You'll have absolutely no problem finding what you need, but expect to see piles of junk in front…read moreof the store and only one person working the register so please have some time on your hands when you come here. Dirty is the only word I can use to describe this location and that's unfortunate because the cashiers here are actually really sweet and patient.

The 3 stars are mostly for being 24 hours. I work odd hours and I generally miss prescription…read morehours. The store per say is not to blame. The location and hours attracts the wrong crowd. Understaffed like most CVS' The staff does its best, but you can tell the customers drain them.

The staff and managers are extremely nice! There is a huge problem with Loitering! It's really sad…read morethat this is being allowed by the City! I was told this location is closing!

Although there are more then 6-7 people work there at a time in a small pharmacy, you want to be…read moreextra careful with your meds. I called them couple of times explaining as clearly as possible, that I m coming out of the dentist office and I m waiting for my pain medication... She said ok "wait let me go ahead and process your medication" when I got there and picked up the meds thinking its my pain meds, instead picked up medication that had nothing to do with the dentist. The medication they gave me was similar looking to ibuprofen (on the label) and was very close to doubling down on them thinking its the pain meds for my tooth. Intentional or not, this type of stuff happened before in this location. I am a very good judge of character and both times (when I first called to check if they got the paperwork, and later when I called to explain that they gave me the wrong medication from a different office) it was the same lady answering my calls. Very strange and noteworthy. She sounded to me very manipulative, talking over me so I wouldn't finish my thoughts to clearly explain the situation. Idk, its weird and little scary to think that someone might wittingly' or not maim you and convince everyone including herself that it was an accident. Trust me it is not that hard to genuinely care and hear when the customer says more then just once that "I just came out of the dentist office and calling for my ibuprofen or pain meds." I can't imagine myself working for a pharmacy and miss such an important piece of information and confuse my customer, never. I made a habit of being extra careful and clear here, because of this uneasy feeling in this city to begin with and yet again.... Drug overdose is a real thing and often deadly. Be careful and always double, triple check your meds. Doesn't matter how clearly you communicate, especially when you visit them medicated you are most vulnerable for misguidance. As to the pharmacy, please don't hire manipulative and cynical people that might misguide others simply because they feel that they can. Which if I may add, might amount to gang-stalking' given the location and general type of the residence. you have a responsibility to your customers.

I've been with Burns pharmacy for over 13 years they are so polite nice people wouldn't change for…read morenothing I love this place.

They seem on it. Just this crazy rule they have about a dr being within 50 miles of them. Seems…read morestupid since there is a DEA drug list every class 3 drug has to be input into so no one can shop drs or prescriptions these days. Just another way to mess with hurting sick and disenfranchised people. But the store is clean and the customer service seemed very on point. I can only give 3 stars because I don't fill a script I just visited and asked a ton of questions.

This place is a hidden gem but they were very courteous and quick! We were in and out within 10…read moreminutes. When you have a child that's not feeling well, every minute counts. The staff was knowledgeable and I felt they cared and were so attentive to our needs. Awesome customer service I recommend this pharmacy to everyone now. 10 out of 10 recommend!

My doctor at Sierra Medical recommended this pharmacy. At first it was good but gradually the…read moreservice has declined and the staff is very rude. They don't call to follow up with your doctor, they don't call to let you know the status of your prescription. My experience today had made me decide not to use them again! The kid behind the counter was rude and told me it wasn't his job to be a messenger between myself or the doctor office. I beg to differ.. that is his job. ... Sorry you were having a bad day but that's no reason to be unprofessional and rude!

SO I had lost my suncreen. Who knows where and when and needed a very specific replacement…read more Fortunately this particular CVS had the one I wanted. The large store was well stocked and the staff was friendly and helpful The parking lot is on the small side. It was not an issue when I stopped in but it could become one if they are busy

****Buyer beware**** I purchased a Nordstrom gift card…read morevalued at $200. I confirmed verbally with the sales woman that the card was active and ready for gifting. A few weeks after gifting the card to the recipient, the recipient went to the store to use it and was informed the card had no value. She in turn called the number listed on the back of the card and was informed it had been used by a man with an Asian name. The general manager of the store refused to compensate me and my credit card company failed to refund me. Now I've escalated it to CVS corporate. Please do not buy any gift cards from CVS. Anyone else experience this issue, please share with others. Two hundred dollars isn't made so easily for staff and CVS to treat it as though it's nothing big to loose.

