Excellent product (whirlpool refrigerator) received a timely delivery and setup. And hauled away my…read moreold fridge for me.

Customer service and communication was very good. I always try to use our local businesses when I…read morecan.

My landlord hired this company to fix a broken burner on my stove. It was really frustrating…read moregetting someone to come out to do the repair. First, they tell you that you have to be available all day for them to come do the repair. I'm self-employed, so if I take a day off, I don't get paid at all for that day so this was incredibly frustrating. I also ended up having to be home multiple days for the repair to be done. They also did not notify me ahead of time when they were planning on coming the first time, so I just got a phone call while I was at work on Thursday telling me that they would be there in 20 minutes. I wasn't home (nor was I notified so that I could make arrangements to be home), so it had to be rescheduled. They told me that they would come out on Monday. I came home from a camping trip specifically for this repair just to be told on Monday that they did not have time to come do the repair. So I left my vacation for no reason and drove and hour to and from Muskegon for no reason. They rescheduled for Thursday and someone was coming out, but they did not have the right address on file so that was a hassle as well. Overall, the company seemed pretty disorganized and did not have great communication. I will say that the guy (Felix) who actually did the repair was great. He was friendly and understanding about my frustrations. He did the repair quickly, and cleaned parts of my stove that can't be cleaned unless it's taken apart. He did also explain that they recently changed software for their scheduling stuff, and that was part of why there were so many issues getting someone to come out to do the repair. While the situation was frustrating overall, I am hopeful that this was a one off and that they take steps to improve both communication and organization with scheduling. I do hope they gave my landlord a discount on the service though.

After two weeks the ordered part was finally installed to fix our dryer. The fix worked; however,…read morewhen I questioned the final itemized accounting of the bill, I was ignored. There was a total of $107.58 unaccounted for on the bill. If this was the service fee, then it should be noted. I have waited for a response from Cardinal Appliance Service, but have not received one. I will not use this company in the future.

Clean and conveniently located store, with friendly employees, but the cactus and succulent plants…read moreweren't very well maintained.

Allow me to regale you with a tale of misery that can only be rivaled by an enema of broken glass…read more On 1/3/21 my wife and I were notified by our builder that it was time to order our appliances as the specs were required to finish building our cabinets. On 1/4/21 I begrudgingly joined my wife on a daylong hunt for the perfect matte black stainless steel appliances, after shopping around for a few hours we landed on a full set of Cafe (Refrigerator, range, dishwasher) and a GE washer and dryer at this particular Home Depot. We worked with a very friendly salesman (MDG1YY5) and he proceeded to build our very specific order in the system, as it often goes the system went down several times so he kept redoing the order (hoses, power cords, custom brushed bronze pulls, and all), no big deal "stuff happens". Due to the manufacturing delay of appliances in the COVID-19 era we wanted to get these ordered for a future date to ensure they were ready by the time we moved in. We selected a future date of 3/10/21 as that paired up with our expected timeline to move in, I expressed the potential issue of the home not being ready and was assured the warehouse could hold the appliances for as long as needed if that were the case, great. We finalized the details and checked out about $10,000 lighter and went on with our lives. As 3/10 approached we found ourselves behind schedule due to weather and material shortages (This is where our experience with Home Depot morphs into a Quentin Tarentino film). I contacted their third party delivery service and notified them that the house was not ready and I will need to push our date back up to 60 days. It was at this time I was notified that they would not hold a product for more than 30 days. I worked with our builder and he gave me permission to unload them all bunched together in the living room as the floor had just been completed. Appliances arrive on 4/10 (30 days exactly), as the gentlemen bring in items I compare their product ID to what is on my paperwork to ensure every single item is accounted for and correct. An important note here is no appliance is listed as "White GE Washing Machine" instead it is something like SKU 1005-128-482 and Description GFD65ESPNSN. Everything checked out and there the appliances sat until our final inspection (Only the dishwasher may be installed prior to this point). On 5/8 we were granted occupancy of our new home and cleared to begin moving in. The very fist thing we wanted to do was open and install these appliances we had been enamored with for the last 4 months. If you've ever received appliances in this method you will know that they come in massive reinforced boxes secured with metal banding and several inches of foam to ensure safe transport. Our first box was the dryer... It was champagne colored, not white. Next was the washer, same issue. Kitchen appliances were all the appropriate color and model so no issues, yet. We immediately contact Home Depot to notify them of the mistake, they refuse to do anything stating we approved of the items when they were delivered and its been over 30 days why hadn't we raised concern to this point? The following day my wife goes to the store and exhibits the patience of a Tibetan Monk and after a few hours convinces them to let us trailer these back to the store and send us the correct items. New delivery is then scheduled for 6/11, crisis averted we can survive a month without a washing machine. When you order handles that are not stock with the appliance they come separately so you end up with both colors. We go through and swap all of them out but the ones on the stove don't fit quite right, the handles are fine but all of the knobs seems off. After a few days of tinkering with it I dig through the box to see if there are instructions for this seemingly mindless task that I don't understand. The kit is for a gas stove... they ordered the wrong parts. A few hours on the phone later they get the new pulls ordered for us (It's 6/29 as of writing this and we still do not have them). I wish this was the end.... 6/11 finally arrives and with it our new washer and dryer! We slide the dryer in place, get it hooked up and test it out, perfect. Slide the washing machine into place, there is no outlet... Call our electrician and he says he will be out on 6/23 with the rest of our lights, no worries on our end just 2 more weeks. He comes out on that day and runs a new outlet. We set the dryer up and it immediately pops the GFI. Check the manual with the electrician and confirm everything is correct, it is. Run an extension cord to other outlets through the house, same issue. Bad ground in the machine maybe? Anyway, Home Depot told us to pound sand because its been over 48 hours since receipt. So now begins the tedious journey of working with the manufacturer. Spend the extra money and deal with a mom and pop shop, someone that has a face, reputation, and a soul.

