I've been going here for 3 years now. The optometrists are top notch, and the care is excellent. I…read morehaven't done anything there other than general exams and purchasing glasses and contacts though. During my exam they did catch something from a surgery I had years ago and gave me a referral to a specialist. It was something someone else should have caught in the last 20 years... so that's great on these folks. I would definitely recommend.

Dr. Dodge himself is an excellent care provider and makes the exam process a breeze. However the…read morestaff that handles glasses and contacts unfortunately take away from the entire experience. First example, they were unable to acquire a certain brand of contacts however I was charged for them and it took me months of calling to get my refund. Each time I called they said "it's coming" and the last call I guess someone who knows how to process refunds did it right then and there. This took maybe 2.5 months. Second example, I had to keep going back to get my glasses fixed since I literally can't see out of them. They would either send it back to the technicians or try to fix them in the office and basically just said "keep wearing them". The back and forth, shipping of the glasses, the delay in the glasses arriving themselves took over a year. So I finally told them these aren't working out a year had passed and I was SOL. Dr. dodge even mentioned to them to let me have a new pair but I was denied. I asked to speak to the office manager and told her that Dr Dodge was okay with it and she never called me back. I've been seeing Dr. Dodge for 15 years and only since they moved to the new office it's been painful dealing with the office staff. I would highly recommend him for care however if you can get your glasses or contacts online just go that route.

Dr. Gomez is extremely knowledgeable, did the most extensive exam , i visit them every two years…read moreor so to upgrade my vision. Highly recommend!!!

The customer service was awful. One employee in particular--the slim Hispanic man with a goatee was…read moreespecially unprofessional and unhelpful. He was dismissive, unfriendly, and made what should have been a simple interaction frustrating. Take your business elsewhere.

I've been a patient of Dr. Sloan's for a few years now. My family and I have spent several pretty…read morepennies buying multiple pairs of glasses from the practice ($1,754 beyond insurance just for myself since 2024). I've always had good insurance and have made the most of it, but I find myself without insurance for the first time in ages, and let me tell you -- the main front office lady turned a warm conversation into a cold, belittling, and smug interaction so quickly that I am taking my cash business elsewhere and will refrain from recommending them, as I have for years to my extensive network. This is not a knock on the quality of Dr. Sloan's care but a critique of his front office. Here's the play-by-play: I called to inquire about an appointment for myself. I needed to see if they accepted Medi-Cal and, if not, how much the cash price would be. I am prioritizing continuation of care, as I have suffered from retinal detachments in the past and my eyes require added expertise. At first, I was speaking with someone who was very kind and understanding. She quoted a cash price in the ballpark of $125. That was doable for me, so I proceeded to schedule an appointment. Then she ran my Medi-Cal number to see if there were any benefits, because I cannot afford new frames and wanted to replace the lenses in my existing frames. Fine. All of a sudden, the call dropped. So I called back, and the lead front desk woman answered the phone. I asked to be reconnected with her colleague who was helping me, but she said they were all with other customers. I explained that I was the one one of them was on the line with, and she asked what it was regarding. I let her know that they were running my Medi-Cal number. She asked about different Medi-Cal plans, and I let her know that I am on straight Medi-Cal, to which she promptly and snidely replied, "We don't accept straight Medi-Cal." So I said that's fine, I can pay cash. Then she raised the price to $175, and added that it would be another $39 if I add retinal scans, and if I want contact lenses, that's another charge and another appointment all together. I hadn't even asked about contacts. . . Now, I can't prove that she hung her colleague's phone up on me while we were talking, but now I start to suspect it. Look - I expected to pay cash. What immediately turned me off was not even the convenient cash price increase -- it was her attitude: haughty, condescending, brusque, and entitled. (She is also usually very pushy about selling new frames. Not anything I was originally annoyed by, but something my husband hates about going there.) On top of treating me as an unwanted and unwelcome patient, she belittled her colleague as "new" and said that's why I was given incorrect information. Absolutely no decorum or emotional intelligence. She just threw the woman under the bus. The correct move would have been to say that there was a new price sheet, or something to that effect -- NOT to undermine her colleague. I know that we've ALL experienced front desks with subpar customer service, but her immediate dismissiveness toward a good-paying patient who has brought an entire family and other good clients to their practice is beyond the pale. For the record, I have Medi-Cal because I am recovering from cancer. I didn't mention that on the phone, because no citizen owes anyone an explanation for their coverage -- we all pay into Medi-Cal. There are widespread layoffs occurring throughout Los Angeles. They ARE going to experience an increase in cash customers. I will not be made to feel less-than for not having insurance in this moment, and I don't want anyone in need of good care to be treated with such prejudice. I think retraining is needed -- learning to have respect not only for her colleagues but for her fellow citizens. Not to mention compassion. Compassion in healthcare seems appropriate. We will be taking our business and recommendations elsewhere.