Came to Walgreens to get pictures developed. Jeremy G working the photo department was extremely…read morehelpful and courteous. He was busy when we arrived but acknowledged us and stated he would be right with us. There were two people behind us and he took his time with us without making us feel rushed. I have been coming to this Walgreens for years. Never had a bad experience when any employee but I do feel like Jeremy G exceeded my expectations!

I went to see my doctor because I was moving to another state and wanted to know if I could get…read morerefills on five prescriptions...two being allergy meds, one being omega 3, one being a diabetic medicine, one being a sleeping aide. The doctor said that is reasonable and put the refills in. Everyone knows that when you move across country that you need some time to get there, you need time to get your home situated and you need time to find a new doctor/care team. I called the WalGreens on 30th and W Ave L to ensure that they would be able to fill without any issue on the 2nd of June...two weeks from now. They put all through the system except the sleeping aide. Both of my insurances paid and she said I could pick those up on the 2nd of June. She said I needed my doctor to call the pharmacist to discuss the sleeping aide and get approval. I called my doctor and she called the pharmacy to get approval. The doctor's office called back and said that they would not fill my prescriptions because I was moving. A few minutes after getting off the phone with my doctor the pharmacy called and said I was not traveling I was moving and that they would not fill it because it was fraud!!!! I told her it wasn't fraud...I was moving and it would take me several weeks to travel there and get situated with my 82 year old dad who is a Vietnam vet. They had all the prescriptions revoked in the system! I called their corporate office and submitted a complaint. An hour later the pharmacist, Veronica (another employee gave me her name), called me from the store and said she did not understand my complaint. When I explained it to her again she got agitated and said I was making excuses because there are pharmacies where I was going and I could have the refills transferred. I did just get 2 of the meds refilled last week but by the time I get there I will be out and I will have just arrived there. I have never in my life had this issue when moving or traveling with a pharmacy. I explained this to her and she said to have my insurance call her to give approval. When I told her they did that when her employee put it into the system in the first place my insurances approved the travel exemption...that is why they had that. She said it was fraud and hung up on me. This is the worst pharmacy I have ever used. This pharmacist is untrained, rude, and power hungry. Blue Cross federal and Tri care should cancel their contracts with this company. If there are exceptions people can use for traveling there is not reason we should not be able to use them when traveling.

The pharmacy was sold several years ago. It is no where near the exceptional service that Dick…read moreprovided in the past. Rude, impersonal, no longer the corner, hometown drugstore. This is no longer our pharmacy.

I walk on to buy some items, I have some questions but the 3 females on the other side of the…read morebullet proof glass seem too busy punching numbers on their keyboards to acknowledge me, so after about 10 minutes trying to get some attention to ask my question, I decide to leave the merchandise and leave, they seem to ignore the fact that there is a CBS and another pharmacy just 5 minutes away. At cbs you actually get acknowledged at least. Never coming here again.

For years I always shopped at the 20th St East Lancaster Walmart because it's close to my house. My…read morehusband's friend Chle recommended I shop at the West Side Walmart in Lancaster off of Valley Central Way, so I did this past Saturday. I was there a few hours shopping and looking around. It was great--great service, in and out, super clean. I loved it! Definitely recommend going here. I normally go to Walmart once a week to pick up a few things, and I will definitely go out of my way to shop at this location now every week. Different days, though--maybe middle of the week is more likely. Hopefully see my neighbors here soon!

