I had a great experience with this business. Connor was super responsive, and had offered potential…read moreoptions to fit my program. He even asked the manufacturer if they were able to be a little customization as the cabinets I needed weren't standard depth and I like a cabinet door in a color they didn't offer. The pricing was really good, and I would recommend for anyone replacing their cabinets or installing new ones. The only reason I chose a different company, is because my space really needed a custom job. I plan on moving in a couple of years and suspect we will be replacing the cabinets. Connor will be my first call!

From the owner: My goal is to raise the value of a customer's home or business with quality cabinetry. My target…read morecustomers are handy individuals that are renovating their kitchen, break room or bathroom themselves. I am a direct and low cost option for RTA (Ready To Assemble) or Pre-built cabinets. I provide design, installation & product offering expertise.

I cannot be happier with my kitchen cabinets from Kitchen and Bath Design. The designer, Hillary,…read morewas easy to work with and was able to provide support and suggestions as we worked through the design. She was helpful, friendly, and adaptable to changes in the design. The installation team of Matt and Brian did an outstanding job with the install and were able to easily correct an error in measurement without any problems. The cabinet quality is second to none. If you want high quality cabinets that will last a lifetime and look amazing, I highly recommend the team at Kitchen and Bath Design.

I don't recommend this company. The company installed a luxury bathroom into a home I purchased at…read morea later date. There was a very significant quality control issue in the construction that led to a large leak. Assuming the company would welcome business and a very significant repair from the new owner on a project this company already knew, I contacted them and asked them for an estimate. I would have given them the business. Brian, who was the representative contractor working at the company, and may even be the owner, could not have been more disorganized and disrespectful in his interactions. Anybody who behaves like this from what appears to be a successful company, doesn't deserve business. Feel free to contact me and I can let you know reasonable alternatives whom we eventually gave the business to. We were delighted with the quality, but more importantly the business transaction and professionalism. I will stress I am evaluating this company clearly on their professionalism, and client management. Consumers need to be aware. I make no claims about the work they did before I purchased the property. Overall, a massive disappointment.

We have a home Choice Cabinets in the kitchen and laundry room. I am not sure if they are the…read morehighest quality, I know that within the Choice selection they do not seem to be the "Top of the Line", but they are holding up quite well and are very attractive. We recently had three under counter cabinet drawers that were not closing and were making a little ping noise. When I removed the drawers I could see that a little gray plastic part was broken. I was not sure how that affected the closing of the drawer, but it clearly was not right. I found Choice Cabinets online and called the home office totally expecting this to be a hassle. Not so, the operator transferred me to a person who looked up my address and took down my information, and in a matter of ten of fifteen minutes said she would sen out replacement hardware that should arrive in about a week. Three days later the three now rails arrived. They were easy to replace, maybe ten to fifteen minutes each and the draws work perfectly again. BTW, they are the same hardware but the closing mechanism is a little different, so I suspect they have been improved over the other design. It was great experience to have the manufacturer stand behind their product.

We had excellent experience with Choice Cabinets. They helped us with our kitchen layout to…read moreaccommodate an awkward space. They completed the order on time and were very understanding when we were not ready to accept delivery when scheduled. They made the delivery exactly as they promised on the revised date and was very responsive in replacing a door that had a small ding on a corner. We have another project and have already place our order. We will definitely use them again and we strongly recommend them and their product.

Let me start off by saying that this review is based on my experience only and may not reflect on…read morethe company as a whole. What experience I had may not be the same for someone else. Initially met and asked for a contract for a $130,000 remodel (including his $15,000 project management fee). Joseph (Joey) A. Mannarino said he doesn't do contracts but would sign one if I furnished one. Okay? Had to hire a law firm to draft up a remodeling contract, ate that expense. 3 months later, contract breached. Did not meet deadline. By the time I terminated the contract, it it was 77% complete at ~$155,000 (supposed to be 100% completion at $130,000). Exceeded budget by tens of thousands of dollars and did not even finish the job. Designed all of my cabinetry and ordered it without sending to me for approval. Tried to bill me for work not approved and work that they had to fix for their error. Installed the wrong marble in my bathroom and then gave me a referral to another contractor to fix it because they don't fix marble finishes. Had to pay that cost too. I would need to write a novel to explain all of the errors they made. Those are just the major ones. As a courtesy, I sent them same day or next day payments for $XX,XXX.XX. Eventually it got to an episode where they sent me an invoice, and 3-4 hours later sent me an email, text, and phone calls trying to find me to get a check. But the invoice always said due in 30 days. I eventually resorted to mailing them a check because I could not tolerate this type of unprofessionalism anymore. When I terminated the contract and fired them, I then asked them for the accounting to justify overages, the subcontractor lien waivers, and the final invoice as a condition to final payment. They held them hostage demanding more money, even after telling them they exceeded the contract maximum. To add more insult, when I asked for the final invoice for the third time, they decided to respond by filing a lien on my house. Yes, you read that correctly. They breached the contract, I fired them, they asked for more money even after exceeding the contract max, I asked for the final documents and invoice as a condition to final payment to close out the contract, and then they decide to file a lien on my house. I hired a law firm and there is now pending litigation which you can find publicly online: http://phoenix.lakecountyohio.gov/eservices/home.page.2. Also, they've been fighting very hard to get all of my reviews removed from the internet. On Home Advisor, they disputed my review to get it removed, and when I furnished the proof of documents to Home Advisor, they reinstated my review. TBF then publicly commented a reply and said, "We are very sorry a customer feels this way. We do everything we can for customers to have a positive experience. We have reached out to this customer to rectify any concerns they may have." They NEVER reached out to me to rectify any concerns after that review was posted. They also disputed my review on the Better Business Bureau (BBB) and said they don't have any records of doing business with me. Firenza Stone "does not have any record of doing business with me" even though I bought $40,000 worth of materials from their showroom in Willoughby though right? I live in an upscale area that is home to many professionals. I was very surprised to hear that many of them have already been told by others of their experiences with TBF. I wish I had had the opportunity to speak with my neighbors before buying my house in Ohio and immediately handing the keys to TBF to remodel it before I moved in. To date, I have not heard from them. This is how they treated me after spending over $100,000 cash with them.

Nic did a great job in my house. From painting to bathroom floors installation - I have no regrets…read morein hiring him.

Nicassa's work is fantastic! We've really enjoyed our bathroom and kitchen spaces since the…read morerenovation. We highly recommend giving them a call for your projects!

The cabinets and countertop were beautiful! Too bad they recommended Ron Sterner construction and…read moreconsulting! He walked off without finishing my kitchen and walked off with my material we paid for! Going to court!

Walked into their "showroom". There were at least 5 employees and no other customers. No one…read moregreeted us or asked if we needed help. Never been to a business that was more unwelcoming. If they are this unprofessional with walk-ins, can't imagine what their customer service would be like once you are under contract. On an up note, glad we didn't waste anymore time with them, as their products on display were of mediocre quality and workmanship. Now, we understand the multiple negative review posts. Will find another merchant to handle our big project.