First, there are two listings on Yelp that are related and have nearly identical names and the…read moreidentical address. This review is for the goth Blackcraft retail place. Upon entering from the charming street, the eye is drawn upward through a massive space that is BlackCraft Salem. There is a great wow factor here! Most surfaces in the room are black, however the ceiling features a large glass area with a suspended life size witch sculpture. There is a pathway straight through the center of the room with children's clothing to the right and more adult sizes in the middle and rear. To the left are seasonal items and the checkout counter. On the left side from the entry, there is a great photo opportunity including a throne surrounded by candles. There is also a life sized Edgar Allen Poe statue on the right side of the room which also makes a fun photo opportunity. There is a good selection of items and sizes. There is an area upstairs that was available for small private events. It looks pretty cool. The coffee counter is in the far right rear corner and requires reservations during the spooky holiday season. (See review for my take about that item) This is a location not to miss overall. I highly recommend the hoodies and purses. This is where the BlackCraft Haunt Ttickets are available, and highly recommend it for adults!

To say that I was blown away when we walked into BlackCraft Cult would be an understatement. I…read moreremember opening the door and hearing my husband say "whoa." You walk inside and your eyes immediately go up to the enormously gorgeous witch statue that is hanging from the ceiling. I had seen photos and videos, but it is more beautiful in person. It is a tribute to one of the owners and her battle with cancer. The inside is decorated spooky with tons of orange and black everywhere - I wanted to stay here forever. They even had a life size statue of Edgar Allen Poe. They offer a ton of merchandise from apparel to mugs to even stickers and magnets. Everything is pricy as you would expect, but you can only get their items in store so I think it is worth it if you're looking for something unique. BlackCraft Cult also does a haunted house on the weekends during the Halloween season with live scare actors - you can tour it during the week too, but they do not have the actors then. Staff were friendly and helpful! I hope to come back some day to visit again! Check them out!

One of our planned stops during our first visit to Salem. Baby bat was a bit overwhelmed with the…read moresheer volume of apparel and accessories on display, but she was transfixed by her new handbag whom she has dubbed Wartson. The staff couldn't have been nicer. They had a great selection of Demonia and other footwear, but she informed me that she was "good for shoes." We shall return!

Wow! They have amazing goth/alt clothing and accessories!!! Service and staff were very helpful!!…read moreMust go if you are into that type of style!!!!!

Great customer service and selection. They priced their items fairly, they don't seem to do too…read moremuch of a mark up on the consignment or on the retail.Some of their sizes go up to 16 or 2XL, but there's a lot less variety for those sizes. If focused mostly on women's clothing but do have some men's options available.

What a gem. Great selection of interesting items. Definitely something for everyone. We bought a…read morefunny flask, shirt, and tote bag. The owner is wonderful. Do pop by.

I went here to look at the clothes and the jewelry - the owner was very friendly which was nice. I…read morelove the dog mom hats but I already have one! I was trying to find a dress but I didn't love the material of the item that I saw! I was happy to find some cute items but I didn't love anything~ I'll keep it mind the next time I'm in town!

This place has some of the best styles. I have a very busty figure and was shopping with super…read moreslender friends and we all found things we liked. The owner was so friendly. Would definitely recommend for those who enjoy layers and neutrals and others with curvy/full figures along with slender individuals

My daughter and I made our first trip to Salem this weekend, and she was looking to expand her…read morewardrobe. We stopped at several shops, but the Ossuary was her favorite. The store exudes goth ambiance with soft lighting to highlight clothing and great music. I wish I knew the woman's name who helped my daughter put together outfits. She was very kind and made my baby bat look like a million bucks. She's so pleased with her new pieces. We'll definitely return on our next visit. If you're in Salem you should check them out - being able to see and feel the clothing firsthand is so important and something you can't get from buying online.

Came here on a whim because I wanted to get a little jacket because I left mine in the car…read more One thing that I absolutely adore is their size range. They carry brands that also supply plus sizes. I was able to find things to try on in store and try on. I don't often get that option. I really wish I had more time to look through their stuff. Another thing that I adore about their storefront, some of their items are also local. I bought two books from local writers. They also have local clothing brands and I just adore this. The people who worked here were so friendly and helpful. I bought myself a lovely red duster. They knew their product well and was able to help me no issue. Items in this store are on the higher end, but its a small price to pay to be able to try on the clothes in store. That is just not something you can get online. Overall, we want to go to Salem again. I will make a point to stop by here again!

Such an amazing store…read more Parking Off street parking available or if you plan to walk around there's a metered parking lot behind the plaza mall Service All staff were so nice and welcoming even after the holiday month (October) Selection I love the fact that you can find the same fabrics in different patterns/style dresses so you can choose. Plenty of denim selections as well as holiday fits, such as one stop shop Value Worth the price. The styles and fabrics are unique, very difficult to find elsewhere. Such a find!!!

I had forgotten about this cute shop from my last Salem trip in 2018. I'm so glad it's around…read morebecause they have the best clothing in town. Everything is perfectly curated and styled. Pieces that feel unique. I immediately gravitated to a ghost collar top. I was going to just grab my size and pay but an employee suggested I try on because sometimes the sizing is tricky on the brand. I'm glad I did! The prices are high but you really are getting pieces that you won't find in every other store. The window displays are darling. I'd love it if my whole wardrobe could be from here.

Let me get this straight...a sweater made in China for $450? I think not. It's not whether I can…read moreafford it or not--it's the markup. The sweater I saw should be $90 MAX. The clothes are attractive, but the prices are ridiculous.