What an absolutely amazing staff of human beings…read more From the moment I first called to inquire as to what insurance they accepted, to setting appointments and picking up frames, the folks here at Sloan Optometry (including the hilarious optometrist himself) made me feel welcomed. It had been years since I had an eye exam, so I had that weird feeling of being out of the loop with any of the terms or options. Tammy and all the ladies in the office really did a fantastic job of not only educating me, but making me feel like everything was going to be ok. It's the type of place that you actually look forward to, because you always have a good time. I see why they are so highly rated, and I will definitely recommend to friends and family.

I've been a patient of Dr. Stacey Sumner's for years and she's honestly the best. She takes her…read moretime with you, actually listens, and never makes you feel rushed. My contact lens exams have always been dead on -- she just gets it right, every single time. There's a level of trust I have with her that I haven't found with other doctors, and I feel completely comfortable in her care. If you need an optometrist, do yourself a favor and go to Dr. Stacey Sumner at Professional Vision Care Associates.

My husband and I have been getting our glasses here for the past 4 years or so. They have a great…read moreselection. Excellent customer service. Especially Caroline !! She is the best. She has great taste and is very patient ! My husband of course can pick his glasses within 15 minutes.... I on the other hand .. take much much longer. Caroline does not give up until you are completely satisfied. 10/10!

Amazing customer service and fast process staff are well knowledgeable of ever made surgery very…read moresmooth Dr Berg is Amazing he was explaining every step by step surgery procedure I recommend this facility

I cannot say enough about the kindness I experienced from this office. From the moment I called to…read moreset a lasik consultation, I was treated with warmth. My consultation went very well, with Dr. Berg explaining the procedure in detail, and all the office staff guided me through each step of the way. The morning of my surgery, Dr. Berg couldn't have been kinder or more thorough - he talked to me all throughout the surgery, soothing any nerves I had. It was so easy!! That very same day, only a few hours later, I cried, as I experienced seeing with my own two eyes for the first time. My entire world is more beautiful now. I am beyond grateful and blessed to have found Dr. Berg and cannot recommend him enough. The entire office is a 10/10 with their kindness and care. Thank you so much for this life changing experience - I am so happy!!!!! You will not go wrong with Dr. Berg!

Just finished my eye exam at Woodley Optometry in Encino, and it was easily one of the best…read moreexperiences I've had in years. The staff was welcoming and professional from the moment I walked in. The doctors were extremely knowledgeable and took the time to explain everything clearly, which made me feel confident about my eye health and vision care. After the exam, picking out new glasses was quick and easy, with a great selection of frames to choose from. If you're looking for a thorough eye exam, quality eyewear, and a friendly optometry team in the Encino area, I highly recommend Woodley Optometry.

There is much to commend about the woodly optometrist, from its cleanliness to the staff. Dr…read more Amadian's attention to detail and ability to answer all my questions are exceptional. The showcase of eyewear is also remarkable. I am delighted with my decision to choose this office and Dr. Amadian as my and my family's optometrist. One of the few offices I eagerly anticipate visiting.

While the doctor is great at explaining things to patients and the front staff are generally nice,…read moreplease be prepared to wait at least two hours to see the doctor. The appointments are booked through a Call Center and they are ALWAYS overbooking the appointments. My mom had an appointment to see the Ophthalmologist at 10:45am, but we didn't see her until 1pm. There was only one doctor there with so many patients waiting to be seen. It definitely feels like a broken system for both the healthcare provider and the patients. So if you have to come here, just make sure you clear your schedule and bring something to entertain yourself... and just be mentally prepared to wait.

