I had the blower on my furnace not operating. Dave S. came…read moreright away. He determined the issue. He went and got the part (a failed control module) Installed it. Checked for any other issues. Replaced the disposable filter. Friendly and efficient

Dave is without question, the most knowledgeable, helpful and friendly HVAC contractor I know. He…read morehas spent so much time trying to help me even on the phone. Truly a skilled and caring tradesman committed to getting it right the FIRST time. The ONLY HVAC contractor on my speed dial.

I woke up to a cold house and my furnace trying to kick on but not quite getting there. Jacob…read morearrived and had me up and running in no time after an analysis, clean-out, and replacement of the capacitor. He gave me a frank analysis based on the age of the furnace and a timeline for replacement. Jacob was fast, knowledgeable, skillful and friendly (he was even great with my dogs!). I will be a MasterTech customer for life, and highly recommend them for your HVAC needs!

MASTERTECH has completed (2) HVAC jobs more me. Both were replacing air conditioning systems in my…read morehome. Phase 1 was the main floor and basement (zone 1) and phase 2 was the second floor (zone 2). This company is not only highly competent but they are different than most other contractors because they are reliable, responsive and treat your property the way you would expect them to. They do what they say! I believe they are a good value and I price checked their quotes to find they are exactly where the market dictates. So if you want a company that respects you and your property, is reliable and delivers a good value, give MASTERTECH a try, you won't be sorry!

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

The guys came out to unclog drains and toilet lines in one of the bathrooms,. They were very…read moreefficient. They wore shoe covers which I loved, and did the job in a timely manner. Very pleased with these 2 young men, and with E. Dake.

Dan and Jeff stopped by to give me a quote to install a water line in the refrigerator cubby of our…read morenewly remodeled kitchen. 5 minutes later they offered to do the work right then. The quote was so reasonable that we gave the ok. Literally couldnt have been 30 minutes and they had it done. Valve tucked in neatly so the refrigerator went back flush. This is not my first experience with this company and it won't be my last! Outstanding customer service again! From the front office to the field! They do it right! I know from personal experience how difficult it is to have that consistency with all touch points in a service related business. These folks do it well! Thanks again for your help!

We recently purchased an older home with very outdated electrical wiring, including a fuse box…read moreinstead of a modern breaker panel, so we knew we had a big project ahead of us. Mike and the entire team at Electrical Innovations exceeded every expectation. From the very beginning, Mike was incredibly communicative and transparent. He took the time to answer all of our questions, worked with us on pricing, and made what could have been a stressful project feel easy. His pricing was not only fair but extremely reasonable for the amount of work that was completed. On the day of the project, Mike arrived with a great crew, and they accomplished an unbelievable amount of work in just one day. They updated our electrical system, handled everything from start to finish, and left us with the peace of mind that our home is now much safer and up to date. The professionalism, efficiency, and quality of work were outstanding. It's rare to find a contractor who is this responsive, honest, and dedicated to doing the job right. I highly recommend Electrical Innovations to anyone needing electrical work, whether it's a small repair or a major upgrade. Mike has absolutely earned our trust, and he'll be our go-to electrician for any future projects. Thank you, Mike and the entire team, for an amazing experience!

Mike and his guys do amazing work. Great at finding solutions to problems, but won't up charge you…read moreon work that would cost you way more than would be worth it. They think about how people live in our buildings and come up with fantastic solutions. As our buildings are older too, that means some of the jobs can be tricky as we try to upgrade things. They do a great job at doing what we as and going above and beyond that. Top notch work!

Called and Vince's guys came right out and fixed the problem it was three days of snaking my…read morekitchen drain that was plugged badly and I mean slime and all the grease chunk bad. The gentleman all who came out all 3 days stayed way past the normal "9-5" to try to get this drain unplugged and it was the third day and it finally Vince and his workers had got it cleared and I was ecstatic and happy that I have use of my kitchen again! Really informative and helpful and had tips to keep the drain clear. Price was good considering the labor and time and great value of knowledge from all of them Can't thank them enough for getting it cleared. Thanks Vince and team!

