We were approached by another solar company who promised us free solar and a new roof at no cost, which sounded too good to be true. After talking with friends we reached out to Valley Solar and they explained that there isn't such a thing as 'free solar and roof replacement'. While I think we knew this it was good to hear from the experts. The team walked us through the federal, state and utility incentives and explain in detail how the technology works. We are so glad to have found an honest local company. We have almost a dozen friends, neighbors and family members that have used Valley Solar and all sang their praises - now we know why! read more

Valley Solar - Eversource bill after Valley Solar installation! - Solar Installation Near Me - Easthampton, Massachusetts

I had a number of friends and neighbors tell me how great their experience was with Valley Solar. When I contacted them, they responded quickly. One of its owners, Mike, came to the house. We made it clear we were hot-to-trot, and ready to spend real money to go to solar. Instead of taking our money, Mike told us that it would not be worth it because of the directions of our roof lines. That was really nice and deserves a call out. Thanks Mike. read more

It is unprofessional to speak so badly and make false claims against a competitor. Here's an exact quote from one rep, Martin. I am omitting the name of the competitor. Up to you if you want to use a company who speaks falsely of other companies. They claim they are the best company in the valley. According to the reviews though, they are not. And BTW, this company never even did a site visit while 2 others did. "We all are scratching our heads as to how XXXXXXX could come up with the inflated production numbers they are showing you on paper. It is known in the industry that their estimates are typically higher than ours or PV2 but this is an exceptionally high estimate given the tree coverage on the property. I understand the allure to proceed with a company showing you the highest production on paper but ultimately if you have 2 other companies telling you you'd need more panels to get close to where Northeast is promising it should be a good sign that it is not our data but theirs that is off. We are sad to see a local company over promising this much to win deals. It is public data (and I am passionate on saving folks from being taken advantage of), so I will share - XXXXXXXX's business is down ~40% this year, perhaps they are desperate to win projects and are resorting to unethical tactics. Valley Solar has grown by 8% this year, one of the only solar companies in the state to grow during the past year which saw a down turnover in solar installations statewide. This system is priced at just $2.96/watt - our average installation cost is $3.84/watt. This is an amazing opportunity to get Valley Solar as your long term solar provider at less than $3/watt! We did not sub out equipment for cheaper options either, you are receiving best in class REC solar panels! On top of this, your system will be monitored by our in-house performance monitoring system 'SunAlert.' I hope you can respect my openness and honesty. I know you will thank us for years to come! I hope to get to work with you on this project. Please let me know if you have any questions and or if you are ready to get rockin' and rollin' with the project. read more

We chose Valley Solar to install a ground array at our home. The main reason we chose them over other installers in the area was the battery back up system they could install with the array. After contracting with them, we were informed that MA regulations had changed and we could not put the battery back up into the space that was available. Not their fault, but no communication about this until they came to look at site. We needed to have our property surveyed to mark property lines so we would have proper set back. Valley Solar never came back after survey to mark site or show us where array would have to stand. They knew we were very concerned about impacting our view and sight lines. They never addressed this with us in discussing design of system. In fact communication through out project was spotty or non existent. Billing communication is also not clear. Invoices arrive and want payment, but there is no itemization regarding what part of the project is being paid for. To wrap up, the technicians who came and did the work were great, but the administrative team and management is seriously lacking in appropriate and timely communication at some major junctures. I would recommend you select a different company. read more

I don't normally write reviews, but I just had to for Valley Solar! I had the most amazing experience with this company. From assessment to quote, mapping and preparation, installation, operation and CONTINUED support about really anything I had questions about (even to this day) they were amazing! My system was in operation by April of 2022, I started saving money right away, it was like magic. I had to figure out the app, how things worked, and whole solar broker thing, but when stumped I just reached out to Mike Stiles and he steered me in the right direction ever time. I swear this man must have gotten really sick of me contacting him, (cause yeah I was that lady! Lol) but you'd never know.. he was always happy to hear from me, professional and super helpful. If you're thinking about going Solar, I recommend these guys 100%!! read more

I meet with a few solar companies over the past few years. I was unimpressed with them. I'll leave it at that. I explored our solar options again this summer (2020) . I found Valley Solar and was favorably impressed. These guys have proven to be top notch. They do Quality work, are professional, conscientious and responsive . Our system was well designed and is meeting our expectations. After installation, I had a few questions. The owner, Patrick, called me back promptly and was very helpful. Some solar companies are kinda shady (pun intended), but not these guys. If you considering solar, give them a call, see what you think. Cheers read more

