The wonderful ladies here at AVOIC are the kindest. They care! The wonderful ladies I had the…read morepleasure of seeing today was, Lisa, Salina, Miriam and Danielle. Very kind and understanding. I appreciate all of you wonderful ladies. Have a wonderful week ladies. Dear Antelope Valley Board, Either pay these wonderful ladies more or hire more people. One person should not have to do 3 jobs. The ladies have a smile and are very kind. Time to hire more staff and you (the Board) take a pay cut. There is a problem and I gave you a solution. Try it! You are jeopardizing peoples lives by over working your Staff. I vote!

The worst hospital in the world I would rather be checked out by six ward country then we checked…read moreout by his hospital. My son came into the ER with nothing wrong with him. I was there for another child who had a toothache. They developed some type of fungus disease in the ER with all these nasty sick people that they want you to sit next to even in the same chair that a person that had in either digging in a butt or in their nose or had the flu without cleaning the chairs, they never clean their chairs yet they want you to constantly sit down and wait for someone to come and see you it's atrocious. And a breeding ground for diseases. The name of the disease he caught was. Feet hand and mouth their bumps develop at the bottom of your feet palm your hands, and in your mouth you get a fever really bad and feel very sick for the first day after that you gotta deal with the rashes that last for two weeks, I never in my life heard of something like this until I had to take my son to our primary doctor to be checked out. They have no Health cautious a Ville environment inside of that ER. I advise if you can go to any other hospital do not go there cause you will catch hepatitis A through Z while trying to address whatever else you have came into the ER .

Great experience, very friendly staff, and very reasonable pricing for their packages. One of my…read moretwins did not want to show his face and they offered a rescan at an extremely reasonable price. I looked and compared other local 3D imaging places and Heavenly 3D offered the hyper realistic option which is what sold me. They have a decent sized room for your family to attend and view on a big screen tv. Staff were friendly, caring, and all had a positive energy that made the experience more peaceful. Highly recommend to anyone expecting.

Got the best pictures of baby boy and the ultrasound tech Allison was extremely patient as baby was…read moresuper stubborn. 10/10

I always request to commencement for my imaging. The staff are very professional and polite. I…read morehardly ever have to wait to be seen. I highly recommend them.

This facility has proven to be highly unsatisfactory. Despite its designation as "Advanced…read moreImaging," it has not fulfilled its implied commitment to providing imaging services. My scheduled MRI appointment three weeks ago was abruptly canceled on the day of the procedure without any explanation, necessitating a rescheduling. The rescheduling process was exceptionally challenging, further complicated by inconsistencies between text and phone communications. I wouldn't recommend this place to my worse enemy... Horrible All Around!!! I would rate this place a Big Fat Zero!!!!

I had an authorization to receive a CT Urogram today. My appointment was at 2pm, but they were…read morelagging on CT's so I waited approximately 30min to be seen. I was out of the facility by 3:20pm. Its best to fill out the required forms online to expedite your check-in process. The technician and front desk ladies were very kind and funny. I felt very informed by the technician who walked me through every step of this unfamiliar process. I'm satisfied with the level of care I received. I would go here again.

Ok so I have been here 3x. First time I hurt my back and the phone line (dreaded call centers) were…read moregoing to send me all the way to Santa Monica a week later, (after giving them my zip code) as the closest RadNet imaging center. Someone advised they were other RadNets in this area, I call back and a different agent located five or six in Palmdale/Lancaster area, so this one was selected since it was the first available (the next day!) I actually accidentally went to the wrong site cause yes there are 2 on 15th street. SO LISTEN TO THIS! The receptionist at the wrong location actually had real customer service, she printed out the directions to correct location for me AND WAIT FOR IT...... Called the correct location to advise I was on my way and gave an estimate of arrival based on google maps!! I know right? In this newbie customer service era no one knows anything about real service! But they sure do, I was amazed haven't seen service like that since I was a teen! She then said just be patient that they'll work me in. So I go there thinking I'll be here for hours or at least an extra hour. NOPE as soon as I sat down, sneezed and opened my phone someone called my name. I was in and out within 40 mins (as I was having a MRI on back.) Bravo!! But that's not all: Next trip was Tuesday my mother who's a medi/medi insurance client was told by the call center that they don't accept it at any locations in this area, so she was set to go to Santa Clarita for a breast exam, but it just didn't sit right with me because I seen the woman's breast center when I was there, so we walked in and spoke with rep Nicky to find out about the insurance they accept. What a sweetie! She rerouted her appointment because yes they do take that insurance.. She apologized profusely because it was a bit of a wait 2 weeks from Wednesday while it was only 4-5 days longer than her original appt in Santa Clarita. Thank you Nicky. Third trip was for mom's CAT scans yesterday. She had 4 areas scanned within a hour including parking, walking in, registering, sitting down and getting her and equipment back in car! I can't see how anyone else could state they are anything but professional, caring, diligent and above all the sites themselves have great customer service !! Keep it up and drop the call centers cause they aren't in the state for sure maybe not in the country, but the call centers really aren't trained well nor do they understand the lay out of a metropolis city that Los Angeles county or So Cal consists of.

We went in this morning for my 11-year-old to get an ultrasound and some x-rays.The staff was super…read morefriendly and really made her feel comfortable. Everything was well kept and professional and we didn't have to wait long at all. My daughter had a great experience that she asked if we could give them 5 stars .

Pain Dr referred me for a bone scan. Called to make appointment, got appointment. Arrived 20…read moreminutes early. Checked in and about 10 minutes later was told they did not have authorization. Called Dr while in waiting room, Dr said they were faxing now. About 20 minutes later was told still no authorization received. Called Dr again, they faxed again and also emailed. This time email worked. Now waiting for one hour 35 minutes. Tech has taken every person before and after me. Bad communication between offices and patient. Wish they would have called me like I hear them calling other patients. In excruciating pain from sitting over an hour. Why do patients pay for errors made by Drs? Not a good place.

He's the BEST doctor I've ever been to! I was referred to him because of my high risk pregnancy and…read moreI can't be any more grateful that I met him and his staff! Melody, his ultrasound tech and right hand, has been nothing but nice to my daughter whenever she comes with me to my appointments. He treats you like family and makes sure to listen to you and your concerns. He has been a pleasure to have as a high risk doctor and hope to see him again before he retires. Thank you Dr. Samadi and his team!

This doctor was a God send. He caught my unborn child's condition which was critical when no one…read moreelse did. He went far and beyond to let me know that I needed to delivery at UCLA and made sure I felt cared for. I will always and forever be thankful to this doctor. I highly recommend him. He's patient and truly cares!

I had to reschedule my appt that I had for January and spoke directly with Liz Gomez at the east…read morePalmdale office on 47th Street east. She was very nice and very efficient and was able to help me with all my concerns I had about my appointment.

My husband's MRI order was sent over from his SCOI doctor 3 days ago. He called Renaissance 3 times…read moreto verify they have the order. He also had to repeat his name and date of birth 3 times each time he called. The office staff is so incompetent they could never find the order even though the fax was verified as sent. We eventually had to change MRI centers. Terrible experience.

First time going there, they are very quick and the staff was super nice ! The Lab tech that took…read moremy blood was really nice as well and quick I usually get nervous drawing blood but today I didn't feel nervous at all! Thank you so much!

Friendly and efficient staff. Nice and spacious waiting area. Checking in is also very…read moreconvenient. Thank you.