The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

Joey from My Appliance Guy was just out to look at our GE Profile Oven Issue. He diagnosed the…read moreissue and had the replacement ignitor switch in his van. Very responsive (they are busy now, before Thanksgiving), great communication, reasonable, plus a 90 day warranty. We were very pleased that we didnt need to replace our oven/stove! Working great too!

Horrible service , I had this company supposedly fix a dryer, didn't even have tools I had to…read moresupply them as a consumer that is not my responsibility, the back of my dryer was damaged, yes I said the F word but I guess that's ok to not show up for apt made by manufacturer THREE YEARS LATER, I was accused of using fake name and number , no. Apt was set up by MAYTAG employee under the warranty , this company is so unprofessional I wouldn't even give one star , it's the only way to write a review . Again horrible customer service would not recommend to anyone for any job had I known this is who Maytag scheduled with I would have said no immediately. Find someone reputable, because Fred's appliance isn't it !!!!!!

we were given a time frame of 8-4. I called at 7:30 am to inquire a more specific time. I was…read moretold 12-3 and technician would call with a more precise time. The technician did NOT call. I guess he came but We didn't even hear him knock on our door. ( third malfunctioning microwave in 8 weeks and it's my birthday ). I was upset when I called Fred's Appliance. The lady on the phone told me that I was rude and refused to schedule another service Call. I guess driving 40 miles each way and buying three malfunctioning microwaves then missing a service call should not make a person frustrated.

Would give them a zero if it were possible on here!!!…read more Hugh - the dude with attitude! Didn't check anything. Told me it was the computer board in it that needed replaced - because display with temperature settings wouldn't work. Spent $500 to replace computer board. Display still doesn't work!!!

I had a repair man come to my house 3 times. initially he said he would order parts and also…read morementioned it would be difficult to move my washing machine. when they came back, the worker said he had a hernia and could not lift anything. why was he sent to my house? so before he left, he said to try to run it again and if it didn't work, call the office. he didn't do anything .. it would have flooded my kitchen AGAIN. then, they came back to actually fix it. he fixed it, now the washing machine is in the middle of my kitchen, not hooked up. my fiancé is paralyzed in a wheelchair. I'm appaled at the way everything was handled.

The Haney Appliance Repair Team was extremely knowledgeable, professional, reasonably priced, and…read morepunctual. James took my call about our Bosch dishwasher, and Nate was here to repair it in a couple of days. Nate knew immediately what was wrong, ordered the part, and both returned a few days later to install the replacement part. We would definitely use them for appliance repair and highly recommend them. They are nice, trustworthy, honest, and fair! Best of all....they knew exactly how to repair our dishwasher!

We highly recommend this company. These two young men came out the next day advised us on our…read morerefrigerator repair options. They were excellent!! Taking over their grandfather's business! Great work ethic!

My washer flooded my laundry room & part of my kitchen on Labor Day. My friend recommended Toby, so…read moreI called & left a message. My call was returned first thing the next morning & Toby was at my house in a few hours. He did a thorough check of everything & we ran a wash cycle, but, typical of how things go for me, not one drop of water leaked. Although nothing was diagnosed, he was thorough, professional & very kind. He explained everything he was looking for & what possible things could have accounted for the leak. His service call is guaranteed for 30 days, so if the problem happens again, he said to call & he would be right out. If I ever need an appliance serviced in the future, Toby will be who I call.

Glad I was referred by a friend! Mark is very professional, he called to confirm appointment…read more Quickly and efficiently fixed the problem with my washer, his fees are very exceptional! He is a very friendly person, while he was testing the washer, we were conversing about something other than appliances! I highly recommend without reservation this very professional and friendly gentleman.

Was quick coming out to my house for oven. Replaced igniter & oven now works fine. Better than…read morebuying a new stove.

We've used Danill twice in North Ridgeville. He is very prompt getting back to you and will be at…read moreyour home in one or two days. He's very knowledgeable, professional, polite and courteous. Most importantly, he's honest!! We strongly recommend Danill.

Thursday evening the dryer quit. I called several people on Friday. On Saturday Daniil arrived on…read moretime and proceeded to take the dryer apart, revealing the problem to be a broken heating coil. He replaced this, checked out everything else on the dryer, cleaned up the vent, put it all back together and cleaned up. All in less than an hour. One of our best service experiences. Charge was not unreasonable for time and parts. Recommended!

Great service and helped diagnose the issue quickly. I would definitely recommend them to others…read morewho are in need.

2/11/2026 - I originally called for service of my dryer on and then my oven fizzled out that…read moreevening. I called back the next day and added oven repairs to my appointment. Dryer repair was a quick, same day fix. Parts were ordered for my oven and repairs were schedule and completed based on parts delivery. Very happy to have both appliances back in working order!

While Joe is very nice and does a good job on repairs, his support staff is terrible. If you want…read moregood customer service, do not use Armao's. The person who answers his phones is unhelpful, rude, does not provide answers to basic questions, and does not give promised callbacks. Highly disappointed in their consumer relations--we have been without an oven for 5 weeks (during the holiday season) and during that time received no communication about what the hold-up was in ordering a replacement part, despite us proactively calling them for updates numerous times. We received curt and rude answers from the receptionist "it must be the manufacturers fault". Supremely unhelpful. Regardless of the quality of work that does get completed (which it hasn't yet for us), we will not be using them in the future due to the very poor customer service!

From the owner: Armao's Appliance Service was started in 1980 by present owner Joe Armao. In 2003, Joe purchased…read moreAffordable Maytag in Mentor, OH. Armao's Appliance Service offers affordable appliance service along with a wide selection of replacement parts for major brands and models. Lake County Appliance Parts merged with Armao's Appliance Service. We are known for our knowledgeable and friendly service.

Great guy. Came right out as he had the time. Instead of fixing my washing machine (with many…read moreerror codes), he suggested it would be about the same price as buying a new washer. Which I did. He saved me a lot of money.

John is knowledgeable & has helped us with several different appliances. He's first on our list to…read morecall when anything needs service in our home.