1. Palm Desert Cleaners

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Palm Desert, CA

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Palm Desert Cleaners

4.2 (11 reviews)
Open • 7:00 am - 5:00 pm

Services - Palm Desert Cleaners

Dry cleaning

Stain treatment

Clothing alterations

Palm Desert Cleaners Photos

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6 days ago

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7 years ago

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5 years ago

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10 years ago

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9 years ago

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10 years ago

Have been using there services for 25 years and have always been very happy with my cleaning and great alterations. very friendly

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Classic Cleaners - It has always stated clearly on my receipts to put all of my items in separate bags.

Classic Cleaners

(15 reviews)

I took two performance garments here that were very expensive - a hand beaded jacket and shell. I…read morestressed that they needed to be handled carefully. When I picked them up they were noticeably more limp than when I brought them in. The counter person said they hand-washed the garments even thought the tags on both garments clearly said dry-clean only. I took it back to the local retail vendor and they kindly sent it to their factory to clean correctly. I asked three times for my $49 to be returned and left messages for both the manager and the owner. No one has ever called me or acknowledged my dissatisfaction. I wish I would have looked at these reviews sooner.

Classic Cleaners - Rancho Mirage Location…read more As a new resident to the area, I wanted to support a nearby local business and decided to give Classic Cleaners in Rancho Mirage a try. Unfortunately, my experience has been extremely disappointing. I brought in a king-size Pottery Barn duvet cover (oatmeal color) to be cleaned and pressed, which cost about $25. It took almost two weeks to get the item back. When I picked it up and helped my mom put it on her comforter, we immediately noticed something was wrong: there were greenish-blue, crusted stains in several spots that had bled through the fabric. The substance appeared melted into the duvet, preventing the comforter from sliding through properly. I called Classic Cleaners right away, left a detailed voicemail, and never received a call back from the owner or manager. After a few days, we returned the duvet and spoke with an employee (Claudia), who took the item back and issued a new ticket with yet another long turnaround. Once again, no one followed up with us during this time. When I returned on 9/20/25 to check on the item, I was shocked to find that they were ready to charge me again for cleaning--despite the fact that the duvet was damaged under their care. The staff insisted the substance was "gum" and claimed it came in that way, which is simply not true. At no point did anyone contact us to discuss this issue before proceeding with cleaning and pressing, when it should have been obvious. When I asked to speak with the owner or manager, I was told only "the boss" and offered a mere $50 in-store credit--not a refund, and certainly not compensation for the ruined duvet. They refused to take responsibility, insisting it was not their fault. In the end, I requested a refund of the original $25 charge and believe they should also take responsibility for the cost of the damaged duvet. Sadly, the lack of accountability, poor communication, and dismissive service have left me with no confidence in this business. Recommendation: Avoid this cleaner. The service was slow, careless, and unprofessional, and they did not stand behind their work.

Palm Desert Cleaners - dryclean - Updated October 2026

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