Recently switched to K&K because I like to use private local companies. The company I was using…read moresold to a national corporation. I signed a service agreement and Cody came out to look things over. My systems are only two years old but he still dug into like it was 20 years old to make sure everything was operating like it should. He even said I could request him on future service calls. I probably will.

Had a new furnace and A/C installed by K +K less than 10 months old and I'm experiencing issues. I…read morecalled koi for service and they wanted to charge me $99 for a service call. WAIT. LESS than a year old but I have free service calls not repair OH. .I forgot K K called and wanted to service the furnace before I even used it but that was free. I declined and asked can I use it first. THANK YOU Katie for waiving the charge

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

Clint and Marcus were tremendous. Our furnace went out recently on a freezing Friday evening. I…read morecalled them because their hours said they were still open -- and sure enough they answered, and had technicians at our house within an hour. As it turns out we just had a faulty thermostat. They were honest and thorough to make sure everything was working, and priced fairly for an "emergency" visit. 100% recommend. We will use them for ongoing maintenance and wellness checks, as we have two other furnaces in our house.

Fabulous service! Our furnace went out on a Friday evening and they came immediately to fix it.read more

Mark is so professional and he doesn't try to sell you new equipment, let's you know if it's worth…read morefixing or not. We always will work only with Anchor mechanical The Zipp's (TERIMARK)

From the owner: Service and installation of heating and air conditioning systems. 24 hour service available.read more

We got a same day call-out because our heat stopped working. The technician arrived super fast and…read moreexplained everything. Super simple fix, but I never would've figured it out myself, and the fee was VERY reasonable. We probably need a new system soon, and we'll definitely be calling them again when the time comes.

Fantastic!! Woke up to our heater not coming on properly and a freezing house. Called them at 8am,…read moreService Tech was here by 9:30am and was the nicest man. He explained the issue, could not have been nicer, fixed the heater and had us back up and running, warmly, in under an hour. The service call was in my opinion incredibly inexpensive for same day amazing service. I cannot recommend them enough. The office isn't warm & fuzzy but that's a tough job and everyone wants everything yesterday they have to sort through true emergencies & just impatient people. They are 100% my first call.

CJ was extremely professional and helpful. He personally kept me in the loop as to what was…read morehappening.

Smylie One has been servicing our early 90s house for 10+ yrs. We bought the and learned many of…read morethe Furnace and AC parts & mechanicals were shoddy /builder grade & out of warranty. Smylie One has helped us balance new equipment purchases with quality Furnace /AC equipment and performs routine 6 mos checkups to change filters, humidifier panels & chk equipment performance. I'm on well water and even had them install a tankless/on-demand water heater to save energy costs & conserve water use. The company conducts regular training to keep its techs up on the latest equipment, parts and repair processes. I'm a huge fan & recommend Smylie One highly!

A+. This is the…read morebest experience I have had with a plumber. I have contacted others that are great, but Brian is a cut above the rest. Brian stands behind is work. If you've worked with contractors before you will know this is something that is valuable, and rare. He is willing to make sure everything is right and will go above and beyond to make sure you are satisfied. Most OTHER contractors are hard to reach after the job is complete. Know he is NOT like this. Brian has excellent communication and is willing to go the extra mile. He threw in many free services and fixes he didnt charge for. Highly recommended. Will be contacting him for my future plumbing needs.

From the owner: HVAC contractor that provides heating, cooling, and plumbing services in Cleveland, Ohio and all of…read moreNortheast Ohio

We were very happy with the fact that Stack was able to install a new water heater on such short…read morenotice. We called them, texted them some pictures, got a quote and they were out here the next day. A very effective installation by two installers who really know what they are doing.

The owner ended up covering the cost of the repair to get the furnace working. Still a very…read morefrustrating experience.