EXCEPTIONAL services from KOBELLA as always!! Tech JEFF had…read moregreat knowledge and ability to make things understandable in layman's terms. Pleasant, friendly, efficient and thorough. Turned out to be an easy fix this time but JEFF figured it out quickly and did some trouble shooting for the future. Recommended installation of a new AC capacitor and explained benefits and cost. Did not feel pressured or forced to decide on the spot. Also discussed long term plan to replace whole system and what that would look like. JEFF provided estimates and costs were very reasonable compared to other local providers. Customer service rep, DORENE, made scheduling easy and got me in before my pets and I melted from the heat - lol! She was very pleasant and helpful throughout the process. I HIGHLY recommend KOBELLA for HVAC, plumbing and all services they provide!! Great experience!! I won't use anyone else! KOBELLA rocks!

After about forty years, I decided to change the cartridges in our master and guest bathroom…read moreshowers on my own. Got lucky with the first and it works great. Butchered the second, requiring professional help. Turns out these cartridges should be changed every 5-10 years. Anyway, I won the lottery when Homer Johnson arrived to bail me out. Every step he took was solidly professional, from the removal of the old shower valve to the installation of its replacement, he had all the right tools and 100% of the knowledge to make them work correctly. I was also impressed with his measuring of the closet wall needing cutting open to expose everything. His carefulness in measuring allowed the wallboard piece to be repositioned so it hardly looks like it was ever moved. Anyway, hat's off to Homer and Kobella for making everything like new!

Smylie One has been servicing our early 90s house for 10+ yrs. We bought the and learned many of…read morethe Furnace and AC parts & mechanicals were shoddy /builder grade & out of warranty. Smylie One has helped us balance new equipment purchases with quality Furnace /AC equipment and performs routine 6 mos checkups to change filters, humidifier panels & chk equipment performance. I'm on well water and even had them install a tankless/on-demand water heater to save energy costs & conserve water use. The company conducts regular training to keep its techs up on the latest equipment, parts and repair processes. I'm a huge fan & recommend Smylie One highly!

After over 10 years as a client that has purchased air conditioners and had routine maintenance…read moreservice on multiple properties I was let down when a major issue arose. After moving into my new property and having my boiler system maintained there was a flood due to many system failures on that boiler that the service tech didn't correct. Not only was there no accountability but I was charged an egregious amount to fix these issues and when given the opportunity to correct this for a long time client due to their error, they chose not to. Unfortunately loyalty has not been valued here and so my business will be taken elsewhere.

Technician arrived on time diagnosed the problem and quickly remediated it- yay…read more Zac was professional and courteous - I'll gladly call them again

Why I Terminated Auburn Heating, Plumbing & Air Conditioning…read more Companies reveal their character when something goes wrong. An Auburn service technician recommended repairs that would have cost us thousands of dollars. Auburn's senior management later confirmed that those repairs were clearly unnecessary. During a subsequent service visit, Auburn's technicians damaged our carpeting. Auburn turned the claim over to its insurer, which offered only a fraction of the replacement cost, and Auburn denied any further responsibility. Unnecessary recommendations, damaged property, and a refusal to make the customer whole--that is why we will no longer do business with Auburn.

just had a boiler replacement from them. They were quick to come out and do a quote and install…read morethank you very much.

From the owner: Nolan Maintenance has been serving Geauga, Lake and Cuyahoga Counties for over 60 years. Nolan…read moreMaintenance is a full service plumbing and HVAC contractor service, specializing in all plumbing, heating, and air conditioning services. We are family owned & operated, along with being licensed, bonded, and insured for your safety. We service homeowners in the Geauga, Lake and Cuyahog Counties. Nolan Maintenance offers emergency services for all your plumbing repair, heating, and air conditioning needs. We accept all major credit cards and have been in good standing with the Better Business Bureau since 2000. Call for great service today! License #48035 License #27224

We contracted with Mark Cannella to do an energy inspection of our home. The process identified…read moreseveral things to be done to improve efficiency. We then contracted with his company to do the work. He in turn hired a sub-contractor, Dan Farizel, to do the work. They did most of it, apparently well, and we paid them. However, they promised to complete one small task in the coming weeks. Months have gone by and they never did the work. Furthermore, neither Mark nor Dan will respond to me phone calls or email.

Replace the stopper. All went well with scheduling and work performed. Serviceman was very…read moreknowledgeable!

The job should have been done in 2 to 3 days but took 4. The technician was rude and…read morecondescending. It was a horrible experience.

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Finding Steadfast was a blessing. It is hard to find a business with nice employees who do a good…read morejob. From responding to our initial request to answering our questions to the appointment itself everyone was nice. This appointment was for our furnace but we wouldn't hesitate to use them for plumbing needs as well. Yes, we would recommend them. Thanks to all.

We had an issue with our air conditioning unit. The office took all of our observations and a…read moreservice professional was dispatched. Our technician was experienced in HVAC SYSTEMS for many years. He diagnosed the issue immediately and a part was replaced. There was no sales pressure as we would have not known the situation. We had such an amazing customer service experience and have never had an issue with any previous repairs in the past. You get what you pay for and the value we have paid in the past has served us well. Thank you Gorjanc for keeping us cool during this muggy heatwave! Our air conditioning unit is back up again at 100 %. We are very happy with the results!

Sept. 2,2026 Main sewage line from home to street was not adequately draining. Gorjanc Service…read moreTechnicians Jerry Lynch and Deonte Thornton assessed the problem. Went right to work. They cleared tree roots, and wipes. Line was snaked, hydro jetting and camera. The sewer line was spotless. These two gentlemen very knowledgeable and respectful. If you have a main sewer line issue call Gorjanc Service. They have the knowledge and Technicians. Cost very reasonable.