I had a great experience. The process of renting the unit was easy. The price was cheaper than…read moremost. The staff is very friendly and helpful. The unit itself is clean and easily accessible.

Every storage place has temp control and inside space so that's not a plus here, just NORMAL. Ive…read morebeen in the storage facility in martinsburg for only 4 months and my rent has increased $24 already. I'm living on Pennie's at this juncture in my life and seriously don't appreciate this happening. EVERYONE on reviews warned me of this but I did not have an alternative which this storage company knows and relies upon. How can we (as customers) fix this problem?? BBB?? They cannot get away with raping their customers. I am beyond pissed.

I rented a unit at the Inwood location in June 2024 when it was still Valley Storage. I signed for…read more$164. In November of that year, they raised the rent $20 (12.2%). In March 2025, Self Storage Plus bought out this location. In October 2025, they raised the rent from $164 to $234 = $70 = 42.68%. Their email notification says they did this "to ensure we are offering competitive rates and exceptional storage solutions". They say they've "carefully assessed the current market rates". Of course, if you look around the storage market in this area, Self Storage Plus owns almost every storage facility. So in other words, they "carefully assessed" the rates they set, and decided to raise them nearly 50%. I'm going to report this company to the feds for monopolistic business practices. You can do the same at https://www.justice.gov/atr/webform/submit-your-antitrust-report-online.

Signed up for a unit and was sent my access code and unit number and was told I was good to go in…read morethat day. Tried going the next day and my code didn't work. Tried calling the local office and corporate with no answer so now I have to unload all the stuff I loaded into my vehicle.

Office was very helpful and unit was clean and ready. I called reserved unit over the phone and…read moresecured area.

From the owner: Self Storage Plus in Martinsburg WV has self storage solutions for residential and commercial…read morecustomers. We have a variety of storage units all with a high level of security. Let our storage experts help you find Martinsburg WV self storage today!

I rented a unit at the Inwood location in June 2024 when it was still Valley Storage. I signed for…read more$164. In November of that year, they raised the rent $20 (12.2%). In March 2025, Self Storage Plus bought out this location. In October 2025, they raised the rent from $164 to $234 = $70 = 42.68%. Their email notification says they did this "to ensure we are offering competitive rates and exceptional storage solutions". They say they've "carefully assessed the current market rates". Of course, if you look around the storage market in this area, Self Storage Plus owns almost every storage facility. So in other words, they "carefully assessed" the rates they set, and decided to raise them nearly 50%. I'm going to report this company to the feds for monopolistic business practices. You can do the same at https://www.justice.gov/atr/webform/submit-your-antitrust-report-online.

From the owner: Self Storage Plus on 78 Delia Way will make storing your business or household needs easier. For…read morethe best GPS directions for our storage office use 4675 Winchester Ave, Martinsburg, WV 25405. Our outdoor parking can be a vital part to preparing for seasonal storage as well as freeing up your space. We are a secure storage facility in Martinsburg WV with answers to your storage questions. Find drive up storage units as well as temperature controlled storage options the next time you are searching for self storage near you. Our Martinsburg WV storage facility and experts are here to help you!