The staff does not have air conditioning!! It was at least 115 inside where they were working. My car said 108, and when I went inside to pick up my laundry I almost fainted from the heat and humidity!! I asked if they had AC, and the sweet woman said no. This should be a violation of labor laws!! Someone please help the staff!! read more

We recently brought in several dresses and a pair of pants to be hemmed. When we went to pick the pieces up, several dresses were done so poorly, terrible seams, uneven seams that we sent them back. A week later they were still poorly done. We're not sure one of the dresses was even retouched. The pair of pants were also done incorrectly. The owner only offered a 20% discount, we weren't willing to try for a 3rd time. Now we have to find someone else to fix the problems. Take your alterations business somewhere else. I don't mind paying good money but this was a complete ripoff. read more

If I could give this business zero stars, I would. I'm appalled at the way I've been treated as a paying customer for more than a year. I brought 2 dresses in recently to have the elastic replaced in the sleeves. When I picked the items up, and after paying more than $100 (certainly not true to their "value" name) for 2 simple alterations and a blouse, I realized one of the dresses hadn't been fixed at all. The sleeves were left exactly as I brought them in. The other dress looked like a child had sewn the elastic and basically ruined the dress. And still I paid $107. What's worse is that when I first brought the items back to show them the problem, the owner John wasn't there. So I was instructed to call back in the morning. When I did, rather than apologizing for the confusion--especially since they couldn't even find record of my alteration at all--John proceeded to tell me there is nothing they can do and argue whether there was any issue at all. The whole situation is unacceptable. I will absolutely not be going back here and warn anyone from going here. Your clothes will be ruined and you'll be treated like garbage. Buyer beware! read more

Life savers!! I took my wedding dress here to get cleaned two days before my wedding. I was desperate from a nearby cleaners that got my dress dirty during a routine "steam". I dropped it off at Value Cleaners where I was then called directly by the owner who assured me that they would take the best care of it. AND THEY DID! Would recommend their amazing team and super customer service to anyone in the area! read more

Amazing and efficient staff. They really take the time to explain everything. The quality of the clothes is great!

They are very expensive and offer no teacher discounts. The cloths looked great so if you don't mind paying Cadillac prices, you will like the results.The clothes were well laundered. So I got what I paid for. Especially the starched linens. read more

I like to use these cleaners all the time because of the great prices and my shirts always come out so well cleaned and well pressed. Always on time with their cleaning too. Great staff running this business. You too will love their service. read more

Value Cleaners - Sewing & Alterations Near Me - Indian Wells, California

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Well. As I mentioned you SHOULD get what you pay for. My brand new straight from the store DKNY silk jacket came back from Value Cleaners with bunched up shoulder pads. I didn't appreciate having to explain to the owner why this is their responsibility. This business is great until there's a problem. Take your chances with this business. I'm done. read more

In town from the Bay Area for a wedding and brought my shirt in on Thursday for dry cleaning. I asked if they could have it ready next day, they said 100% no problem. Unfortunately, I wasn't able to pick it up on Friday and came Saturday after they were closed . I banged on the window in the front, and was finally able to catch somebody's attention. Being closed didn't stop them from providing excellent after-hours support, on top of that, my shirt looks immaculate! Thanks team, you guys rock. read more

Fantastic service. I needed to get my suit dry cleaned in less than 24 hours on a weekend and they come through for me. Super clutch. Service was awesome too. Very friendly people. I highly recommend this place. read more

Brought in a pair of u uniform pants that needed to be taken in and have the button fixed. The person at counter marked how much the pants needed to be taken in and told me to come back on Monday. I came in picked them up, got to work only to see that they had not be taken in. Of course, i had paid for them to be taken it. When I called the moron owner had an attitude instead apologizing for doing half the work. I paid for a service that wasn't even done. This place is clearly a shit show. GO ELSE WHERE, unless you want to pay to deal with an arrogant douchebag. read more

The WORST dry cleaner I have ever been to. Aside from being ridiculously expensive, they completely destroyed a cashmere sweater I brought in to them. When I picked it up, they told me it came in with holes all over it. It absolutely did not and, if that was the case, why would they not call to tell me that before cleaning it, to cover their own ass? When I asked for the manager to look into it, they came back and told me that moths had done it but they couldn't see the holes when it came in and the material must have just come apart during the cleaning. WHAT?!? Didn't even refund the cost to clean it. read more

fast, friendly, my go to place. Reasonable prices, too, especially considering what's been going on with covid and inflation.

