Cute shop - similar trinkets to the other stores! Loved the little train simulation that occurred inside!

Trolley Depot is one of the more affordable stores in Salem to shop for souvenirs. A lot of the shops in Salem are wildly overpriced, especially for T-shirts. They have a nice selection of T-shirts, sorted by size, which made things super easy to find my size. They also have witch hats, which everyone seems to want and have while in Salem, and again, they are affordably priced, whereas others charge $30 or more. This is a really nice shop and definitely a place where you'll find lots of options. read more

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Trolley Depot is located on Essex St with many other shops. Trolley Depot sells books, clothing, jewelry, souvenirs, and so much more. It's definitely worth stopping in. The prices are reasonable and there is a great selection. I purchased a Witch City Cartoon by Francis Sweeney and a water for $1.00. I wasn't familiar with Witch City Cartoon prior to this, but I love all the products and started to follow the artist on Instagram. Check-out was quick and seamless. read more

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I loved this shop! Good selection of souvenirs, apparel and gifts. Was not tacky at all. The staff was very helpful and personable. Best store in the city. read more

Great selection of items both witch and spooky related. Great selection of sweatshirts! Staff was friendly and attentive! read more

Trolley Depot - Some Disney related Halloween items! - Jewelry Near Me - Salem, Massachusetts

Easily the best souvenir shop in Salem! No doubt about it. After walking around Salem and trying to find the perfect gifts to take back home, I stumbled onto Trolley Depot and was awed at their selection. T-sheets, coffee mugs, snow gloves... they have it all! And best of all, everything is of good quality and super economical. I don't think I spent more than $40ish for a pair of t-shirts, snow globes, and a fridge magnet. read more

We stopped in here as they had gifts for anyone visiting the area. What I enjoyed about the place was that they had a lot of shirts for me to choose from. I'm a 3XL and they had many different options to choose from. Something that I'm not used to and found a orange shirt and boom for halloween. Everyone that worked here were pleasant and friendly. read more

Trolley Depot - Jewelry Near Me - Salem, Massachusetts

Great place to visit if you're looking for a souvenir to bring home from Salem! They have an assortment of tshirts and hoodies which are reasonably priced! Found a great Salem tshirt for $12.99 and am pleased with the quality of it. They also have a lot of Knick knacks, ornaments, magnets, dolls and so much more! My only issue was it that when it gets crowded, as you would expect in October, it gets kinda difficult to navigate around the store which includes trying to get out of the store as well! But if you're able to get there at a less than busy moment it's definitely a spot to check out! read more

Great gifts and souvenirs. Customer service was great and welcoming! One of the best gift shops we went to in Salem.

Just left the station. Waited for over 30 mins being told that there would be another tour. Two trolleys came and dropped off and then all of a sudden....no more tours for the night? Wasted 30 mins. Thanks a lot. read more

One of the bigger souvenir shops in Salem with Salem, Sanderson sister, halloween, xmas, and knick knacks ranging in pricing and sizes. They have a wide range of cute shirts and sweaters in plus sizes too. I got a couple postcards, art print, sweater and sticker from here. Definetly a must see if you rode the trolley around Salem you get $1.00 off per ticket so that's neat. read more

The trolley depot has an wonderful selection of items, both more souvenir and home decor oriented. The staff are so welcoming and friendly. They have a great selection of Salem themed items and are LGBTQ+ friendly and welcoming. Definitely worth your time if you're shopping in Salem read more

Nice store, had no issues, staff was friendly and kind, the price on the tags are exactly the price, no tax or anything. I bought a distressed trucker hat, very nice one of my new favorites, highly recommend read more

Trolley Depot - (The hat I picked up) - Jewelry Near Me - Salem, Massachusetts

Awful management, plenty of other souvenir shops to visit with the same items or better, with much friendlier staff

The Trolley Depot had such a great variety of souvenirs. I found some great items at a better price than some other locations in town. You can find anything here, especially if you're browsing for gifts. read more

