Horrible experience. Paid almost $700 to have 2 showers cleaned/sealed, couple of cracks repaired…read moreand caulking around kitchen sink redone. After the "cleaning and sealing" was completed it looked like nothing had been done. Pictures posted in review are after the work was completed. The grout that was repaired was also a totally different color. As for the kitchen sink.... they placed gray grout over top of old clear caulking and lime scale build up. Called back and talked to the person who came out and gave us a quote the first time and shared pictures and concerns. He came out the next day and looked at it and agreed it didn't look good. After he tried to re-clean the shower he said sometimes things just don't come clean and the grout color doesn't match because the other grout wouldn't come clean also that they cannot guarantee cleaning services..... none of which was explained during the quote or when we wrote a $700 check. He then said he would talk to the owner and see what else they could do for us..... Called back the next day to tell us nothing could be done but color stain the grout lines in one shower for another $300...... Not sure what we paid $700 for or why we would pay another $300 for when neither shower looked like it was cleaned at all and the small amount of "repairs" done were sloppy and didn't even match. Wouldn't mind paying $700 for work if it was done correctly. Would never recommend grout doctor to anyone ever again.

We could not have received a more professional and outstanding job from this company. We opted for…read morethe grout cleaning and paint. The results are outstanding. It appears to be a completely new tile job at a fraction of the cost. The two gentlemen who did the job could not have been more accommodating and well trained. Their expertise is commendable. Could not be happier with the result.

I have fine non glazed travertine stone floors with chiseled edges that after 20 years needed some…read moretile repair, grout replacement and matching grout paint work in three separate areas of my home. I interviewed several supposed experts who work on this type of fine rough stone with chiseled edges. Each company said that matching the grout color exactly and guaranteeing that removing several different size Versailles individual stones would be extremely difficult if not impossible! I finally interviewed Conrad Fiedler owner of the west valley Grout Doctor franchise. Yes he owns a franchise! From the moment he inspected my floors he let me know that not only could he replace several cracked tiles but that the majority of the hairline cracked tiles could be properly epoxied and no longer be visible. As to the grout work and paint restoration he assured me that the color would not be noticeable. I took a gamble knowing what his competitors had told me that using a franchise was a very bad idea. What I didn't know was that the many years of experience in repairing fine stone was Conrad's expertise. Every franchise of any type is only as good as the owner's expertise! Mr Fiedler's results were wonderful. What he said would be the results were exactly as he represented. I would highly recommend him for any tile and grout restoration or repair. His price was competitive as well! Neal Goldblatt, retired real estate agent/owner

I had my travertine and grout cleaned today. Ovi did an amazing job…read more My floor is 10 years old and looks almost brand new. The price was right also. I recommend The Grout Doctor. Diane

I had some grout work done in our shower. Tony took good care of us. Price was very reasonable…read more I would recommend them to anyone.

The Grout Doctor's Bob and Marsha went out of their way to work me into their tight schedule before…read morethe 2000 Christmas holiday. I needed some cracks regrouted in the master and guest bathroom showers before we placed the house on the Gilbert market for sale. They gave me a fair bid and when they came out the following week to do the work, the result was fantastic. They are kind and down-to-earth and used quality products to complete the work. I can't thank them enough and I know that if you use them for your grouting needs, you will be satisfied as well.

Had two tiles replaced and grout n tiles cleaned they looked brand new like they did seven years…read moreago when they where first installed. Rep did not look professional but the job was outstanding. So at first I was worried but in the end I was surprised. Not sure if this was the same store as above

I did my fair share of research prior to selecting a company to clean/seal my tile and grout. We…read morehave numerous recommendations for other companies but with our slate floors, I truly wanted EXPERTS! My research was confirmed with The Grout Doctor as they ONLY DO TILE! This told me they truly knew tile and how to care for it with proper equipment. Tony came out to give an estimate whic was prompt and detail oriented. My wife and I were impressed by his personal touch but in depth knowledge of how they were going to clean and make our floors look brand new. Pricing was extremely FAIR including repairs of some grout and tiles that were popping up. When it came time for cleaning, Daniel arrived. He again was knowledgeable and informed us he would make our floors shine! When we arrived back at our home after the work was done, less than an entire day, we were extremely impressed. Our grout was back to the original color, the repairs were seamless and our floors were shining! Numerous people have commented on how much different our floors like. The sealant brought out the true color in our beautiful slate floors. We will recommend The Grout Doctor to anyone who asks for a reference for tile floor cleaning and sealing.

