My wife and I live in Vicksburg Michigan and have nice two story home that's around 17 years old…read more We noticed that some of our shingles had either come lose or were missing in places after a very windy storm. Instead of just getting a quote on small repairs we figured all new would be the better move. After looking through some of the different roofing companies online that serviced our area we settled on Sherriff Goslin Roofing in Kalamazoo. They were the quickest to get back with us, and after meeting there representative for a free estimate we felt pretty good about the options that they offered. We were a bit nervous that this would be a huge expense, but only had to wait a day or two to get our quote, and it was a big relief to find out it was almost half of what we just paid for our new deck. So we gave them the go-ahead. They were able to come do it in the same month we got the quote and the job went very well indeed. They were very careful to make sure that everything surrounding our home would not fall victim to the removal and replacement of the old roof. Very efficient on the time it took to do the job. They even called us and told us that they could begin the job earlier if we wanted, due to their finishing a job not far from us. So we jumped at the opportunity to have them get started that afternoon and by around 5 or 6pm the next day they the work was completely done and cleaned-up leaving us with a beautiful new roof that we absolutely love. So let me end this by saying that Sherriff Goslin Roofing of Kalamazoo is a awesome choice if you are in the market for a new roof that is good quality, done within a great time-frame in a very professional manor that for us was way more affordable than we had originally thought something like this would be. Thank you Matt for the giving us the estimate, telling us all the differences of roofing choices, and being there for us to the very end, good job!

After installation, we began experiencing water intrusion issues that were not present before. This…read morewinter did bring more severe ice dams than we have experienced in past years; however, the leakage has occurred only in specific areas of the home. In reviewing those areas, we observed visible gaps between the drip edge and the gutters. Other sections of the home, where the gutter and drip edge align properly, do not show the same issues. The gutter installation appears inconsistent, with some sections installed correctly and others not. When we reported the problem, the company recommended using a roof rake and applying salt to manage ice buildup. This was not something we had ever needed to do previously, but we followed their guidance and took those steps as instructed. We were later told that the gutters were installed "the best they could be" due to existing fascia and rafter conditions, and that wire was used in some locations instead of straps. We were never notified during the installation that these conditions existed, nor were we given the opportunity to discuss alternative solutions or address them at the time. Additionally, we did not receive a post-installation inspection or walkthrough. (Despite requesting one when we received our invoice three or four weeks later.) Had we been informed of the installation challenges or provided a final inspection, we could have addressed concerns earlier and potentially avoided additional damage. We understand our home is older and that renovation projects can uncover unexpected issues. However, clear communication and transparency are especially important in those situations. We chose this company in part because of the many positive reviews and the reputation they have built. We understand that mistakes can happen on any project. What matters most to us is how those issues are communicated and addressed. In this case, we expected the same level of integrity and accountability through challenges as is shown during successful projects. We are sharing this review to provide an honest account of our experience and to encourage clearer communication, transparency around installation challenges, and post-installation inspections for future customers. We were never notified of fascia or gutter issues when we discussed the job nor was it in the estimate or notes. We did discuss the age of the gutters at which point I asked if they should be replaced before or during install and was told no, they wouldn't affect anything. We removed the snow as instructed immediately. We applied salt. We asked up front if the gutters were moved and/or lowered during install and were told yes. And I watched them move them as I was home during the install. We're not asking for much, just accountability and honesty. And the first substantial snowfall in Portage, Michigan was November 29 when we received nine inches. Then into early December. On December 7, we noticed the first leaks and I reached out that day with photos. Nothing was inspected when someone came out after that and we were told to apply salt and rake the roof, which we did. The statement about weeks later is highly inaccurate. And the leak was immediately after, there was no "pulling down" of the gutters.

The installation of gutters was very good. The installer was very professional and efficient. He…read moreworked quickly and was meticulous in his work. So, the quality of work and lifetime guarantee are positives for White Pine. The reason for only a 3-Star review stems from what was promised in the sale. When presenting what the company was offering, the salesperson showed gutters with included leaf guards. She never indicated that these were a separate purchase, leading us to believe they were included in the purchase. After installation, we found out the leaf guards were not installed and were told they were not included in the contract. When questioned about the misrepresentation in the sales presentation, we were offered a 30% discount if we wanted the leaf guards installed - an additional cost of $1,300. Feeling that the misrepresentation by the salesperson - whether unintentional or not - should have been covered by the company and not merely discounted by them, we cannot in good conscience fully recommend White Pine Renovation.

From the owner: White Pine Renovation provides roof replacement, siding, windows, gutters, and doors for homeowners…read morein Portage, Traverse City, and surrounding Michigan communities

Made an appointment March 4, 2026 at 530 pm and they never showed up in spite of confirming with a…read moretext message 60 min before the appointment. No call, no apology and no explanation. It's been 5 days.