I've been coming to this souvenir store every Fall for many years. This was my 1st vacation since 2019 due to the pandemic. Let me preface this review with 1) I am an essential worker and I've been wearing a mask every day since the pandemic hit 2) I was wearing a mask at all times during my visit to Salem. The city was very crowded this year. 3) I know what it is like to constantly have to ask people to put their masks on correctly. I was in line to enter the store (Trolley Depot). I'm wearing my mask covering my nose down to my chin, regulation. The lady at the door launches into her "you must wear a mask at all times while in the store..." which I appreciate. She finishes and just stares at me. I'm honestly taken a back when she tells me my mask needs to cover my nose. I show her that it is. She says no, it needs to fully cover your nose. I'm thinking maybe she has bad eyesight or something so I lean a few inches forward to show her. She starts telling me I won't be allowed in if I don't pull my mask up, they've had the cops ..On and on. I'm honestly confused since the mask is at the top of my cheeks. Then I'm like maybe she doesn't realize that is where masks sit on my face cause I do have a more prominent nose, which I proceed to show her. She is so short and abrupt with me. She wants the mask between my eye balls sitting under my lower lashes. (This sounds like an exaggeration but it's not. Under my lashes.) She lets me in. In the background I can hear her shit talking me to the other customers in line. (Very unprofessional) I'm practically in tears. I don't know what triggered this interaction. I couldn't even enjoy looking around the shop. I left, Sneaking out the side before she could say another word to me. I will never support this business again. That one moment stood out as the worst moment of my entire vacation. A vacation I have not had in 2 years as an essential worker! All other shops were following the same protocol but were friendly and welcoming. There are other people who can do the same job but with customer service in mind. For reference: this was Oct 11th '21, the woman was tall, long dark hair with bags, darker complexion, Red Sox jersey with matching red shoes. Why am I so specific? Cause there are other people who need and want work! And the relationship you build with customers keeps small businesses alive. Today you lost a long time customer. read more

I've shopped here for years. It's a cute little gift shop that carries fun home decor, funny political stuff, shirts, lots of witch stuff (of course), sugar skulls and candles. The staff is super friendly as well. read more

Guy at the front door was unpleasant, could not even get into shop to make a decision about the Items, there are many other places to shop, spend your money where it will be valued read more

Cute little shop with totally random touristy crap. I do love popping in here because some of the stuff cracks me up, even though I never buy anything from them. They do have a wall of some really interesting Christmas ornaments though. read more

I recently viewed a video on YouTube and the young lady was wearing the cutest sweatshirt and mentioned that she bought it at Trolley Depot. I went on the website and sure enough you can order and have it shipped . Well I got it today and I am so happy with my order. The sweatshirt is very thick and comfy! It was signed by Betty and I wanted to thank you for getting it out to me so quickly. ‍ read more

An OK selection of various gifties, Some of the souvenirs were rather nifty. But most of it was generic witch stuff, I spent a couple minutes here; that was enough. Went here looking for a unique souvenir. Nothing really caught my eye. A lot of stuff with witches and black cats. T-shirt, mugs, shot glasses, posters. Some cool socks and gag gifts. It was clean and the cashier was helpful. Convenient location right on the main drag of Salem. Alright option in a pinch. read more

Great little gift shop. I loved the selection of T-Shirts. I bought a lot of them. I also loved the broom pens. Bought a bunch for all at work. The prices fair. This was my favorite gift store on my Salem travels. The ladies who worked there were very nice. Gave us the 411 on the Trolley. read more

Rudest employee ever. Why would you place someone at your cashier who obviously hates it? We followed Google instructions to go to the Trolley Depot to purchase trolley tour tickets. We grabbed some merchandise and got in line to also purchase tickets. When we got up to the very sullen cashier we saw a smallish sign that said you had to go to another street to buy the tix. Since we have never been to Salem before I asked the cashier, 'Sorry to bother you, can you please tell me which way to turn to get go to the ticket booth?'. The cashier gives me a rude look and silently points to the sign. I reply that I was asking which way to turn when leaving and that I knew how to read. Her response was 'Good to know you can read'. This young lady very obviously hated her job, did not interact with customers, and had an abrasive attitude. We left the merchandise on the counter, we will not purchase from a retailer in a tourist town that hates to help answer simple, kindly asked questions. Very, very disappointed. read more

I stopped by with my boyfriend to grab a few souvenirs and found some really great things. They have a pretty good selection of souvenirs. However, the employees and their attitudes were disappointing. They made us feel like we were inconveniencing them and were so rude. I can understand them being tired since it is Halloween and they're very busy but you would think they'd be grateful for all the business that people are giving them. It wasn't a good experience but we did still buy a few gifts from there. Most stores and people we came across were so friendly and welcoming but unfortunately we didn't get that experience here. read more

Bought a nice embroidered sweatshirt here and the price was $5 less than the same one in different stores.

