Truly outstanding company. I recently called to have some heating cables uninstalled, and the whole…read moreexperience was smooth from start to finish. Communication was clear, the electrician arrived quickly, and he took the time to answer every question I had. He also helped me think through the best options for my situation. But what impressed me most was the honesty. After looking things over, he explained that since I was already having roof work done, the roofing contractor would likely handle the heat-cable removal -- meaning I didn't actually need their service. In other words, they turned down easy money simply because it was the right thing to do. That level of integrity is rare, and it's exactly why I'll be calling them again in the future.

Tyler and Reese of Blue Collar electricians did a superb job, upgrading and installing a new…read moreelectric panel with meticulous detail, timely, competent and both were very nice and considerate

I called Tri-County Electric when some contractors at my home found an electrical problem. They…read morewere very responsive. Returned my call promptly and came to my home quickly. This was very much appreciated since the issue was time sensitive. Nick came and handled everything I asked right away. He was professional, courteous, and knowledgeable. Billing/office staff was professional and efficient as well. I would definitely call them again!

From the owner: Tri County Electric Service, Inc. provides electrical services in a professional manner, committing…read moreto complete every project with the utmost care. Call us today for the best North East Ohio Electricians.

We used GEM for a commercial relamping project -- nothing complicated, just replacing fixtures…read more From the very beginning, things were off. GEM hired a subcontractor to do the actual work and handled the ordering of the new lights themselves. Not all the agreed-upon work was completed, and I had to repeatedly push just to get all of the lights replaced. Since then, the lights have been failing at an alarming rate -- we now have dozens that no longer work. After several calls to GEM, they finally sent two replacement lights. I followed up to ask when those would be installed, and that was the last we ever heard from them. No returned calls, no responses to texts -- nothing. I've tried to be patient and reasonable, but this level of service and follow-through is unacceptable. Avoid GEM at all costs.

I have called these people three times for three separate jobs, and each time they take all of the…read moreinformation and say they will call right back. They never, ever have. I have even talked to Frank (who someone said was the owner or manager). He takes all the information, and then I never hear from him again. The only reason I've called three times is it's listed under "electrician" in my directory at home and each time I forget they never do the work. I start with them and then, after calling and calling, I move on. This last time I had two very nice conversations with a guy who stayed late and then PROMISED someone would call me in the morning. No go. My garage lights, one month and several phone calls later, are still out. So, goodbye Gem Electric. I won't miss you or your friendly phone reps who promise they'll "send someone right out." Don't waste your time with these people. They don't care, they just pretend to. Obviously they don't need the money. Frank must be rolling in cash. Maybe he married well. Who knows? Who cares? I just want to be able to see in my garage.

We had a shaky start, but once we were through all that, I couldn't be happier. They set it up to…read morerun a few minutes every Monday and they maintain it once a year. Since they installed the generator there have been a number of outages and it has performed perfectly. I would recommend Shepp Electric to anyone looking for a backup electric power solution.

they are absolutely the best company for installation and service! Clint the Vp and gm is a gem!read more

Had my fuse box replaced and an outdoor light installed. Very happy with both. Job well done and…read moreJim and his helper were well versed , dependable , polite and pleasant.

You have to watch the pricing - it is extremely high. Yes I approved the work and pricing before…read morehand, but it was run through so quickly that I didn't realize what I was paying. $700 and change to install a waterproof connector in a wire? Took him about 30 minutes. I have since checked with two other electricians I know personally and they said that should have been $120 or so TOPS. Also, had to do a call back because the outside outlet boxes were installed with very sloppy use of silicone sealant. Yes, they did fix it on the callback, but they had to scrape the paint off the house around the fixture to remove all the slathered on sealant. This was in a very visible place right next to my front door. We did sign up for their one year subscription at $16 per month that is supposed to give us discounted services (15% off) but I suspect that any actual work will be much more than 15% over market before discount. Their technicians were friendly and professional, but I was hoping that for an over $2,000 bill the work would have at least been done correctly the first time and the charges would be reasonable. I really hate to give less than five star reviews but I'm giving them a three because they did tell me the pricing up front and I agreed to it, it was only afterwards when I read the actual receipt that I realized how much I was charged. Believe me, when they do my "free" whole house inspection and they make recommendations, I'm going to review them with a fine tooth comb and if necessary get additional quotes. I guess my trust factor isn't what it should be with this company when it comes to pricing.

The electrician that represented American Electric was knowledgeable and saved us a significant…read moreamount of money with the estimate. The estimate was a second estimate that we received. The representative also indicated that there was a more appropriate way to use the space in our electrical box which is what reduced the cost of the installation. The representative was prompt and courteous in the estimate as well as the installation.

American Electric was a great company to hire. They did an excellent job replacing new fixtures…read moreand outlets. Wore shoe covers cleaned up after themselves and were polite and respectful. I would definately hire them again.

Our technician - Jared L. - was requested back because of his superior work for me last year. He…read moreupdated our wiring for a new ceiling fan with a simple, expert solution. The job was finished perfectly in a few hours. I could not be more pleased.

We were pleased with the service provided. The technician explained what our problems were and what…read morehe proposed to do with the associated prices. He completed the work in a timely manner and was very courteous. I was disappointed in that I cannot assure getting the same tech again.