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Valley Pharmacy

2.6 (10 reviews)
Closed • 9:00 am - 6:00 pm

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2 years ago

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5 years ago

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5 years ago

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3 years ago

Called 10 times in a row only to get hung up on each time. Poor customer service!!! Will never use this establishment.

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7 years ago

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6 years ago

This is the best local pharmacy in the AV! They workers do their best and the lead pharmacist is a quick and fast worker

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7 years ago

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8 years ago

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6 years ago

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9 years ago

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Rite Aid

Rite Aid

(30 reviews)

$$

The staff and managers are extremely nice! There is a huge problem with Loitering! It's really sad…read morethat this is being allowed by the City! I was told this location is closing!

Although there are more then 6-7 people work there at a time in a small pharmacy, you want to be…read moreextra careful with your meds. I called them couple of times explaining as clearly as possible, that I m coming out of the dentist office and I m waiting for my pain medication... She said ok "wait let me go ahead and process your medication" when I got there and picked up the meds thinking its my pain meds, instead picked up medication that had nothing to do with the dentist. The medication they gave me was similar looking to ibuprofen (on the label) and was very close to doubling down on them thinking its the pain meds for my tooth. Intentional or not, this type of stuff happened before in this location. I am a very good judge of character and both times (when I first called to check if they got the paperwork, and later when I called to explain that they gave me the wrong medication from a different office) it was the same lady answering my calls. Very strange and noteworthy. She sounded to me very manipulative, talking over me so I wouldn't finish my thoughts to clearly explain the situation. Idk, its weird and little scary to think that someone might wittingly' or not maim you and convince everyone including herself that it was an accident. Trust me it is not that hard to genuinely care and hear when the customer says more then just once that "I just came out of the dentist office and calling for my ibuprofen or pain meds." I can't imagine myself working for a pharmacy and miss such an important piece of information and confuse my customer, never. I made a habit of being extra careful and clear here, because of this uneasy feeling in this city to begin with and yet again.... Drug overdose is a real thing and often deadly. Be careful and always double, triple check your meds. Doesn't matter how clearly you communicate, especially when you visit them medicated you are most vulnerable for misguidance. As to the pharmacy, please don't hire manipulative and cynical people that might misguide others simply because they feel that they can. Which if I may add, might amount to gang-stalking' given the location and general type of the residence. you have a responsibility to your customers.

iLab Pharmacy - Our on-site therapist, Shiloh.

iLab Pharmacy

(6 reviews)

I don't know what's going on with this Pharmacy lately, but I'm having so many problems it's making…read moremy head spin! I was supposed to be on automatic renewal for my RX's and 4 of them are completely out...1 should have been filled7/12 and it's now 9/6 And it's STILL not here! They've changed delivery services 3 times now, and now they're back to the original one which was fine to begin with so I don't know why they ever changed it!They've always come out in the late afternoon, which I was expecting yesterday, so I went at 9:30am to pay my rent and in the 10minutes I was gone, he showed up! 4 med's I've been out of due on:7/12; 8/10; 8/11;8/20, and this is now 9/6 and STILL don't have them! Now two more are coming due and I'm worried. I tried to just now call to make sure the ones from yesterday are coming today and ask about these 2 others before I run out of them too! The girl kept interrupting me and talking nonstop over me when I was trying to explain my frustration with their service. Then she said she couldn't hear me and my phone was an inch from my mouth! She said she would call me back and I said ok, then as she's hanging up I hear her say "Jeeeeez Louise!"! (My name is NOT Louise!) This is now Wed. And I spoke to this same girl last Thursday and she said I couldn't get them until tues, (yesterday) and they all of a sudden after more than two years of using them and them never coming here until late afternoon, decide to come first thing in the morning when I'm at the office paying my rent! Her attitude really sucks! There is one person there I asked to talk to because he knows me very well and has always been very professional with me: Scott, I asked for him and she tells me he's at another location and will transfer me, then cuts me off! When I missed them yesterday morning, I called right back and left my name and number and no one called all day so I left a message to resend the meds back out to me today. Then this morning I called back because no one returned my call, and the guy said they were just opening he didn't know anything and I had to call THEM back instead of them calling ME, but...okay?! I called back when he told me to, got that same guy again who didn't know how to do anything, and HE cuts me off when transferring to the rude girl, so I call back and she goes into talking over me like she's done each and every time I've had the misfortune to get her on the line. Then I ask her what ph.# I'm supposed to call and there are two different ones on the bottles, (230-9003 and 9002) she says that's funny, and I say "well, when I looked you up on Yelp it has an entirely DIFFERENT one again (945-8066) that's THREE #'s and NO ONE there seems to have any idea what the other employees are doing, and NO ONE is getting the job done! 2 of these meds. are for heart and thyroid and I've been out of the heart one since 7/10, and the thyroid one since 8/11 and this is 9/6! I told her my hands have been shaking for a week and a half because of not getting the thyroid med for so long! The only reason I switched TO THEM to begin with was for their delivery service, and now they can't even get THAT right! They could KILL someone doing things like this! I am switching to a different delivery service directly thru my insurance now, but am going to make sure whoever IS in charge over there hears/reads this before someone DIES! And if I was the owner of that place, that girl's head would ROLL!!! If you value your life, go ELSEWHERE!

Worst pharmacy I have ever used! They are understaffed and never fill prescriptions on time…read more Oftentimes they will run out of medicine and can only fill your prescription halfway. You have to come back again later when they have it in stock. It's like a rat race with them! They ALWAYS have excuses for their incompetence! They play with people's lives and health!! You can give them a prescription a week in advance and they won't tell you that can't fill it in until rhe last minute! They have also filled prescriptions incorrectly!!!! I would give them negative stars if that was an option!!

Valley Pharmacy - pharmacy - Updated May 2026

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