Brian was Awesome-went through everything that could have made our water pressure & low heat . Fix…read moreseveral issues another plumbing company missed! Was very professional & very pleasant, my new go too for my home & business! Old fashioned service-hard to find now days .

Brian was fantastic to work with. Affordable, very informative, kind and efficient. He fixed a…read moredeeply clogged sink and answered my barrage of questions during the process. He is my new go-to plumber and I will be recommending him to my network.

Laten came out and replaced the valve, he checked his work, tried the hot water, still no hot…read morewater, so he went and checked the line from the hot water heater till it disappeared to come into the shower area, he said everything was right. The mystery of no hot water still remains. I may have to replaced the whole shower. But I thank Laten, and Moore Mechanical for the work they did.

Joshua was so helpful with the leak we had for our outside faucet piping and very educational…read moreduring his stay. Great employee! Great customer service. Fast and efficient. Thank you. Greg and Kirsten Weeks

Hunter did an amazing job finishing up our central air system and correcting some furnace piping…read more He was very informative from start to finish and gave us a very reasonable quote for his services. Highly recommended!

Fabulous experience with the gentlemen at Two Cool Guys. Honest and transparent throughout the…read moreentire process. Classic service in a modern world. Highly recommended.

10/10 service! I had complications with my home warranty and they were very patient while resolving…read morethe matter! left my sink clean and good as new

My kitchen sink was clogged, again. It does this every 1-2 years and the plumber puts a snake down…read moreto about the 20 foot mark and clears it. I called one plumber who couldn't come out that day. Mr. Rooter could send someone out the same day. I asked pricing on the phone and explained the situation in detail. They would not give me pricing until the tech assessed the problem. Two techs came and looked briefly, then estimated $395 for the simple repair. They kept promoting the 90 day warranty, which I did not care about. Apparently, there was a coupon, so they gave me $30 off. Later, I found a $75 dollar off coupon online. All in all, I should have rented a motorized snake for $30 from Home Depot and did the job myself. The service was prompt, adequate quality but way too expensive.

I live in an Eastbrook home, so pretty much everything either doesn't work, was installed…read moreimproperly or explodes at some point. This time, it was the kitchen sink faucet which started spraying all kinds of water from the underside faucet mounting whenever the water was turned on. I assumed the faucet was shot and would need to be replaced, so I called for a plumber. After calling 7 (seven!) plumbers and getting no response from 6 and 1 message that they could come out in about a week, I finally called Cascade Plumbing and they came out the very next morning. The plumber was a quiet old dude, but clean, competent and professional. He was also honest! Instead of up-charging me for a new faucet, he told me that the existing faucet might not have been installed properly (big surprise from Eastbrook.) He explained what was wrong and was able to fix it right then and there. No replacement was needed and the charge was minimal. This company exceeded my expectations. I will be calling Cascade if I need plumbing services in the future!

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

I called Cherry Valley to make a service call to quote the installation of a larger breaker box…read more The appointment was made for the next week and I was told the electrician would arrive between 11 and 12. They requested pics of the breaker box so they could determine what size we needed. They called the day before to remind me of the appointment which I appreciated. Don arrived at 11:50. Took his shoes off before walking through the house. Very nice man and easy to talk to. He suggested a less expensive way to get the work done. We received the estimate two days later and it was reasonable. The work was scheduled less than two weeks later. We decided we wanted a plumbing hookup and they sent someone out in a couple days with a quote following a few days later. Lisa called a day or two before each appointment as reminders. The electrical and plumbing teams arrived at 8:30 to start the project. They worked all day and at the end of the day, the owner's son was trying to put back together a small garden area they had to dig through to get to the water source. I told him he didn't have to do that but I really appreciated his effort. The work they did was exemplary and I would highly recommend them for your electrical and plumbing needs.

Gave us great advice on outlet placement. Left the place spotless. Great value. Would definitely…read moreuse again.

Overall service professor is an okay company. They responded to me in a timely manner and everyone…read moreI talked to from the person who scheduled a technician to the technician that came out were great. They were able to provide a great value for the service I needed. The follow up after went well, that technician was informative and good. The downside to service professor is they get in your door for a cheap price and try to find something wrong so they can quote you an enormous amount of money for a service a local professional can do. I know because the cheapest quote they offered was $4,000, to fix my problem but I found a local plumber who was licensed and insured who did it for a fraction of the cost. I would have used service professor if they were priced more fairly.

Giving this place a one star review seems too generous. We called to have someone come and do a…read moresimple unclogging for our sink. After he left, a leak sprung in our basement, which we figured out only happens when that same sink is used. We had to shop vac and clean the basement and I called the next morning. They said they would send someone out. I was super calm about it, totally trusting they would make it right. They sent the SAME tech out. So of course he starts saying its not his fault and there is nothing he can do. I call the business and they say they can have their manager call me in ONE TO TWO BUSINESS DAYS. I tell them that is unacceptable, I need a supervisor out here tomorrow. They say they can send someone out but it'll be an entirely new charge. Stay away from the business. They are cheats and only want to create new problems so they can upcharge you.

I hired Grapids to do a home repair service job. What they did was very good work but they had no…read moreconsideration how they left my home. Plastic was to be layed in the basement where they were working and ended up tracking oil all over the floor. Some kind of grease or oil was spilled in the driveway. I contacted them two days after the work. It took a while for them to get back with me. The dispatch team was too busy or they would set up an appt, not show, and sometimes reschedule. I had to keep calling and making a longer story short they finally came out two months later. They cleaned the spots with cleaner that didn't work so I bought something to try myself. I worked at it and got about half the stain off but still bad. The stain was baked in by the sun by this time. It was on them to clean. I'm 73 female and this is ridiculous. Their customer service has a lot of room for improvement!

For as much money as this organization spends on marketing (billboards, mailers, etc.), you would…read morethink that they would actually want to keep the new customers they attract. Well, apparently that isn't the case - they just cancelled an afternoon appointment on me first thing this morning. Keep in mind that I had this appointment scheduled 2 weeks in advance - nothing crazy, just a water heater inspection + flush, but an opportunity to build a relationship and offer recommendations which leads to additional services. They at least offered to reschedule for a later day in the week -BUT- with little regard for the fact that I took time away from my busy schedule to have a set appointment. Needless to say that I won't be using their services (nor recommending them). Don't get stuck like me, take a day off of work to accommodate, and have them cancel last minute!