This is what I got for the "Steak Bomb" grinder. Called the place and the owner assured me it was made to their standard. Serving sizes continue to shrink while prices increase. This used to be my go to spot in Westfield read more

Valley Pizza - Pizza Near Me - Westfield, Massachusetts

This place is an EMBARRASSMENT. They yell at customers. Whoever answers their phone service needs a check in customer service. You don't sit there and TELL the customer THEY are wrong because of the way that they choose to speak. Because of the way that they choose to give them numbers?!? An expiration date os 12/28 is PUT ON THE NUMBER PAD IN THIS ORDER - 1-2-2-8. SO.... when I say the expiration is 1-2-2-8 I'm not saying JANUARY. DO NOT TELL A CUSTOMER THEY ARE WRONG AND THEY ARE SAYING IT WRONG BECAUSE IM NOT. there's NO twelve button! GET A NEW CALL PERSON because shes a fucking CUNT. read more

Ordered a pizza delivered to the hotel was so good and quick the front desk recommended it. I got a meat lovers pizza so good

The food is average pizza place food. They often get orders wrong and get angry if you point out their mistakes. The owner is very rude. I won't order from them again. read more

Pizza was great. 4-5 star pizza. Chicken wings kinda sucked. Fatty, not very flavorful. Not crispy. Ill come again for more pizza tho! read more

Valley Pizza - Garlic butter wings - Pizza Near Me - Westfield, Massachusetts

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too bad I can't leave no stars. so, from Valley Pizza on Oct. 31st my girls ordered a cheeseburger grinder with light mayo, lettuce, tomato. they got extra extra mayo and no tomato, and extra lettuce. it was a mayonnaise and lettuce grinder. basically. the exact opposite of what they ordered. my stepdaughter cut one little piece off, took one little bite, and threw the rest out. the girls couldn't eat it because of how much mayonnaise was on it. it was disgusting. they said they almost vomited. turan said, "Most of it was eaten." that's a pile -O ! they remade it and came to get the rest of it. you'd think when they got it back to the pizzeria and opened it, they would've looked at our ticket, apologized, and offered a free grinder next time. but noooo. now, friday night, we tried to order. the guy on the phone told me that the owner, Turan, says if the complaining doesn't stop, he won't take our orders anymore????!!! if. the. complaining. doesn't. stop. has anyone ever heard such a thing from a restaurant???....is that their version of hospitality and customer service and satisfaction??? we've spent over ****$12,000.00**** thousand dollars at their restaurant in the past 3 years; $4,000.00 per year. and that's just the food. we tip at least $5 every time. I'VE even tipped the phone, girls. so if you count the tips, we're talkin' another $1,440.00, just to the drivers. then, the phone girls add another $600, roughly. grand total:.... around ***** $14,000.00.***** that's 6 months' pay @ $15/hour, 40 hours/ week. and this is the thanks we get?? I have a family of girls, and that's how they're treated by these SUCKERS? that's how he treats women. like pieces of TURD so he doesn't care because he's a millionaire, right? well, social media is a very big place. I plan on paying for a google ad telling people our story. plus platforms, community forums, and websites I own. you don't get to hurt people without some recompense. never bite the hand tidy feeds ya. i gather this can hopefully cost him at least several thousands of $$ in potential business and, in turn, he learns some kind of lesson from this! I take the hospitality business very seriously. so we urge you not to eat at Valley Pizza! for if they screw up your food (*which they do frequently*), and you have the audacity to complain about it, they'll terminate you as a customer. banned for life. horrible, horrible man. terrible attitude, no apology. according to him, it's our fault they don't know how to read or make a simple grinder. 2-bit loser. fah - q. this is me being as polite as I can be. read more

Found this place while doing business with CVS next door. Man, if you're hungry and order the house special pizza, you will be happy you did. I ate nearly a half pizza the first time I ordered (oops). So good. I've driven there just for the pizza as local selections just don't hit the spot like this one. Keep up the good cooking. :) read more

Every time we order pizza from here it is consistent and full of toppings and delicious! WMHostpital units love the food and convenience of delivery. Thank you Valley Pizza!!! read more

Got their coupons in the mail and we decided to try the delivery. Wasn't impressed but will try a second time as anybody can have an off day. The pepperoni pizza was cheesy but the crust was soft and doughy, the cheesy garlic bread was miserable and smashed, we couldn't separate it and didn't try it. The mild wings had pretty good flavor but were small and sparse on meat. I asked for extra blue cheese and our container was just over half full. read more

Valley Pizza - a plate of food and a bowl of sauce - Pizza Near Me - Westfield, Massachusetts

Ordered an Italian sub with everything, but instead got just cold cuts lettuce and mayo. Very odd that a place doesn't know how to make an Italian sub I think they might just be stupid. read more

Food wasn't the greatest, slightly undercooked, entire order was messed up nothing was right .... Placed my order got a call 25 minutes later asking what my order was and it would be an additional 20 minutes.. I don't recommend this place read more

