I would give Joel and Grounded Repair an A+++++. I don't believe there is anything he can't fix…read more I had him repair the following items here at my house; 1) my stove (the broken part is no longer made - he had to solder and repair the old part. 2) my dryer - broken belt 3)repaired my broken over-the-range microwave 4)replaced my over the counter lighting in the kitchen 5) replaced 2 broken smoke detectors. Grounded Repair is now my go-to company. Joel is very prompt, professional and knowledgeable.

I was very impressed with Joel. His service cost was vey reasonable and he diagnosed the problem…read morewith my fridge. I was worried it was the condenser - turned out to be a fan. Price was very reasonable and I'm glad I did not have to replace my 10 year old fridge.

the best Home Depot there is . PATTI is the most wonderful lady I've ever met. She always remembers…read moremy sweet son Levi.

Apparently I HAVE to pick a rating, a one star is NOT my choice, Zero or less!…read moreThrough my company, A to Z Contractors LLC I have worked with the Home Depot for many years and have generally felt good about the service I've received. That is until my last kitchen cabinet order. When ordering $14,000+ of cabinets, the sales person mentioned that I would receive a discount on the counter if I ordered the top with the cabinets. That, as it turned out, was a very BIG MISTAKE! After receiving the cabinets two were damaged. After a few delays, I received the replacement cabinets, installed them and contacted the counter fabrication company referred by the Home Depot. It took almost 4 weeks to get them to measure the counter tops. The fabrication was to take 4-5 weeks. Here we are three months later and still no counter top. (Actually 14 weeks plus the 4 week measurement delay!) After about 8 weeks, I contacted my sales representative and she assured me that she would contact the installer and someone would contact me. NO CONTACT WITH ME OR MY COMPANY WAS MADE. Through numerous times that I was in the store, the sales associate assured me every time that she was in contact with the store manager who had contacted the regional manager and was in contact with the fabricator. Still no contact or communication from the fabricator or explanation from the Home Depot. Although the sales person has been sympathetic and has appeared to continue contacting the counter fabricator, I'm not sure what was done as resolution. Today I met with another sales associate and was going to cancel the top WHICH BECAUSE OF MY DISCOUNT, THAT WAS PASSED ON TO MY CUSTOMER I will now lose money by making up the difference in discounted cost as well as the increase in square foot costs. The salesman referred me to the store manager. Speaking with the store manager, who wanted NO PART OF MY "ATTITUDE" and was going to walk away from me as I went through the details of my fiasco, I was told that he was never informed about the delays or the details of this months long fiasco. Furthermore he informed me that no one had contacted anyone in authority (I.E. a regional manager) to resolve this problem. WHAT!!!!!!!!! Who's lying about the people contacted, the sales person or the manager? I'm not sure who to believe. Now I've lost future work with the customer who has cancelled ALL FUTURE AND RELATED PROJECTS which were originally scheduled in succession with the kitchen. I've lost money in replacement of the top which was ordered as a package, not to mention the referrals for future work which will not happen as well as my reputation as an on time and top quality construction company. Currently I am waiting on that store manager to contact me with some sort of resolution which he now says will be Sunday. We'll see if anyone contacts me. My advice is to NEVER ALLOW THE HOME DEPOT TO TALK YOU INTO A MULTIPLE ORDER OF COUNTER TOP AND CABINETS. ALWAYS FOLLOW THROUGH WITH SPEAKING TO SOMEONE OF AUTHORITY NOT JUST A SALES PERSON AND PUSH FOR RESPONSE. I give this experience at the Chardon Home Depot a ZERO star rating and the manager with the attitude who couldn't take my "attitude" even less. Steve/A to Z Contractors LLC

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

Horrible service , I had this company supposedly fix a dryer, didn't even have tools I had to…read moresupply them as a consumer that is not my responsibility, the back of my dryer was damaged, yes I said the F word but I guess that's ok to not show up for apt made by manufacturer THREE YEARS LATER, I was accused of using fake name and number , no. Apt was set up by MAYTAG employee under the warranty , this company is so unprofessional I wouldn't even give one star , it's the only way to write a review . Again horrible customer service would not recommend to anyone for any job had I known this is who Maytag scheduled with I would have said no immediately. Find someone reputable, because Fred's appliance isn't it !!!!!!

we were given a time frame of 8-4. I called at 7:30 am to inquire a more specific time. I was…read moretold 12-3 and technician would call with a more precise time. The technician did NOT call. I guess he came but We didn't even hear him knock on our door. ( third malfunctioning microwave in 8 weeks and it's my birthday ). I was upset when I called Fred's Appliance. The lady on the phone told me that I was rude and refused to schedule another service Call. I guess driving 40 miles each way and buying three malfunctioning microwaves then missing a service call should not make a person frustrated.

Sheely's IN AURORA is fantastic. We have been looking for a couch that is in stock for a long…read moretime. The service we received was fantastic and the showroom is beautiful. We left there this afternoon excited for the purchase we made. I would never hesitate to go back to THIS Sheely's location again. Jeannie was our Customer Service Rep. and I will forward her name onto anyone looking for Furniture. She made the experience so much easier. Very knowledgeable and professional. Thank you for everything! We will be back.

I can't say enough about the price and selection of quality furniture at Sheely's. There is a wide…read morevariety of well made pieces and my salesman Brian was the best. He let us roam and was not following us around like in some stores. Somehow he was always there though to give us stock information and suggest similar pieces. He was very pleasant and knowledgable and followed up on my delivery. I furnished an entire condo from Brian and I would do it again in a heartbeat! He's great and no Im not related to him!!

this is really Richard's Appliance.... great deals on appliances & super friendly/helpful service…read more New mattresses too. Tony is the guy at this location,. He helped me pick out everything I needed & gave me a great deal! Highly recommend. They do repair too....

Glad I was referred by a friend! Mark is very professional, he called to confirm appointment…read more Quickly and efficiently fixed the problem with my washer, his fees are very exceptional! He is a very friendly person, while he was testing the washer, we were conversing about something other than appliances! I highly recommend without reservation this very professional and friendly gentleman.

Was quick coming out to my house for oven. Replaced igniter & oven now works fine. Better than…read morebuying a new stove.

Great service and helped diagnose the issue quickly. I would definitely recommend them to others…read morewho are in need.

2/11/2026 - I originally called for service of my dryer on and then my oven fizzled out that…read moreevening. I called back the next day and added oven repairs to my appointment. Dryer repair was a quick, same day fix. Parts were ordered for my oven and repairs were schedule and completed based on parts delivery. Very happy to have both appliances back in working order!