A few years ago we signed up with the Northampton city program to connect residents with solar companies. Someone came out and looked at our house and property for a couple of minutes and told us that in order solar work we would have to cut down two mature maple trees. We love those trees, one of which provides a shady canopy for the street, and the other shades our deck. And since we don't have air conditioning we really rely on those trees to keep the house cool. It seemed counterproductive to cut down the trees and then have to install A/C. A friend who had dealt with several solar companies for his own house as well as rental properties he owns recommended Valley Solar. Patrick Rondeau--who turns out to be a neighbor of ours--came right out, and very quickly figured out that we did have enough area on our garage roof to produce enough power to more than offset the electricity we were buying from National Grid. We signed the contract in mid December and we're producing power by the third week of February. The crew was friendly and hard-working, and did a great job. The electrical subcontractor, Adams Electric, worked with us and with Patrick to resolve several installation challenges while keeping our costs down. Patrick stopped by regularly to check in with us, and explain the process and answer our questions. Yesterday I ran a production/consumption report to check on how we were doing. Since the system went live we've consumed 189 kilowatt hours, and produced 182. Considering it's winter, and we've had three snowstorms and several cloudy, rainy days, we should have no problem generating more power than we'll need. read more

We worked with Valley Solar this summer - we had a great experience. They walked us through everything - from the options regarding panels and placement, the financial options, and the ways we can keep track of our usage and our savings. The whole thing was simpler than I had assumed it would be - which was great - we should have done it 5 years ago! Great team to work with. read more

Over the past two years I have been working on making my rental properties as energy efficient through solar, new heating systems, etc. I have installed five different solar systems with three different companies. For the most recent job, I chose Valley Solar. I really wish I had used them for all five. When you deal with a big company, you always get a salesperson and a project manager as two different people, niether of whom are truly invested in your job. There are always miscommunications, problems, nasty surprises and finger pointing. I had one job get delayed over five months due to an incompetent project manager's repeated mistakes. For my first job, I used a different local company that provied very poor after care and really left me hanging with a complex problem. Working with Valley, you get one point of contact, Patrick, which makes for a very smooth, easy process. If I had to pick one word to describe Patrick it would be "conscientious." Patrick is also quite knowledgable about energy efficiency in general which is an added plus. On a $/kw basis, Valley is competitive but perhaps not the very cheapest you can find. Experience has taught me that solar is not always as straight forward as you think it will be due the large number variables. It is very important to have a reliable person to help you see the job through and who knows how to avoid pitfalls. At this point, I also feel like I know a good amount about Solar and I like that Valley is not rigidly tied to one technology and one brand. There are numerous options which can be valid for a given job. When a company seems to have an "agenda," I always take a step back. If you go with Valley you will get treated fairly, have a quality job and avoid headaches. If you are having the work done on your own personal residence, then I would further caution you to think very carefully about who you sign a contract with and who you want to trust with you roof and you wiring. read more

To say I am satisfied with you and your company would be an understatement - rarely do my expectations get met when dealing with companies, it is much more rare that they are exceeded. A+ on all aspects of the project!! read more

Valley Solar and the entire crew of professionals will put your mind at ease about the potential of a uniquely designed solar system for your home. The management and follow thru of the project exceeded all expectations and the crew of installers and electricians were over the top with their professionalism and customer service. This is a group of folks who really care about you and your system. Everyone from the project manager and sales person (Patrick) to the office staff and installers were thorough and responsive. You will not regret your decision to work with Valley Solar. read more

I had a few solar companies come for consultations and quotes. Valley Solar's quote was less expensive than some, but the reason I chose to work with them was their patience, knowledge, and support from the very first meeting. Our project manager, Lauren, was incredibly receptive and understanding. He was committed to making sure I had all of the information I needed to feel comfortable moving forward every step of the way. I am so grateful that I chose to work with them. Installing solar panels on a 200 year old house with no attic access turned out to be no small feat. Completing this project required creativity, patience, and skill. The crew was upbeat and positive (even when working in freezing temps over the winter). I can't say enough good things about everyone I encountered from Valley Solar. read more

We did a lot of research and found Valley Solar to be the best value. The process was easy and quick. They delivered on everything they promised and were wonderful about setting us up for the program's we needed once our panels were installed. Patrick was patient with our many questions and continues to check in with us months later. We highly recommend Valley Solar. read more

We highly recommend Valley Solar! We had a great experience with them and are very glad we have solar on our house now. If you call...ask for Patrick! read more

The staff and crews at Valley Solar are very knowledgeable and the response to questions and service are top rate.

I highly recommend Valley Solar! Right from the start, working with Patrick Rondeau was easy. He was informative, conscientious, professional and friendly. That followed through with everyone else we came in contact with at Valley Solar, including Louise in the office, Troy and the band of installers, Adams Electric and Patrick throughout the entire project. We recently received our first post-solar electric bill and were happy to see a negative number! Thank you Valley Solar. We would heartily recommend you to any of our friends interested in solar power. read more