The HomeWorks Repair Service has changed my mind about service. They were responsive in both…read moretimeliness and professionalism to my inquiry. Prior to the service call I was asked detailed questions about the repair in order to plan for any parts that may be needed. I was asked for a convenient time for me for the repair! Jamal kept me informed of the status of arrival which is most appreciated. Jamal, after repairing the dryer, ran it as well as the washer to assure everything was working properly. My opinion of service has changed since working with The HomeWorks Repair Service. They made me feel valued and respected. The entire process was as delightful as it could have been. I am comforted knowing that I now have a person to call for appliance repair who I can trust and look forward to working with! The HomeWorks Repair Service is highly recommended.

My 8 year old freezer had died last summer…read more I had gone back and forth about replacing or fixing it. With spring approaching and no desirable new ones in my price range, I had called Homeworks after viewing these reviews. They are spot-on: the service, the professionalism, and courtesy are unmatched. I needed three parts installed but the return visit was quick and the price was more than reasonable. You can't go wrong.

I called about my Whirlpool front loading dryer which stopped drying with various symptoms. I…read moretalked to Nate who listened patiently to my description of my situation and shared some initial thoughts as to the cause of the issue. Already a good customer service experience so far and this was before the actual visit! Thankfully Nate was available to come by the same day and identified a related issue causing the problem. I appreciated his willingness to troubleshoot, help me resolve the issue, and also take care of a few adjacent matters along the way to ensure my dryer could perform as well as possible. I will definitely call again for my appliance repair needs!

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My dryer was making a screamin noise for months and then finally stopped working. The lady I spoke…read moreto on the phone was pleasant and made it easy to schedule. Vlad came same day and diagnosed the problem. Ordered parts and they came within a couple days and he promptly returned and fixed my issue. He was thorough and communicated about the repair and the costs. Dryer was looked at and fixed within the same week, 10/10 recommend and will call him again If needed

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

I had used Ace Appliance for years under the previous owner, Scott, and always had positive…read moreexperiences. If he felt an appliance wasn't worth repairing, he would tell you honestly and often wouldn't even charge for the visit. That level of integrity is why I trusted the company. Unfortunately, my recent experience under the new ownership was the exact opposite. I called Ace to repair a GE dryer. During the initial visit, I was told the dryer likely needed a motor and bearings. Because the motor was potentially covered under GE's warranty, I had GE inspect the machine before authorizing further work. GE's technician advised that the dryer was likely not worth repairing due to the extent of the issues. After discussing this with Ace, I was assured the dryer could likely be repaired for approximately $335. I authorized the work. The repair was completed on a Friday. Within hours of the technician leaving, the dryer began making extremely loud banging noises during operation. Upon inspection, it appeared the drum had not been properly secured during reassembly. Multiple screws were either loose or missing, and the dryer was no longer usable. I immediately contacted the company, provided photographs and video of the problem, and asked if someone could return promptly to correct the issue. My request was declined, and I was told the company would address it during normal business hours. At that point, the dryer had gone from needing a repair to being completely unusable. Because my wife works in healthcare and relies on daily uniforms, waiting indefinitely was not a practical option. What disappointed me most was not that a repair problem occurred--mistakes happen in every business. It was the lack of urgency, accountability, and communication after the repair failed. I also reached out to management and never received a response. I've owned multiple homes over the years and have dealt with many contractors, service companies, and appliance technicians. This was one of the most frustrating service experiences I've encountered. Based on my experience, I would strongly encourage consumers to do their research and obtain multiple opinions before authorizing appliance repairs

Outstanding service and very prompt. Scott was concerned to do the right thing for the customer.read more

Very nice man, very good pricing. He is always quick to respond, he does very good work. He had…read morefixed our washer years ago, still works. He just fixed our dryer last week and set up the dryer vent for us. Seems to know something about everything. Very kind and professional man.

Selby knows all makes and models. He responds quickly, diagnoses the problem and repairs the item…read morequickly. He repaired my dishwasher which now works better than ever and most recently repaired my front loader dryer. I highly recommend Selby's Appliance for a hassle free repair at a reasonable price.

Jim is outstanding... Very professional and knowledgeable in all aspects of repairs on major…read moreappliances... Very prompt , courteous and professional ... Really tries to make sure his customers are satisfied and his work is always excellent... I would highly recommend Phoenix Appliance Repair... We have used his services for washers, dryers, high end stoves and other appliances and his work is always excellent and reasonably priced....

My ice in my icemaker was clumping up and dripping water. I called this guy. Jim. The owner of this…read moreoutfit. He was at my house in two hours. He says the warm air from your main compartment is leaking into the ice maker, thus melting the ice. The ice then clumps togather. He says he needs to seal the chamber. Well, he did not have enough sealant. He shows up next day with the appropriate sealant. Finishes the job. Chages me $100+. Well, the problem did not get fixed. Since then, I have called him a half a dozen time and left half a dozen texts. He answered once asking for the model #. That was 3 weeks ago. He is now incommunicado. I am without any ice now for three weeks. IF you just want to throw away some money call him. Otherwise find some reputable company. His flyer says he is BBB member. I am going to notify them. This guy does not even look like a repair man.

Scott was able to come out the next day and fix my dryer. He gave me an idea of what was wrong…read morewith it and gave me a quote. The cost of repair was also reasonable.

Just totally amazing how affordable it was to have my washing machine repaired yesterday and my…read moredryer repair six months ago from Scott, I ask three friends who were they recommend for appliance repair and everybody said Scott from Ace washer totally amazing,,,