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    Valley Steam

    4.0 (4 reviews)
    Closed 7:00 am - 7:00 pm

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    Response quality

    Excellent

    Services - Valley Steam

    Carpet cleaning

    Grout cleaning

    Grout recoloring

    3 More Services

    Grouting

    Rug cleaning

    Upholstery cleaning

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    7 months ago

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    8 months ago

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    The Grout Doctor-Scottsdale

    The Grout Doctor-Scottsdale

    4.0
    (25 reviews)

    Horrible experience. Paid almost $700 to have 2 showers cleaned/sealed, couple of cracks repaired…read moreand caulking around kitchen sink redone. After the "cleaning and sealing" was completed it looked like nothing had been done. Pictures posted in review are after the work was completed. The grout that was repaired was also a totally different color. As for the kitchen sink.... they placed gray grout over top of old clear caulking and lime scale build up. Called back and talked to the person who came out and gave us a quote the first time and shared pictures and concerns. He came out the next day and looked at it and agreed it didn't look good. After he tried to re-clean the shower he said sometimes things just don't come clean and the grout color doesn't match because the other grout wouldn't come clean also that they cannot guarantee cleaning services..... none of which was explained during the quote or when we wrote a $700 check. He then said he would talk to the owner and see what else they could do for us..... Called back the next day to tell us nothing could be done but color stain the grout lines in one shower for another $300...... Not sure what we paid $700 for or why we would pay another $300 for when neither shower looked like it was cleaned at all and the small amount of "repairs" done were sloppy and didn't even match. Wouldn't mind paying $700 for work if it was done correctly. Would never recommend grout doctor to anyone ever again.

    We could not have received a more professional and outstanding job from this company. We opted for…read morethe grout cleaning and paint. The results are outstanding. It appears to be a completely new tile job at a fraction of the cost. The two gentlemen who did the job could not have been more accommodating and well trained. Their expertise is commendable. Could not be happier with the result.

    The Grout Doctor - Gilbert / Chandler / Ahwatukee

    The Grout Doctor - Gilbert / Chandler / Ahwatukee

    4.3
    (3 reviews)

    Had two tiles replaced and grout n tiles cleaned they looked brand new like they did seven years…read moreago when they where first installed. Rep did not look professional but the job was outstanding. So at first I was worried but in the end I was surprised. Not sure if this was the same store as above

    I did my fair share of research prior to selecting a company to clean/seal my tile and grout. We…read morehave numerous recommendations for other companies but with our slate floors, I truly wanted EXPERTS! My research was confirmed with The Grout Doctor as they ONLY DO TILE! This told me they truly knew tile and how to care for it with proper equipment. Tony came out to give an estimate whic was prompt and detail oriented. My wife and I were impressed by his personal touch but in depth knowledge of how they were going to clean and make our floors look brand new. Pricing was extremely FAIR including repairs of some grout and tiles that were popping up. When it came time for cleaning, Daniel arrived. He again was knowledgeable and informed us he would make our floors shine! When we arrived back at our home after the work was done, less than an entire day, we were extremely impressed. Our grout was back to the original color, the repairs were seamless and our floors were shining! Numerous people have commented on how much different our floors like. The sealant brought out the true color in our beautiful slate floors. We will recommend The Grout Doctor to anyone who asks for a reference for tile floor cleaning and sealing.

    Coconut Cleaning

    Coconut Cleaning

    4.6
    (417 reviews)

    I heard of this company a few years ago from Green Mango. They were running a deal so I had my…read morecarpets cleaned and was so impressed. They were so professional and did a great job. Recently I had my air ducts cleaned and appreciated the helpful run down of what to expect, and again another professional and quality experience. It made SUCH a difference in the air in my home and smelled so good! Give them a call with the sq ft of your home and get a quote! I'd definitely use their services again and recommend to a friend :)

    First off I want to give credit that the two technicians that came into my home were very polite…read moreand professional when they were speaking to me. The customer care/routing managers I spoke with over the phone all very polite. However I would never use this company again nor would I recommend them to anyone. I was quoted $300 to clean two area rugs. I had a giftcard that covered the amount. The technician that came into my home took maybe 10 minutes to clean both rugs and complimented on how clean they already were. He left and that evening my dining area rug had brown dirt spots running down about 1/4 of the rug. My rug was cleaner and white BEFORE he got there. The next day the company called and asked how my service went I explained that my white rug is now brown and they quickly wanted to make it right. I sent them pics and they got me in the schedule the next day. Great right?! I was impressed. My appt was scheduled the next day between 10 and 12. By 11:45am I called and they informed me the tech was finished and on their way. 30 minutes later I called again and they informed me now that he was "finishing up in Chandler and is on his way." I'm like you said he was on his way 30 min ago so is he or is he not? They put me through to the routing manager and he said he's on his way. I asked did you speak to them because no one has called or texted that they are on the way. You said 30 min ago he was finished and on his way but now it's "he's finishing up in Chandler?" I'm in east Gilbert. He said I'll call him now and get an ETA. Great thank you. Gets back on the phone and now he's coming from Mesa? Like what the heck?! You said he was in Chandler and now it's Mesa? Routing manager says my appt is being bounced around different techs. I have never heard of that? It's almost like if I hadn't called no one was going to show up because literally no one showed up until I called twice. It's now 12:45pm. Tech shows up-again super nice young man. Spent maybe 8-10 minutes on the rug focused on one specific area. That area is clean now and white again but he neglected the other 1/2 of that strip that was still brown. Ugh. I will never use this company again. And I'd encourage anyone thinking about using them to run! They will ruin your carpets and leave jobs 1/2 finished with brown dirt splotches all over. If I'm gifted a gift card again it's going in the trash.

    Valley Steam - carpet_cleaning - Updated July 2026

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