Just rented a unit here - great experience. Cost is affordable, rules are clear, all my questions…read morewere answered. Found the facility clean and organized and the people helpful and efficient. Climate control was important to me. Will recommend these folks; everything I saw says they take their business seriously and my belongings are safe.

Super helpful team. Layla is so friendly and ready to accommodate any way she can. Thank you so…read moremuch team!

This is one of the most wonderful places to use a storage facility. Shame ar is amazing at the…read morefront desk, nice, knowledgeable and Kristen not only spent the day when my silly self lost them on the property but called me when she found them. Clean, secure and amazingly professional.

Robert helped me get a space. No hassle. He was knowledgeable and very nice. Thank you, Robert.read more

No problems with this storage facility. Staff was very helpful as we moved out. They will work with…read moreyou. I will use again.

Very easy to navigate the website and secure the rental. The rental was spotless as well as the…read moreentire building. Handy moving cart was available in the building. Convenient location. Highly recommended.

It's a great location. Right off either I70 or I270, which is why we chose this place to store are…read moremany precious treasures... ok the junk we have from downsizing from a five bedroom to a two bedroom. They have a special where you get the first month free. Now this can mean the first month where you move your junk errr treasures into the place. Or in our case the first full month after you've moved whatever it is into your unit. We chose the latter. You do need to buy their basic insurance to be eligible for this offer, but that's $14. So $14 or $140. It's a no brainer! They have carts to help you transport your... stuff to your locker. 6 carts in total. 4 flat beds and 2 of those carts you tend to see at Lowe's fir transporting lumber. The place is very clean too. Another huge bonus you don't want your... stuff to be stored in a dirty facility do you? Happy so far. Now who wants to buy some gym equipment.

My husband and I have been renting an extra large climate controlled until for about 1.5 years and…read morehave been in and out of EZ a great deal. I find the staff super helpful and professionally friendly. The place is always clean and I feel safe there. I just purchased a home and so we closed out our account. I can't say enough nice things about this location. I was dreading renting a storage unit, especially after reading a bunch of reviews. But this was a great experience during a hard transition. I highly recommend this group. I will happily come back if ever I need to.

I am a returning customer because my son has been using Self Storage Plus on 1186 N. Mildred St…read more Ranson WV now for a couple of years. Customer Service Representative was outstanding today on the phone. He gave me a great deal on my unit.

please consider not storing your valuables at this place! We rented a climate controlled unit for…read morethe purpose of storing many old photos news articles about our family and friends, furniture was stored as well. Much to our surprise yesterday 7/29/25 the a/c was not working everything smelled like mold!!!!!! the only reason the furniture was not ruined is because it was still packaged in moving boxes. We received no warning, notice it was not working.

Thanks to Brittany for being so cooperative and nice! Purchase process was smooth and she is so…read morefriendly and helpful. Will definitely recommend to others.

Friendly staff - easy access. We have both an RV spot as well as a storage locker. Not sure what…read moremore you can ask for from a mini storage place.

I am writing to personally thank you both Ashley and Stephanie for the exceptional customer service…read moreyou provide. Whether I am calling or visiting the office to make my monthly payments, you are always excellent communicators and incredibly helpful. I have been a customer for nearly four years, and I recently recommended CubeSmart to my oldest daughter when she moved back home. She is now a customer as well and is very happy to experience the same great service I have enjoyed. I will continue to recommend your storage facility to anyone I know looking for a recommendation. Thank you again for all that you do.

East Frederick storage is a very bad place to store your belongings. They are liers and sell you an…read moreinsurance policy that you pay for and they won't give you anything. All my stuff was destroyed by water, mice, bugs and the people who work in the office know this is going on, and they sell this insurance with the knowledge of knowing you will not get anything for damages. The company they have is a third party cubesmart, handling complaints and they won't even return a call from you. This whole business needs to be shut down!!. This is horrific, my furniture and my stuff all was destroyed and to the point of unrecognizable after all the water and mold and bugs and mice that destroyed everything. The office is rude and just blatant liers. I have pictures of all the damages and would like to post them if yelp wants them I would not go near this business, stay away, they need to be shut down!!! They deserve 0 stars but, I have to show 1 star to post this

I came in to get some info on pricing for some different storage units. The girl as the desk was…read morevery helpful and even walked me around the property to show me a few different storage units to give me an idea of what I might want. She even took the time to write all the pricing down so I would have it to reference later when shopping around. I didn't come back yet but if i decide to get a unit I will most likely come here. ***Update*** I came back a few days ago and rented a 5x10 climate controlled unit. The female that helped me when I was asking about prices was not there but the manager was. He was very nice and answered every question that I had. He took me to the unit in the golf cart to show me where it was which was awesome. When we got to the unit there were cardboard boxes from a previous customer still in my unit. The manager was very apologetic and quickly cleaned out the boxes so that I can start loading my stuff into the unit so no problem because when I was a teenager I worked at a storage facility for a few years so I understand how people just leave things behind and don't tell anyone. The manager also went to another building to get me a cart because the one in my building was broken. Great experience overall!

Easy move in process, good price, very clean, great customer service, and easy access to my unit.read more