The staff and service is fantastic here! They were so kind with helping me take touristy photos as I sat on two different goth thrones in their store. I enjoyed chatting with the staff about the culture and tourist seasons in Salem, and browsing their inventory. If I lived in the area and wasn't worried about luggage space, I would definitely be more of a regular. Definitely worth visiting while in Salem! read more

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Always one of my first shop/stops. I love the tea and always have to stock up. The vampire vibe is my thing so love this place. My favorite stuffed bat was from here years ago. The service is away great and helpful. Wish I lived closer. The prices are reasonable for the touristy town. read more

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This shop is so intriguing! Love visiting Vampfangs whenever we come to Salem. Love the unique clothing and delicious coffee or tea blends. read more

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Nice gothic boutique in Salem. Fun, unique shop for the daring and curious. Vamp themed for sure with decor and clothing and some tea. Bought 2 roller fragrances, #14 Bloodlust & #16 Fetish. These are amazing scents that I could not resist. Size is 10ml and strong in smell but was told it would last bit longer than other rollers. Not disappointed at all! Shop staff was friendly and helpful with picking the right scent. read more

Vampfangs - Costumes Near Me - Salem, Massachusetts

If I'm in Salem, I have to visit. They always have wild new stuff you need to inspect and most likely buy. You just never know what you're going to get (aside from something spooky and awesome). I've bought books from here, a few shirts, some candles, and a whole lot of various trinkets. The staff here are always over-the-top helpful while still being really chill. Love this place! read more

Vamfangs was a small boutique shop but it was very unique but at the same time it was right to the point. Anything dealing with vampire fangs and or vampires all together they sold here. They had costumes as well. Very neat place to stop and walk through. read more

Vampfangs - Costumes Near Me - Salem, Massachusetts

Vampfangs is a cool little gothic boutique right next door to quite a few Wiccan shops. The layout is open and breathable. There was only one other customer inside compared to the other shops that were packed, so I was able to browse the store comfortably. This shop mostly carries clothing and jewelry. I really liked the style of the shop but I'm not a fan of brand names on my clothes so I didn't purchase anything. The cashier was very friendly and helpful. The store itself was on the pricier side. I found a few pieces of jewelry that I really liked but it's very rare for me to spend over $50 on jewelry. Overall, this was a cool gothic shop but was out of my price range. read more

This store was a great experience and Victor who was working made us feel welcomed & went above & beyond with customer service! Showcasing just how awesome Salem locals are! We bought some awesome art prints and fragrances there and would absolutely recommend stopping by the shop during your stay in Salem! read more

I prefer Fapvags to Vampfangs, but that's not something I can discuss here. Lots of cute people were shopping here, and they have all kinds of good gothic stuff and vampire-related Goods. It's not cheap but then it's Salem so you don't expect it to be cheap. I like this place and you probably will too - if you're into vampires. read more

There were a lot of cool things in the shop. I bought a pair of earrings that were made using real spiders webs. It's a place specializing in goth/vampire apparel. So... black clothes, coffins, skulls, lace... the best stuff! read more

Vampfangs - Never trust the living - Costumes Near Me - Salem, Massachusetts

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I have shopped at VampFangs for over 10 years for unique gifts and you can't get better fangs anywhere else. I highly recommend this shop--because they care. read more

Customer service is horrible...actually, I have no idea what their customer service is like. They never answer their emails and their two phone numbers go to a voicemail box that is full. I will never use this company again. They have zero intrest in me, only my money. You should NEVER use this company. There should be a negative star rating. If so, it would get a million from me. read more

Fun vampire store in Salem. Friendly staff and a great selection of items from perfumes, clothing, accessories and books.

Cute little vamp shop. Goth clothing, accessories, home goods. Like everywhere in Salem, this shop requires masks and has limited capacity.

Beware of this store. I never dealt with such a terrible customer service. Nobody ever responded to my emails and phone calls. Especially, if you need some stuff for the event, don't rely on them, they don't care about their customers. read more

DO NOT BUY FROM THIS COMPANY! My contact had a tear init when it was delivered and despite me reaching out 3 times, they never responded.