I highly recommend Vince's plumbing! I needed a shower drain line moved quickly due to work in…read moreprogress. I stopped in and talked to Vince and was treated very well and he knew I was in a spot. The quote he gave me was very reasonable. He sent one of his Plumbers (Jeremy) out to take care of it the following morning, Jeremy took care of the problem very professionally and he and his helper cleaned up after themselves when finished. Thanks Vince to you and your team for taking care of me!!

John is a standup guy. His guys cleared a sanitary drain pipe and then followed with a number of…read moreresidential plumbing repairs. They also jet clean but was not done at my residence. All of the work was done very well, looks clean, fairly priced and done by a polite crew that cleaned up nicely when finished. Also, they are for the most part a family business. I absolutely recommend them. A's in every category.

I'm sending this review a year later than I should have. Bear with me, I've never been compelled to…read morewrite or send any kind of a review before. I'm ENRAGED by their lack of customer service, care, timeliness, attention to detail, respect for me, my hard earned money, and overall lack of remorse for terrible work/service!!! I thought they were a great company when we met to discuss the small projects in my home. THAT WAS NOT THE CASE!!! It started out great, they showed up August 7th, 2024. My project consisted of installing two new toilets, installing two-bathroom faucets, installing shower faucets, kitchen sink faucet, installing a porcelain kitchen sink, installing new outlet covers and switch plates, towel bars, toilet paper holders, new light fixtures in the bathrooms, hanging a small bathroom mirror over the vanity. There were a few other smakk items that I requested but they were all things that most any handyman could do. AT LEAST I THOUGHT, AND WAS ALSO REASSURED BY JOHN McCUE THE OWNER OF FIRST CALL. The first two days they finished some but not nearly all of the tasks. I asked him how he'd like to be paid, and he said you can pay me 1/2 now and the rest at the end of the week. No problem!! Paid him $2703.00 and all's good! Let me add that I paid for every single item that was installed in my home, they had no expenses going into the job or by the time they left over two months later - NOVEMBER 5th, 2024!!!!! There are so many things wrong with the small tasks they worked on it's hard to just name a few. The faucets do not stay in one place when you turn them on or off, the entire faucet moves because it was never secured from the underside of the vanities. I just paid an actual certified electrician to come to my home last week to reinstall every single outlet and cover because JOHN McCUE's employee installed them incorrectly and the lights would not turn on and off as they did when he came out to put the new ones in place. They were upside down and the wrong switches were put in for a two-way light switch. I also asked to have one of the outlets for my range moved to behind my range because it was above the countertop and could be seen to be moved so it would be concealed. His reply was, "We'd have to put an entire new plug in to do that" and I said that's fine go ahead and do it because I don't want to see the plug. SO, he left the wire inside the box, put another plug behind the range and called it a day. Mind you, he didn't show up for two weeks because he had taken ill, so I waited for the job that should have taken one week max over a month to complete. John was taking them off my project to work on McDonalds restaurants that he has contracts for. I asked JOHN why my kitchen lights were not working the way they had before they changed the outlets and he said, "Well, MY GUY IS NOT A CERITIFIED ELECTRICIAN!!! I replied, you never mentioned that he wasn't certified ever! But that was it, he even turned the lights on from the other side of the room and it didn't work the way it had prior to them performing their services. JOHN McCUE comes off as a upstanding guy especially after I shared my experience of trying to find people to perform the duties I had contracted FIRST CALL to do. I'm suggesting you RUN - DON"T WALK - RUN! DO NOT HIRE THEM. His work cost $5,406.00 A monkey with a wrench could have performed what they said they could do. I LOOK BACK NOW AND THINK THE MONKEY WOULD HAVE BEEN THE BETTER CHOICE, AT LEAST I WOULD HAVE GOTTEN SOMETHING OUT OF IT - I WOULD HAVE BEEN ENTERTAINED. I wasn't laughing then, and after paying someone else to fix what they did wrong, I'm not laughing now. Many people have said, you may not remember what someone says to you. But you'll always remember the way they make you feel! I think the better business bureau is next! HORRIBLE SERVICE!!! He took advantage of me, and my wallet!!!!! Rosemary E. Concord Township, OH

James responded promptly and was at the site within an hour and fixed the broken water pipe at our…read moreproperty. Will definitely use him again.

He claimed he didn't do any work I have the message and the payment no need to lie scammer!!!read more