great gift shop! lots of halloween decorations, Christmas ornaments, fall scarves, anything you're looking for! (visited 9/2/18)

cute cute store with totally random crap. aside from the tourist shirts and shot glasses, you can also find the following: shakespearean insult mugs candles do-it-yourself tee shirt books novelty adhesive bandages (cause they're not band-aid brand!) skull tote bags cute cigarette cases (not that i condone butts) mood rings harry potter stuff bumper stickers christmas ornaments i guess it's not super random, as it's a gift store in a tourist-y town, but it's not all salem-this-and salem-that (although they have PLENTY of salem-this-and-salem-that). the prices are all pretty low, too. i bought two dover thrift edition books, "the house of the seven gables" and "the scarlet letter" for $3.50 each. i've never read "the house of the seven gables" (WTF?!) so i figured it was necessary, and i always liked "the scarlet letter"'s premise and have always felt a connection to hester prynne even though i've never been knocked up. read more

Cute little shop in a main area in Salem, however, they need to work on their business etiquette. Especially the older lady with glasses, she is obnoxious. The first time I visited Salem, I entered the store in search of Halloween ornaments (I was told that they had a wall of some interesting ornaments). They did not disappoint, the ornaments they had were exactly the ones that I was looking for. After looking through everything, I picked the ornaments I wanted and headed to the checkout line. Behind the register was the older lady. She was being discourteous to customers. I guess something must've crawled up her butt that day because she wasn't having it. Oh well, too bad for her, because I was not having it either. When my turn came up, she scanned the ornaments and said to me with an attitude that the ornaments I chose were not part of the sale. I, already upset with what was going on, I told her that she was incorrect. That the sign posted above the ornaments said otherwise. She, not liking the way I responded, said something between her teeth and rang it for that price. Freaking incredible! Why have the price posted above if you are going to say something different when ringing up the items! I will not be shopping there ever again! This lady and her employees need to understand that customers are the foundation of success for any business, if you don't treat them them right, you'll lose it all! read more

Fun gift shop w something for everyone and reasonable prices. We enjoyed speaking with Jennifer who had lots of recommendations on sightseeing and tours. We really enjoyed our stop here and highly recommend! read more

I really enjoyed this store. I bought most of my souvenirs here and even stopped by a second time for more shopping.

This is a decent gift shop that also has all things touristy. Since I was playing tourist, I was able to pick up all of my souvenirs here. Since you're in Salem, there is a heavy concentration of witch-themed items, but there are plenty of other fun things to look at. read more

Aww, this store is a sleeper on the main drag in Salem but it's so cute! It's a good balance for all of the other witchy stores on the strip. Yes, this place sells touristy t shirts, but it also sells really funny merchandise. It's a really well done souvenir shop. read more

I have loved this store since my first visit in 1991. All these years later, they still have a great selection of product. They are nice people and I have even ordered online and the service and shipping is fast and friendly. I just this week ordered their 2017 Official Halloween tshirt......I got 5 of them ! I love this store.......years ago, they had a beautiful dog, COOPER, who worked as a greeter !!!!!!! He was the best, most friendly, lovable dog! I miss him. Anyway, when in Salem.......don't miss this shop!!!!!!!!!!!! read more

The nicest women run this shop and remain so sweet no matter the crowds or inquiries. There's quite a range of Salem and related merchandise. Best mugs and so much more. read more

The sales clerk lady was so rude in this store. An older lady with glasses, very rude, condescending and a overly pompous woman. She put her glasses down and looked annoyed like a school teacher. Its like they are bothered to help and get annoyed if you ask for any assistance. I have been there twice. I thought first time ok bad day, I get it we all have them. Second time the same thing the following year. The first time I purchased 100.00 worth of Halloween ornaments and they seamed annoyed to have to individually wrap and box them. The second time it happened again. I talked to people about this they recommended other ornament shops in Salem off of Pickering Wharf which where way more helpful and happy to assist a tourist. I do not recommend this store. Unless you are accustomed to spending good money and being treated poorly. Ill never spend another dollar in this store and tell everyone I know stay away from this place. read more

This little store has everything! All tourist just take a quick walk through

Cute little gift shop in a main area in Salem. Staff was nice & there was plenty to look at and choose from. I only bought postcards, but they had something for everyone. The aisles are a little narrow, so when crowded it was hard to navigate. read more

The usual tourist junque in a very touristy part of a touristy town, but it has probably the best assortment and best prices for their Salem stuff around. The place to go to buy your junque to take back home and distribute to the relatives. read more

Store was clean and organized. I bought a mug for a dollar cheaper than a shop up the street selling the same mug.

July 2016: So. many. souvenirs. Fairly priced, friendly staff, expansive assortment of miscellaneous items to choose from. Don't pass up an $8 t-shirt. read more