET SCREWED LIKE I DID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yes, the bathroom is nice but NOT $10,000+ nice!!!!!!!!!!!!!!!!!!!!!!!!!!

EVERYTHING! Horrific dishonest company, DO NOT USE THEM per our experience and obviously by many…read moreother customers who hopefully changed their minds! All we know is we give DANE their employee, a double Read their reviews first on here, and then make your decision please? Former customers who are glad we did not follow through on our plumbing job we needed? "Used to be" customers, Best to all!

Just had new windows and siding installed. Looks great . The…read moreinstallation crew were very pleasant and easy to work with. Very professional attitude. My house is a hundred years old so a fifteen year warranty sold me. Their estimate was right what I expected it would cost. My only complaint would be that I would of appreciated more information about charging me a credit card fee on my deposit. Although it was on the estimate, I must of missed it. It cost me an extra $355 for that mistake.

Hello. I want to say this company is FALSE! All the good reviews, LIES, FAKE & FALSE!…read more I had a tree come down on my house last July 2026, I called them and they came out to look, the guy, Trevor, said this was no problem and he'd get a quote to me within a couple days... I called them to ask about it, a week or so later, I always got the same response, "Trevor is busy, he'll call you back today" or "I'll look into it and call you back" It is now almost October, I have called every week or so, NOTHING! I was told on one of my many calls that,Trevor, is no longer an estimator and they said they'll get someone else out to look at it; another week or so later, still nothing. I called again on Friday the 18th of September, the woman said "We have to pass on this job, we don't have the equipment to do it." I asked if they could recommend another company and that witches response was "We don't recommend or refer other companies" I am beyond pissed and winter is right around the corner, my roof is still not fixed and now I need to start all over again. This company can rot in he'll! If you are looking for a roof fix, do not call Roach Home Improvement Llc. Don't make the same mistake I did. I hope you get shut down, Roach! You do not deserve even 1 star but could not add this without one

The owner Collin is very methodical with his approach to the job. It wasn't rushed and sloppy like…read moreother companies have a reputation for in doing business. He continues stopped by to review the work his employees were doing and had them return if some part of the job was not done correctly or didn't look right in appearance. I recommend he and his employees for those homes that are custom built. That is where his talent really come through.

Wow!!! Such amazing customer service. Collin is going to have a 3D scan my house and get video with…read morehis drone so he can give us an interactive quote for both our gutters and roof. I have never had this level if customer service. Very excited to use him soon.