The Sohn family has been running this quality cleaning business ever since I could remember. They are a very service minded business, with an emphasis on professionalism and friendliness. They offer a fantastic value in both the work they do, which in many occasions has needed a quick turnaround. If you need that jacket or slacks done for the big party Friday night, Value Cleaners will get it done for you! I highly recommend this shop for all your cleaning needs. read more

Having been spoiled by Dan at Sundance for decades, my feeling upon his retirement was of being isolated on a desert island. Shirts are my high standards concern. John at Value Cleaners gives me: a) consistency; b) price value; c) John is always on premises; d) each customer is valued; e) John actively listens--- we are not considered the enemy. Thank you, John. read more

I didn't realize picking a place to alter my jeans would be such a chore. After reading reviews and making phone calls. It finally boiled downed to two places. Value Cleaners and Pepe's. I ended up at Value Cleaners. Because John answered my questions over the phone and the cleaners was closer at the time. Plus, most places would not touch my raw 17oz pair of jeans. I'm glad I went there. As soon as I entered the establishment, I was greeted with a smile and a sincere "Good Morning." from John. John answered all of my questions and over came any objections I've had. Explained to me how my jeans would be altered and made sure I understood that. So, I went ahead and got my jeans altered. I felt at ease and comfortable. I decided to bring in 2 jackets and a peacoat to be dry cleaned the same day. Today I got my jeans' and outerwears back a day early. The jeans were done perfectly and my dry cleaning looked fresh and new. The prices were good. Others cleaners quoted me at least 15% higher than what I was charged at Value Cleaners. Thank you, John for a job well done. You've earned my trust and my business! read more

Well, they probably deserve all the great reviews on here and my clothes came back looking fine, but with each item averaging out to almost $6.00, it's seriously overpriced compared to other dry cleaners in the area. Welcome to Indian Wells living! read more

Value Cleaners is great!!! I highly reccomend them for all your dry cleaning needs... John S and his Staff are very courteous and and informative when it comes to special fabrics, and not to mention the prices are very reasonable!! Keep up the great work Value Cleaners!!! read more

We had a wrinkled wedding dress emergency! Value Cleaners and Jonathan's Cleaners came to the rescue on the wedding day! Amazing customer service. THANK YOU! read more

Excellent service and great results! I recently acquired a number of sentimental garments that belonged to my great grandmother (who is deceased) and was very nervous about turning it over to just anyone! Not only did they clean these delicate garments professionally, but they did it in a timely manner! I highly recommend this business for any dry cleaning needs... and frankly, I was shocked to read the ridiculous posting by Sopla... umm... yeah.... I rarely say that, but after reading half of her 'other' postings, its clear she's one of those complainers that doesn't go out to eat unless she has figured out a way to get it "comp'd"... Great Service and big thanks to the staff for taking care of these sentimental items! read more

I got married on New Year's Eve and I have finally settled back in after an amazing night and honeymoon! I finally have the time to give a huge thank you to Jonathan! We met over the phone and after my mom and bridesmaids tried two different steamers sent to our room, we decided to reach out and send my dress off property. Jonathan, I could tell by your voice we were cutting it close with basically slightly over an hour to get it steamed so I could be ready for pictures at 3, but thankfully, you caused no more stress on my end and said yes! He rushed from his sister store in Indio to Value Cleaners in Indian Wells, so we could get him my dress quicker and he steamed it himself. I had my dress back in my room by 2:45. I appreciate all you did and I won't forget it! Thank you! read more

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Love coming to this cleaners! They are very customer service oriented and do a great job! I've always had my clothes cleaned on time and done well. John and his staff are very professional, friendly and knowledgeable. Great quality cleaners! read more

I've used this place a few times and I have to say I'm pretty impressed with the quality of their work.