Dont expect them to show up at their scheduled appointments on time or at all. I made a quote…read moreappointment for 2pm. All communication was fine 3 hours before my appointment. Appointment time came. No one called me text me or even showed up. It was 45 minutes into my appointment time where I just messaged them to tell them their service wasnt needed. You cant make the time to communicate let alone show up.. Definitely disappointed with this company.

We went with R&M because they were the least expensive and shortest wait time to get our roof done…read more Unfortunately, we wish we had gone a different direction. They waited until every shingle on the entire house was torn off to tell us we needed entirely new decking...another $9,000. Obviously, we were shocked and appalled, but we had no choice at that point. Not one single roofing company would have come out to take over. After the job was complete, there were roofing nails EVERYWHERE! We had to borrow a magnet and go over the property multiple times so our 4 year old didn't get a nail through the foot. Then, when rain or snow came, we had leaks around our chimney and bathroom vents...we still do because the owner is MIA and we are stuck trying to figure out how to resolve a problem they created. Don't be fooled by low prices or quick service to get things done. More than likely you are being duped into signing a contract that is not going to be honored.

We contacted R&M for a quote and not only was he the first to reply, he was the first to quote. And…read morewe were surprised to find he was the lowest. Sometimes it's recommended to not go with the lowest bid, but we were very glad we did. He didn't hesitate to tell us up front that we might need new decking and what that cost would be. He not vented only along the ridge but nearer the gutters as well. He even replaced some bathroom vents which really improved the overall look. Because they replaced the decking the drip edge didn't function properly. When it was discovered they came out the same day and put a larger drip edge to fix at no additional cost. We give him a 5 of 5 stars!

Ron's Roofing uses local craftsmen and top quality materials. They have a local office so you can…read moreactually work with them in person. They reroofed our home after the hail storm and it is beautiful! The crew was very courteous and responsive to our questions and requests.

We had an entirely new roof installed by Ron's Roofing about 18 months ago…read more The crew was very professional and courteous at every point of encounter. On 2/28/24 or area was the recipient of severe storms with embedded heavy hail and high winds. Just east of us a tornado touched down in mostly open farmland and did extensive damage. The roof Ron's Roofing installed on our home went through the storm unscathed according to the inspector who was here today. Neighbors who had roofs installed after ours have to have new roofs installed subsequent to this storm. We would recommend Ron's Roofing to anyone who asks for a recommendation.

This place does not seem to like having customers. I had to follow up a few times to get someone to…read morecontact me for an estimate. I finally got an appointment set up and the guy showed up 30 mins. early while I was on a call. He then left and I had to call back to see if we could set up another time. When the rep called me, he explained that they can't work with us because we have 8" gutters. Apparently, they do not have access to 8" gutters, and I was told they didn't have the equipment to install them anyway. They can only do 6" gutters. Maybe I am wrong, but I would have thought that would simply require a different size wrench if anything. Anyway, it very much seemed like they just did not want our business.

Very professional work. On time even finished early . Would highly recommend. Price was reasonable…read more Gutters were in bad shape and now work perfectly.

From the first meeting with Shawn Bell to the complete installation of my new roof my experience…read morewith your company was great. Shawn was knowledgeable and personable. He surely is a great asset to your company. The crew who did the job were great. It was done in a timely manner and they cleaned up every little bit of debris as they worked and at the end of the day. The finished job looks great. I would definitely recommend your company to everyone. Thank you to Shawn for walking me through this process with always a smile and encouraging words. it was greatly appreciated. Marie Janssen

I'm normally not one to review things, but I wanted to give a heartfelt shout out to West Michigan…read moreRoofing and Bob Ackerman in specific. No one ever wants to hear that you need a new roof, especially when you just purchased the house and the inspector did not inspect the roof properly. You can imagine my excitement when I thought there was just a small hole on my roof only to find out there was a lot of things wrong. Not only did Bob come out and inspect my roof, he gave me a full report on what was wrong and how he and his team intended on fixing it. This gave me confidence that I wasn't being "sold" something I didn't need. Fast forward to the consultation on what to order. Not once did I ever feel pressured into buying something I didn't need, and in fact, Bob worked with me on pricing as well as financing. There were plenty of options available and at the end of the day, I found myself feeling good about putting a new roof on my house. Pricing was comparable to what I shopped around and the fact that he worked with me on a few things, really helped solidify my choice with West Michigan Roofing. The time it took for the roofers to finish the job was 1 day. Yes, you read that right... 1 day. And the roof looks fantastic! I was so impressed that I actually had his team put on new gutters and a window treatment around the outside of my windows. Thanks Bob and West Michigan Roofing, you really made my house look amazing and I'm very pleased with the workmanship. Eric Hines