First time having our carpets cleaned and the service was amazing! Very straight forward and left…read morerecommendations on cleaning every couple weeks to keep it clean. The carpet is still drying but already looks cleaner! We had 4 rooms cleaned today and such a great value! You get very good value with this company and would recommend to anyone needing a carpet cleaning!

I had Cranmore clean my couch and loveseat. They look so much better now!…read moreNice guy.. punctual, efficient, and knowledgeable.

There are a lot of carpet and tile cleaning companies out there -- and I've tried quite a few. I'm…read morea tough critic when it comes to service and quality, which is exactly why I'll continue choosing GCS Carpet & Tile Cleaning again and again. Owner Mark brings a level of passion and pride to his business that truly sets the tone. It shows in every detail and in the team he leads. John and Frankie were outstanding -- on time, respectful of my home, efficient, and incredibly thorough. They worked quickly without cutting corners and left everything looking fresh, clean, and revitalized. If you want a company that shows up, cares about their work, and delivers exceptional results, GCS is it. Highly recommend.

Jon just cleaned my carpet today and they look amazing! The house looks so refreshed. Carpets were…read morequite dingy and spotted but now they look wonderful. Everything dried within a few hours. Couldn't be happier!

Excellent results, best around! I used Ben services several times for carpet shampooing and grout…read more Recommended him to friends. Always appreciate the amount of time they took and worked hard on the rugs and carpets. Hire Ben and you will be very happy you did!

Our shower needed a good cleaning and boy did Benocular deliver. New grout all around, glass looks…read morenew, chrome shines, and every corner is no longer a scary sight. A great value, fantastic communication, and attention to detail.

I heard of this company a few years ago from Green Mango. They were running a deal so I had my…read morecarpets cleaned and was so impressed. They were so professional and did a great job. Recently I had my air ducts cleaned and appreciated the helpful run down of what to expect, and again another professional and quality experience. It made SUCH a difference in the air in my home and smelled so good! Give them a call with the sq ft of your home and get a quote! I'd definitely use their services again and recommend to a friend :)

I had my couch cleaned today by Raul and he was amazing! His professionalism was impeccable. I…read morehighly recommend him and his services! Thank you Coconuts cleaning you are the best!!! :)))

Have hired this business for first time for one of my rental property. Few thing stands out…read more - Right on schedule time - explained clearly before starting job what is possible or what is not - did not created mess after cleanup for rest of house - best price in town - carpet looked fresh after the cleanup Will use them again and recommend it

Very easy to work with and did a wonderful job of deep cleaning our carpets. We found their prices…read moreto be very reasonable as well.

He did an awesome job I would recommend him again and again we will have him back to do our windows…read morebefore the spring. There is one spot that needed to be fixed. He came back with without hesitation made sure that everything was perfect.

We've all been there...renting and dealing with the Rug Doctor only to realize a few weeks later…read moreyou should have had someone with professional tools who knows what they're doing help instead. That's my story and how I found Stephan. I've TRIED to do everything on my own including scrubbing all of the grout with baking soda and vinegar, to renting Mr. Rug Doctor to clean pet stained carpet all to save a few bucks. Each adventure took tons of time, caused spousal fights (you know what I'm talking about), and the results just weren't worth it. Stephan has been our flooring savior since, and I'm not joking. We've had him clean our grout and carpeting (both installed and area rugs) multiple times and each time is perfect. And spoiler alert - it will cost you a fraction of what you think it will. So save the $100 you'd spend on the Rug Doctor, save the chiropractic and massage appointments after weeks of scrubbing grout and give him a call. He'll become an annual visit in keeping your flooring beautiful like he has been for us.