We received excellent service from Doc Johnson at Brummel's ! We had a very difficult closet…read morewasher/dryer space and Doc ( and even another salesman ) spent many hours on 2 different days of trying to find something that would fit AND meet our needs! He was patient and very tolerated of our mess that we were working with! I would highly recommend Doc and Brummel's for your appliance and furniture needs! Thanks Doc!!

I went in and purchased a gas dryer from them today. The staff were very friendly and professional,…read moreDoc was great and quickly helped me find what I needed. The entire visit was maybe 25 minutes and I WILL be going back there for my future purchases

Mary helped us and was super helpful. We bought appliances here for our new build and they had a…read morehuge selection and great prices compared to everywhere else, even Costco! Would absolutely shop here again.

You bought our whole suite of appliances from Garrett's years ago The ice maker on the refrigerator…read morewent out they came to fix it it took over 6 weeks for them to fix it but it ended or a certain parts and then they had to go order another part and then the thing every time you open the door of the freezer ice falls out out of the floor The repair person said well there's nothing I can do about that. Ridiculous

What wonderful customer service. I raced in looking for a recliner for my son who was recovering…read morefrom emergency back surgery. The wonderful design consultant Susan seemed to know that I was on the hunt for something specific and was a bit overwhelmed. She suggested a power recliner that turns out was exactly what I wanted. She listened carefully to my needs- I needed it delivered the next day and it was already close to five o clock. No problem she made that happen- i needed it before my son was released from the hospital the next day- no problem she made that happen- I needed an old recliner removed - no problem she made that happen. She was kind, knowledgeable and helpful . She made me feel valued and I am a customer for life.

This is the second time that I have worked with Tim! He is the best asset that Talmas has. He is…read moreso helpful and patient as I go from one thing to another. I was disappointed in the manager because I ordered a chair and a half to go with my couch and a mattress and foundation. I have to wait several weeks but the mattress is in stock. I was getting free delivery because my husband served in the military. Tim said it was for one delivery and offered to ask if I could get my mattress now and chair when it comes in this summer. She said I had to pay for one delivery . I live about 5 miles away! I guess I shouldn't have expected any extras because Talmas is known for not going out of the way for their customers!

Thank you so much for the beautiful engraving on an urn for my missed and beloved mom who lost her…read morebattle with cancer in Jun 2020. The staff was warm and caring. I appreciate you all!

From the owner: "Providing our customers with solutions, quality and service"…read more At Custom Engraving, this is not only our slogan, but the foundation of our company. As a professional custom engraving company, with over 50 years combined experience, we have the resources to handle any size order. We pride ourselves on producing a quality product every time. We carry a wide variety of recognition products such as plaques, awards, crystal, glass, trophies, medals, lapel pins, acrylics, clocks & more. We are here to help your corporation or organization recognize special achievements. We offer engraved signage, name badges, custom metal & plastic plates, rubberstamps & promotional products, all customized to suit your needs. Our graphics team also artistically design one of a kind granite keepsakes and memorials with laser engraved photos of your favorite memories, beloved family members & pets. Our laser job shop division is designed for companies needing parts marked with a precise permanent image

Skip the storefront and buy from these guys on the web at half the price. With next day shipping…read moreif you live in town like I do. I needed a new part for my oven. I called them and got their price over the phone, $118, or $102 if I didn't need the lifetime warranty. I'd already seen the part I needed for about $60 on various web sites so I said, "Are you kidding? No thank you very much, I'll buy on the internet." After hunting around a bit more I settled on the offer for the part on Amazon from "Home Appliance Parts" in the Amazon Marketplace. $59 including shipping. The part arrived one day later. Amazing. Then I saw the return address on the shipping box: 509 76th St SW, same as the 1st Source Servall folks who'd quoted me that outrageous price. Even more amazing. Apparently there's one obscenely marked-up price for parts over the counter, and another much more reasonable one from the same store if you buy through the 'net..

Terrible place to buy from parts come broken and wrong parts are always given! Parts seem like they…read morehave been thrown around and not taken care of when bought and the boxes come dirty as times overall the place seems weird and I wouldn't not recommend buying from them especially at such high prices