Store is filthy, constantly packed out, and filled with questionable customers. There's almost…read morealways police there dealing with some kind of issue. Honestly, that alone is bad enough to leave a review... but somehow it still doesn't compare to Walmart's nonstop obsession with forcing "Walmart Cash" and the Walmart app down everyone's throat. Meanwhile, your store STILL doesn't accept Apple Pay. Seriously? It's 2026. Get with the rest of the world. Shouldn't shopping be convenient? Shouldn't the experience make customers actually want to come back? Instead, several self-checkouts are basically useless unless you download the app. Completely absurd. Customers who don't want your app or Walmart Cash are punished by being forced into ridiculous checkout lines. Example: standing there forever behind someone trying six different EBT cards to pay for groceries. At the end of the day, many of us will just shop somewhere else -- somewhere that actually values convenience and customer experience. Now explain this to me: Walmart and Sam's Club are the SAME company, right? So why does Sam's Club have "Scan & Go," but Walmart acts like that technology is impossible? I've literally asked management about it, and the answer was basically, "We think customers will steal from us." Oh really? Is theft suddenly not a risk at Sam's Club? As if the one person checking our receipt at the door really has security in control! When your store is dirty, employees are rude, prices are cheap, and you only take cash or card while refusing modern payment options, you drive away decent customers. Not because of one issue -- because of ALL of them combined. Above everything else, you make shopping inconvenient. At this point, Walmart is just a hop, skip, and jump away from becoming WinCo. Go look up the reviews for WinCo in Lancaster... that's exactly where you're headed. And the really sad news is... in AV, dislocation is better than the others. That should really put it in perspective. So sad.

I don't know what's going on with this Pharmacy lately, but I'm having so many problems it's making…read moremy head spin! I was supposed to be on automatic renewal for my RX's and 4 of them are completely out...1 should have been filled7/12 and it's now 9/6 And it's STILL not here! They've changed delivery services 3 times now, and now they're back to the original one which was fine to begin with so I don't know why they ever changed it!They've always come out in the late afternoon, which I was expecting yesterday, so I went at 9:30am to pay my rent and in the 10minutes I was gone, he showed up! 4 med's I've been out of due on:7/12; 8/10; 8/11;8/20, and this is now 9/6 and STILL don't have them! Now two more are coming due and I'm worried. I tried to just now call to make sure the ones from yesterday are coming today and ask about these 2 others before I run out of them too! The girl kept interrupting me and talking nonstop over me when I was trying to explain my frustration with their service. Then she said she couldn't hear me and my phone was an inch from my mouth! She said she would call me back and I said ok, then as she's hanging up I hear her say "Jeeeeez Louise!"! (My name is NOT Louise!) This is now Wed. And I spoke to this same girl last Thursday and she said I couldn't get them until tues, (yesterday) and they all of a sudden after more than two years of using them and them never coming here until late afternoon, decide to come first thing in the morning when I'm at the office paying my rent! Her attitude really sucks! There is one person there I asked to talk to because he knows me very well and has always been very professional with me: Scott, I asked for him and she tells me he's at another location and will transfer me, then cuts me off! When I missed them yesterday morning, I called right back and left my name and number and no one called all day so I left a message to resend the meds back out to me today. Then this morning I called back because no one returned my call, and the guy said they were just opening he didn't know anything and I had to call THEM back instead of them calling ME, but...okay?! I called back when he told me to, got that same guy again who didn't know how to do anything, and HE cuts me off when transferring to the rude girl, so I call back and she goes into talking over me like she's done each and every time I've had the misfortune to get her on the line. Then I ask her what ph.# I'm supposed to call and there are two different ones on the bottles, (230-9003 and 9002) she says that's funny, and I say "well, when I looked you up on Yelp it has an entirely DIFFERENT one again (945-8066) that's THREE #'s and NO ONE there seems to have any idea what the other employees are doing, and NO ONE is getting the job done! 2 of these meds. are for heart and thyroid and I've been out of the heart one since 7/10, and the thyroid one since 8/11 and this is 9/6! I told her my hands have been shaking for a week and a half because of not getting the thyroid med for so long! The only reason I switched TO THEM to begin with was for their delivery service, and now they can't even get THAT right! They could KILL someone doing things like this! I am switching to a different delivery service directly thru my insurance now, but am going to make sure whoever IS in charge over there hears/reads this before someone DIES! And if I was the owner of that place, that girl's head would ROLL!!! If you value your life, go ELSEWHERE!

Worst pharmacy I have ever used! They are understaffed and never fill prescriptions on time…read more Oftentimes they will run out of medicine and can only fill your prescription halfway. You have to come back again later when they have it in stock. It's like a rat race with them! They ALWAYS have excuses for their incompetence! They play with people's lives and health!! You can give them a prescription a week in advance and they won't tell you that can't fill it in until rhe last minute! They have also filled prescriptions incorrectly!!!! I would give them negative stars if that was an option!!