I had an extremely disappointing experience with Dr. Ghazaryan…read more I scheduled an optometry appointment, arranged my day around it, and left my 88-year-old mother alone so I could attend. Only upon checking in was I informed of a prescription fee that had never been disclosed when the appointment was scheduled. Had I been informed of this fee when the appointment was scheduled, I could have planned accordingly. I explained that I was not refusing to pay the fee. Since I had already taken the time to come to the appointment, I respectfully asked whether the exam could proceed and would pay the prescription will pick up during my ophthalmologist appointment in a few weeks. The front desk initially indicated this might be possible. After completing the vision testing, the assistant informed me that she needed to speak with the doctor. Dr. Ghazaryan then entered the room without introducing herself or greeting me and immediately focused on the payment issue. Rather than listening to my concern regarding the lack of fee disclosure and the inconvenience it caused, her demeanor became increasingly confrontational. The disbelief I felt at the doctor's reaction is difficult to overstate. I was not refusing to pay the fee; I was simply explaining the circumstances and asking for consideration after being surprised with an undisclosed charge. To be met with such visible irritation, an elevated tone, and a refusal to continue the visit was disappointing to witness from a physician entrusted with patient care. When I attempted to explain my situation, I felt interrupted, dismissed, and rushed. Dr. Ghazaryan stated that she had other patients waiting and ultimately refused to continue the appointment. The interaction escalated unnecessarily, and I found her tone and conduct unprofessional. She then left the room in a manner that drew attention from others nearby, which was both embarrassing and upsetting. My concern is not the $50 fee itself. Medical offices have every right to charge fees and enforce their policies. My concern is that patients should be informed of those fees before they arrive for an appointment. Unexpected charges presented at check-in leave patients with no opportunity to plan financially or make an informed decision beforehand. Following the incident, I contacted the patient service call center to report my concerns because I believe both the lack of transparency regarding fees and the manner in which I was treated warrant review. Patients deserve clear communication, advance disclosure of charges, professionalism, and respect. Unfortunately, that was not my experience during this visit. What should have been a routine eye appointment became an unnecessarily stressful and confrontational encounter that left me feeling that my time, circumstances, and concerns as a patient were given little consideration.

Dr Rad is the most excellent Optometrist l've ever visited! I specifically drive to go see her from…read moreBeverly Hills because her level of care is far superior than other optometrists l've seen. She's friendly, nice, experienced, and explains everything so easily and effortlessly. This is the level of care I wish all doctors provided. The office staff is also very friendly and eager to help. I told my wife about this doctor and even as picky as my wife is, she also is a patient of Dr. Rad as well!

Dr Rad is the most excellent Optometrist I've ever visited! I specifically drive to go see her from…read moreBeverly Hills because her level of care is far superior than other optometrists I've seen. She's friendly, nice, experienced, and explains everything so easily and effortlessly. This is the level of care I wish all doctors provided. The office staff is also very friendly and eager to help. I told my wife about this doctor and even as picky as my wife is, she also is a patient of Dr. Rad as well!

Fantastic service and a wonderful selection. Especially great if you need same day service!!!…read more Pilar is amazing! Not only did she patiently answer all my questions over the phone, she was even kinder in person. Gave me just the right amount of help and honestly turned a stressful situation into something joyful! Kudos to Pilar and her associate. I highly recommend. More helpful info: there is plenty of parking, great lighting set up to see what your frames and lenses would look like indoor and outdoors. Helpful and knowledgeable caring staff. Same day rush if you order before 2!!! They also let you use your old frames if you just need to update. Tons of designer choices with multi frame, color and designer brand name options. Very reasonably priced for the service they provide. Will be going back in the future and sending friends their way. Thank you!!!

I got the best eye exam I've ever had for $99 which was less than Target and Costco. They had a…read morewide selection of frames at affordable prices. I highly recommend them.

I would like to highly recommend Dr. Lee and his co‑worker Dr. Mania. They went above and beyond in…read moretheir patient care and customer relations. Their professionalism, expertise, and confidence made this experience truly exceptional. This was one of the best decisions I have ever made. As someone who is deaf and was becoming almost blind, this surgery was a necessity -- and Dr. Lee handled everything with absolute precision. In the operating room, he knew exactly what to do, and the procedure was completely painless. The operating room and office are extremely clean, organized, and professional. I am deeply grateful to Dr. Lee and his entire team for their outstanding care. Thank you, Dr. Lee.

My wife, myself and my sister in-law all recently had RLE surgery with Dr. Lee and we are all…read morecompletely satisfied with our outcomes. Dr. Lee and his entire staff are all top notch professionals. We visited both his Van Nuys and Pasadena locations and they are both beautiful, clean places. I especially loved the Pasadena location because of its outdoor putting green. It's a great way to take away any stress that you may have before your procedure. I would highly recommend Dr. Lee and his entire staff. 5-Stars!!!! *****