Valley has excellent pizza and great salads. We tried it and fed 6 people for a pretty low cost. Everyone really enjoyed the food and how fresh it tasted. Will definitely be going back! read more

so I've been ordering from here for a few years now... I usually like it.. Enough to to keep ordering! It's not the best food but when you wanna chow and want it delivered fast... It's the way to go! Except tonight. Tonight we ordered two 16 inch grinders. We both found hair in our food.... Several Long black stringy hairs... Initially this wouldn't have been enough to turn me off to them forever, but when I called about it the manager called me a liar! saying over and over that they have "hats on" he refused to even offer an apology, where any other business knowing I'm a semi regular customer would have given me a refund or at the very least a soda and a apology... Now we are hungry and down twenty bucks! I won't order from them ever again.. read more

The phone lady was very rude and have attitude when I asked her if they were open. Worst customer service and pizza is overly greasy

The grinders are very good but it depends on what kind you order. In some of the grinders they do not put enough food inside of it. However, the prices are very reasonable so I guess you get what you pay for. Valley Pizza should change their name to Valley Grinders because the pizza is a let down. Way too greasy and doughy. I'll order a grinder from here once in a while if I want a cheap sub-par meal. read more

Worst slice of pizza Ive ever had. Cheese was rubbery and overloaded. Don't think there was sby sauce.

Best pizza in Westfield. This is my favorite local spot to order from when I don't feel like driving to West Springfield. Consistent quality dough and ingredients. read more

This pizza is great! For three years I've had Valley Pizza delivered to my class at Westfield. Students are so happy with it. Yum! It is definitely the best pizza in the area! read more

Grinders are the best there, gotta try the steak and cheese... shits bomb................

The specialty pizzas here are good. Usually I go with the Cheeseburger or Mexican Connection pizza. Haven't had a bad meal from there yet.

Hadn't used one of my debit cards in months...used it to buy a pizza from here while traveling...two days later, had charges attempted from smoke shops...in other words, someone here is stealing card info. Beware. read more

The food was garbage. Asked to get a replacement order and give them back the old one. The quesadillas taste like grill cleaner. The food was cold. The containers were Styrofoam which westfield banned a year ago. Talked to Barbara she said she was the manager and i spent 40 dollars on food and delivery. My BBQ quasdillas was not BBQ it was ketchup mixed with mayonnaise. BBQ is brown not red. I have pictures. Because you have to remake food at 1050pm and you close at 11. You should seriously consider making your customers happy. Will never ever order there again. You guys are pieces of shit and deserve to be shut down. read more

Their chicken parm grinder gave me food poisoning so bad I missed work the next day. Will not EVER order from this awful restaurant again.

The best Cobb salad Ive ever had, hands down! Service is good, food is good. But my favorite will always be the Cobb salad

This is some of the worst service I have ever received. Called in an order for a specific pizza and told the girl 3 three times what we wanted. When the delivery arrived we received an unappetizing cheese pizza. We then called the place to complain about the order and at first was told that they could deliver another pizza or give us a credit towards next time. After the person on the phone went and talked to the owner, we were told that there was nothing that they could do for us. Well they just lost two customers and we will find a much better place to have pizza in Westfield. Strike this place from your list of places to get good food and service. If I could, I would give this place ZERO STARS! read more

One of the better pizza places in Westfield. Good specialty pizzas and great chicken wings. Grinders are also good. I haven't tried any of their dinners yet. Calzone was just OK. Garlic bread with cheese and pepperoni is a steal. I have never personally had a major problem with their service. When I call, they already have my address and information in their computer, so I guess there is not a lot to go wrong. They deliver and are open on Mondays. read more

I don't think they should even get one star...... we ordered two wraps that came with fries and threw it all away. Not sure how anyone can mess up fries but they sure can. They were cooked in nasty oil that tasted like chicken and they were burnt and so greasy. The wraps were next to the hot fries which made the dressing hot and drip all over you couldn't even eat the wrap because it was so messy and disgusting. I think we ate at Valley once before and now I remember why we didn't go back. I will NEVER go back there. Will stick to Family Pizza and making my own sandwiches. read more

This place does not even deserve 1 star. I have never had such bad service anywhere, they do not care about their customers. When I called in a complaint, I got hung up on by the "manager". I will never order from them again! read more

Absolutely horrible they dnt even deserve 1 star. There food is disgusting what I found in my wrap was horrendous and gross. When I called they were rude, finally said they were gonna refund my money. Next day I called to see if they refunded me they said no we will give u another wrap but wont refund ur money. I told them I dnt want food from There ill never eat anything from there again after finding what I found in my food. Needless to say they wouldn't refund me and they were nothing but rude. I ise tonorder from here all the time but the last few month the service and food got worse and this last time was it for me. If u eat there check your food. read more