This is the second time we've used Thompson. We used them at the last house and used them again…read morerecently. Both times they replaced the main box. This time however there was more work involved. Switches, extra outlets, etc. Their prices seem reasonable and they have excellent customer service. I would definitely use them again.

After another area electrician dropped the ball on some electrical work that was supposed to be…read moredone prior to our move-in, our lovely realtor swooped in to suggest we get a quote from Thompson Electric instead as a trusted area company. Thompson provided us a quote that seemed reasonable given the extent of work - primarily replacement of the electrical panel - and I was able to schedule a time with them for the job to be done. They must be in demand because it was about 3 weeks out! On the scheduled day, the electrician promptly arrived early in the morning and set-up shop in our garage to complete the work. He kept me updated about when the electric would be shut off, when it was back on, checked all of the rooms to be sure he could notate which switches went to which areas of the house, and then explained the new panel configuration when the job was done. He was out there working for most of the day and even put up some painted board around the panel to hide that the drywall out there had to be cut for the work to be done. I was expecting we'd have to patch that up ourselves and now it looks quite nice!

Dude never returned the phone call. Kind of not what I am…read morelooking for when my water won't shut off. But what the heck do I know.

Exceptional service and workmanship. Friendly and accommodating to the customer. Great experience…read morehaving Dave work for us for the full 1 hour.

We talked to Angel who was excellent. She recognized our needs without detail explanations. We…read morecalled because we saw a service technician next door to our new, five year old townhouse. Greg is coming over when he finishes next door. Spiffy service, immediately after calling. Thanks, Angel and Jennings!

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful

I called them to get a quote and they were fast and friendly so I agreed to hire them. I first…read morewanted the minimal repair until I had cash for the bigger repair as I did not want to finance. Needless to say the subsequent follow up emails and link to confirm appointment which I did , were all making me believe that the job was secured and I would be seeing them today. Time came for the tech to show up and nothing, not even a phone call. I called them 5 times and it went to voicemail or I was hung up on. Finally afterward I get a call saying the technician got sent out on an emergency but that they had no idea? How do you not know where your technicians are at? Very unprofessional and DO NOT recommend.

For 2800$ they installed a new panel in my basement and outdoor wires!read more

This company tore up our gravel driveway when one of their contractors backed a truck and trailer…read morewith a heavy front end loader up on our property without permission. They also left huge ruts in our farm field. They had NO BUSINESS being on our property as Didado was working half a mile from our property. I made numerous calls about this and got no resolution. So shameful that Didado thinks it is their right to be on private property just because they are working in the area. We are still waiting for the load of gravel we were promised to replace what was drug down the road by the contractor. It had just rained a lot and the contractor had mud caked all over the tires after backing into our farm field and most of our gravel is gone now.

I had kind of an electrical emergency.. Didado Electric came out... gave me a quote.. showed up a…read moretad bit late (due to an emergency on a big job), but stayed in contact with me... and I will use them to redo my house when I rewire the upstairs...

I requested work done on a very small project, replacing the lighting fixture over the kitchen…read moresink, and I was very pleased with the process- their quote, scheduling, and the electrician who performed work. I was called promptly and notified there would be a slight delay in his arrival, no problem. Gentleman electrician was friendly, polite, and replaced the lighting fixture with the one I purchased quickly and with no issue. Most definitely recommend them!

Love this company very professional & nice the guys did a great job Dan is very knowledgeable and…read morefriendly

Matthew from Gentry Electric was a pleasure to work with. He's honest and very fair. A problem…read moreexisted with the service line and he was able to replace it in a timely fashion. He did great work and cleaned up afterwards. I definitely would recommend him for your electrical needs.

From the owner: Gentry Electric LLC is very proud to be serving Northeastern Ohio since 2023. “ Here to protect…read moreand help you”. Residential, Commercial and Industrial based company. I take great pride in being well informed in the industry and it’s products. Lighting, Security and Smart Automation are additional features I do provide.