After many many years of using them at times they did great work for us at times mediocre, I will no longer bring my dry cleaning here. Took a Joie expensive top with a small stain to them and was handed back a ruined top with a huge white stain on it. Owner was non apologetic and not willing to take any responsibility. Actually blamed it on me. So end of story read more

My parents live in Indian Wells and have been using Value Cleaners for over a decade now, so even though I live in San Francisco and got married in Maui, my mom insisted that I have my wedding dress cleaned here. I was super nervous because not only did my train have grass and dirt stains on it (and had been in sea water, too!), the dress itself has delicate beadwork all over. I really couldn't have been happier with the results. We were warned that they would do their best but everything may not come out to the extent we were hoping, but when I received my dress back, it was in perfect condition. Now, whenever I have anything to dry clean that I'm worried about, I wait until my next visit to my parents. I am always super happy with the results! read more

I've used Value Cleaners several times during my vacation to the area and have never had a problem. They are always professional and the quality of work is very high. You can tell that they really take pride in all of the detailes (such as replacing a button or packing the clothes in tissue paper). I've brought very expensive pieces to them and have never been concerned! Highly recommended if you want quick/high quality service! read more

Always a pleasure doing business with Valet Cleaners! Charlie, the owner, always greets you warmly. They do outstanding work, both in laundered and dry cleaned items. A family-owned and operated business where your are made it feel like a valued customer. I give them an A+! Highly recommend! read more

Did an amazing job at altering my dress. Very friendly customer service. I was in a rush and need last minute alterations on a dress I bought for a friend's wedding. I wasn't expecting much because it was a 24 hour turn around time and I just needed it shortened. The gentleman was super friendly that pinned my dress and understanding about my situation and when I got the dress back I was very pleased with the workmanship. The dress was sown very well and dry cleaned and with a 24 hour turn around was surprisingly very affordable. I will be back to this place for more simple alterations. He did inform me that the more complex alterations they send out which I was thankful for his honesty. I don't like people that try and take on jobs that they cannot complete to satisfaction. Overall very pleased with everything. I think great customer service goes a long way for me and to have great workmanship too goes above and beyond. What more could a customer ask for. read more

I have been taking my dry cleaning to Value cleaners for a while now, the staff is always very friendly and helpful. I have never had a problem and they have gotten stains out that i never thought they would be able to remove. I would recommend them to everybody. read more

DO NOT TAKE YOUR WEDDING DRESSES OR ANYTHING SILK HERE!!! I was assured that they could take the minimal grass stains etc when I dropped it off. I spoke extensively with the customer service lady and we went over every inch of the dress to mark the stains...when I got it back.. yes, they had taken the grass stains out.. but they had also left? 2 pin sized dots stains on a previously unaffected area..mid drif..area.. along w those stains.. they had been so harsh to the fabric in those areas that if you hold up the dress to any decent light you could see a patch left due to the texture change.. OK.. I've treated silk at home on my own.. YOU are supposed to test the the seams INSIDE to see how the fabric will react FIRST!! when I brought this to their attention.. they seemed "perplexed" by that notion.. and acted as if these 2 new spots were acceptable.. DO NOT say you are capable of treating SILK if you are not.. I would have rather had the minute grass stains left than to have my dress ruined like this!!!! And THEN of course.. the manager was not there.. but would be there the next day.. so manager "J xxn" "S"...(you can't use real names here on Yelp) was not there the next day either..what a shock.. ..when I asked "what did he say about it?" she said "he said there was NOTHING to be done to fix this" ..then I said.."I'm not going to pay for this!" and she said, I'll call him..she did and then he said "I could not take the dress without payment".. Nice.. really?? really? that's it..?? you ruin my dress and do NOTHING?? no apology? you don't even TRY to fix it????????. UPDATE::In response to the comment left by the owner... simply stating that you do things, clearly does not mean that you actually "practice what you preach". My experience clearly proves this. So maybe not being in denial about your "capabilities" and look into all the things you clearly did wrong and try to fix them! If you can't do something without ruining a very valuable dress, then don't tell your employees to say "yes" when asked. When you have a customer who is not happy, OFFER to make it right, or OFFER some kind of resolution.. Don't just tell people, "nothing we can do"... after you've ruined their dress! read more

I have been bringing my valuable clothing to John and the Sohn Family for years and have always been wowed by their amazing customer service, fine quality of their cleaning and efficient turnaround time ~ All with a friendly smile! I highly recommend Value Cleaners as THE BEST place for Dry Cleaning in the Desert!! read more

I needed a quick, last-minute alteration done on my Class A uniform on my way to an NCO Club function at 29 Palms and Value Cleaners came through for me. My girlfriend, who lives in the area, recommended their services to me. Not only was the price reasonable, but the service was spot on, fast, and friendly. I was worried that I wouldn't get my uniform back in time for the function, but they assured me that everything would be done as asked. Because they knew I was in a rush, they personally did me a favor and called me to let me know that my uniform was altered, cleaned, and ready to be picked up - early! I definitely recommend their services! read more