Excellent shopping experience, great customer service and left with exactly the separates I need to…read moremix and match for an interview.

Oh my! Still proves to be my favorite go to store when I come to Marblehead It was so great that I…read moreended up frequenting it twice while on my visit! I got the most amazing things from two long dresses, pants, jeans, shirts and sexy tops! There items are so on trend and I love them! Don't be afraid of trying on things that perhaps you wouldn't normally try on, because they usually look better on than on the hanger. I live in a warm weather climate so a lot of the items just don't work for me! There wee some items I liked which they could have ordered for me, but I really hate to pay shipping fees. So I skipped those items. However, it really is so so fabulous all around! You can order online as well if you wish. They also offer rose, water etc if you wish. Since I've been here, they changed things around a little, their dressing rooms are in the front and in the back is more of a storage space (where the dressing room used to be).

I'm a resident of MHD and someone who works in customer service. I have shopped here before and not…read morefelt particularly welcome by any staff members. Had a very horrible customer service experience due to the condescending/judgmental employee who "helped" me when I visited. She recommended the shop's shapewear to me when she saw me going to try a fancy long dress on "if I needed it..." I asked if she had said dress in a larger size and she flatly said "no..." and offered me a totally different sweater dress, probably because it looked large enough for me. Bobbles has *some* cute stuff but it's only sizes S,M,L and they all run pretty small. Simply put, all of their stuff you could find dupes of on shein or cider or the tiktok shop for much cheaper and with a far greater size variety. Not only that, you wouldn't have to deal with the horrific attitudes of the people that work there. Would not recommend if you're anything above a size small. If you're a size large like me, you're considered plus size to them. I was made to feel out of place and too big to shop at a place I've gone to for years. I've been here a bunch previously, like I said, but I will not be returning ever again. I suggest the Sistas consignment store because they're super nice and have a variety of sizes. Happy shopping!

Shout out to the folks here for their help!! I was…read moreunexpectedly in for a long stay in the hospital. When I went in, I thought it was for a few hours. This turn into a week+. I was sick, I had one pair of underwear with me that I hand washed. When I realized that it could be a longer stay, I tried first to order some essentials to be picked up. The app wasn't working for me for same day pickup. (Might have been my brain too) I called the store and asked for help. I had a lovely personal shopper help me by phone with some basics -joggers, underwear, t shirts to give me a chance to relax about my lack of hospital wardrobe. I am horrible with names in the best of circumstances, so while I wish I could mention specific people, I'll just say THANK YOU to everyone that helped me. My aunt was able to pick up the selection at the store and bring it to me without issue. While I didn't get to wear everything in the hospital (hospital gowns being de riguer), the clothes really came in handy during my recuperation. Thumbs up for great customer service, compassion and kindness. You had a weird request and came through brilliantly. Thank you!

I can't say enough great things about this store…read more Other reviews mention they don't care about plus size girls and that can't be further from the truth. I've been a size 12/14 my entire pageant career and I'm currently purchasing my 4th gown from them. Other stores never have the beautiful gowns I see in photos, but Glitterati does. They don't cheat bigger girls out of gorgeous dresses that blow you away. They were extremely attentive and helpful and made sure I had a gown with the WOW factor. They found a lovely dress AND they brought a seamstress up to put alterations on it and add a skirt to make it really standout on stage. No one else will have this custom Sherri Hill gown and Glitterati made it happen. All of the staff have been extremely kind and they put me in gowns that make my jaw drop. I've ranked at Nationals twice in their gowns. If you want a drop dead gorgeous gown, get one here.

I never got the dress I ordered from Glitterati!!…read more My daughter went Shopping at the Burlington Glitterati store and decided to buy the dress she liked from the Glitterati website. The dress was listed as in stock and ship in 2-3 days. I recieved a purchase/confirmationt by email. After 2.5 weeks the dress was not delivered and no email updates, so I tried to call (lefft messages) and emailed customer support without response. I stopped in at a local Glitterati and the "system was down" so they could not check inventory of the 4 local Glitterati shops. The woman was nice enough to search her store inventory without luck. After a few more calls and left messages I finally got someone on the phone from another store location. Initially she said it can take longer for delivery but I persisted I wanted to speak to a manager and confirm her dress was available to ship - my order receipt said in stock. It was then explained to me the dress always says in stock online however there is no warehouse they just use stock from their local stores and the computer is not always up to date. It took several more days for an employee to search inventory at all the local stores. To inccrease the chances of finding a dress my daughter liked, I suggested they pull all dresses of that syle number regauardless of color in size 00 and 0 and we would consider picking from what dresses were available. Unfortunately they were unalbe to find any dress in that style number in the size range I requested. Thats six colors and two size options and they found NOTHING!! Hard to believe. Luckily I was able to order the same dress online and that store was excellent. The store Dress Me Up of NewYork had the dress color and size my daughter wanted. I paid a little extra for quicker shipping because of the wasted time by Glitterati. Dress Me Up emailed me receipts and tracking numbers and kept me informed. I was able to speak to them on the phone when I called, great customer service. I really wanted to shop local but Glitterati was unable to deliver the dress that they said was in stock, and no one seemed to know it was not available and I probably would have never been notified in a timely manner. Its appauling that in order to buy the dress online you have to check a box that confirms dress is Non refundable, non exchangable and all sales final but yet they cant follow through on a dress listed as in stock. Shame on them for not being more organized about their inventory and shame on them for not notifing me or rectifieng the situation within a day or two. It took at lest a week. They know dress shopping and finding the perfect dress is a big deal for these kids going to prom.