I ordered prescription FX contacts on 9/23/19 for a Halloween party on 10/26/19. After several weeks of checking in with the store, a few days before the party there was an issue with production and my lenses would not be available and was told via email i would get a refund. It is 11/11/19 and i still do not have the money. The company is also not responding to my emails or answering their phone (voicemail box full). Terrible service, terrible communication, and terrible products. Do not use this company. read more

Very easy to work with and understanding! I bought a shirt not realizing it was either women's or European size, so they let me exchange for a new shirt with no problems at all. They didn't have the same shirt in my size but they let me grab a different design and took the extra price off. read more

GREAT customer service! The guy in there was very educated and nice. Told us all about the store and area. Highly recommend this store for there customer service. read more

These people are super nice and very helpful with questions. They were one of the only Salem businesses that greeted us when we walked in much less had a conversation with us. We really liked them and will return! read more

This shop is super cool if you love cool dark jewelry or black purses, shirts etc. The staff was very friendly and helpful! read more

Vampfangs - Black ring was purchased, 3D printed. Also purchased a coffin nail necklace! They had awesome silver eith gem stone rings too! - Costumes Near Me - Salem, Massachusetts

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Vampfangs subscription coffin box is a bust. I joined their subscription coffin box and although my payment was deducted from my paypal account for three months, I only received one box. I had to do a chargeback on one and I am waiting another week to see if I will get the September box. If not I will do another charge back.I did cancel my subscription. Not worth the aggravation of trying get the order sent.. read more

The store was fairly new when i got to visit, they didnt even had the sign out yet! But the staff was very friendly and both my boyfriend and I ended buying some stuff! He bought two shirts that he adores and i bought a perfume that i adore and wear everytime!!!! Very nice place and cool people! read more

Nice teeth and accessories. I like you can get contact lenses now that is as plus..............

Worst customer service ever. I placed an order but realized after I placed the order that we didn't need the product anymore. I sent two trouble tickets, responded to those tickets and also tried calling. The phone calls always went to a voice recording. In the mean time they sent out two emails asking for more information so they could ship out my order. I would be leary of ordering from this company. We are still trying to get our money back. read more

This place is a joke. I paid for VIP processing and priority mail and was promised if I place the order that my contacts would be to me by Saturday the 24th. They didn't come and I got them yesterday the 28th. So I had no contact lenses for the Halloween party that I attended. They never sent me tracking either so Sunday morning when I woke up and the party was over I emailed and cancelled the order twice as I have no use for the lenses anymore and after 3 more email attempts I still haven't heard anything back. Do not order from this place. read more

WILL NEVER SHOP AT THIS STORE AGAIN. I went into the store once and had a horrible and experience and decided to give it another shot and I went again yesterday and I can honestly say I will never go back. The employee with pink hair and the other one with dark hair should be 100% fired. To start off, entering the store I said hello and they just stared at me and continued their conversation without saying hello back. They kept giving me weird looks and I immediately felt uncomfortable. I decided it was fine and to keep looking around the store. The employee with pink hair then started to talk shit about a customer who had just left the store . She was saying he had spent 400$ on rings and that she did not want to talk to him because she despised the mask he was wearing. She then went on to make fun of him and say things I will not repeat on here in front of me . I was shocked she had the audacity to talk poorly about a customer that had just left, especially in front of me. And like I said he had just spent 400$. I immediately left and will never shop here again. I talked to a friend about this and she has also experienced this unprofessional conduct when shopping, with the girl with pink hair and brunette. Do not go to this store unless they change their employees. They will not make you feel welcome and will talk crap about you as soon as you leave. Unbelievable. read more

The staff were very friendly and helpful. All kinds of merchandise from shirts and mugs to fangs and candles. The space was impeccably neat and clean as well. A definite visit for anyone in Salem interested in goth/vampire style or unique jewelry and wares. read more

They advertise that their contacts come in corrective sizes, so I ordered some. They sent me non-corrective lenses and they wont take them back. They offered store credit but the contacts I wanted don't even come in corrective powers and I dont want any other contacts. Now, they're not even responding to my emails anymore. Im stuck with contacts I can't wear or return!! WORST CUSTOMER SERVICE, WORST COMPANY. DONT BOTHER WITH THESE GUYS!! read more

Really had a nice time coming in and talking with the worker. Super fun place, wasn't sure what to expect when I walked in, so glad I stopped by! Got some amazing jewelry, crystals and info about the town I know I wouldn't have gotten elsewhere! Thanks again! read more

I ordered a pair of contacts 10 days prior to Halloween, i received one of my lenses with a tear in it and thought maybe I was responsible so I emailed them automatically and was trying my hardest to get some help. I was okay with paying for another pair but now that I know that they do not care to even respond to their costumers who pay almost $100 for one pair of contacts I will never use them again. And I examined the tear, which was HUGE on the edge of the contact and realized there was no way I could have done that. I've been wearing contacts for 8 years and have only torn my contacts twice. I know the proper ways of picking them up and handling them. This is ridiculous, I was really counting on my contacts to pull my costume together and now I am out of $70 and have to buy a pair that I cannot see out of. A company is only as good as it treats their customers and this one does not care. read more