Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful

everything I needed for a child's rain gear at reasonable prices, and stellar quality .read more

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

WATCH THE PRICE THEY CHARGE YOU AT THE REGISTER. I had to walk back to do multiple price checks…read moremyself after the listed price on the shelf was lower than what they tried to charge me in after scanning the barcode (in fact, most products DID NOT have a listed price where I was looking). Last price check I did one of the employees was taking the sign away. Idk if it was to tell the person at the register or not but when I said something about it they said it was "store policy" to charge the listed price and not the inflated price in the computer.... Yeah pumpkin its also consumer law in MA. Staff was pretty sycophantic or checked out any time you tried to talk to them. Thanks I guess though, wound up saving hundreds just by getting so frustrated at the ordeal. Turns out, Holyoke Sporting Goods had the main sporting stuff I needed at a fraction at the price.

Brought 8 golf clubs in to be re gripped and it was a train wreck from the beginning. Golf…read moredepartment employee couldn't figure out how to re boot the computer, so I had to help him and then he couldn't sign in After 10 minutes he finally figured it out. Took another 20 minutes to enter my information. Finally picked out the grips and received pricing, but when checking out the couldn't figure out the proper pricing. After that got figured out I asked if they would give me a call when done and they said yes. Told they would be done in 1 day. Never received a call, so called them and was informed they couldn't do the job because grips were too old. Isn't that why you get new ones? When to pick them up and found one of the grips butchered and the rest not touched. I asked for a "manager" and I spoke to a rude incompetent person who offered nothing other than interrupt me every time I tried to speak. Overall awful experience.​

This is a Eastern Mountain Sports type store. Same basic premise but maybe with more name brand…read morepretty-expensive clothing and equipment. My only hang up with this store, which may not necessarily be their fault, is it is expensive. They do have a great selection of canoes and yaks. They also do rentals on some items so it's nice to be able to try things out before you buy.

Really excellent store for canoe and kayak sports... great selection of boats and one of the most…read morecomplete arrays of accessories and safety equipment you'll ever see. Complete selection of Thule and Yakima racks. Also, great selection of outdoor/mountain clothing, footwear, books, and hardware for cooking and climbing. No bicycle stuff, but that's pretty well covered by other stores in the Amherst/Northampton/Hadley area. Prices are normal, not super discount and not like a boutique shop either. We bought two kayaks there and they were good with the price. Been back many times. I prefer them over EMS because the have a bigger selection, and because when you buy there you're supporting a local business instead of a national chain.

The way they treat you, FORGET ANYWHERE ELSE…read more Finish Line, Footlocker, and Champs..... Good bye!! Seriously, Ella helped my mother and I out with buying shoes and accessories. She did the test with their machine and I learned more about my feet than I ever have in my life. She was patient and answered any questions I had, I did not feel hustled, rushed or ripped off when leaving. Like people do at the other 3 stores mentioned above. Go see Ella at Marathon Sports!

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Lots of customers service help! Good info and well made products! Shopping here again! Thanks!read more

Super friendly and helpful. Did my boot fitting and was very patient to get them right.read more

Took my bike there to get fixed and they replaced the rear derailleur but the same problem…read morehappened, caught in spokes and mangled it. Someone there really doesn't know what he is doing. You're rolling the dice here. When I brought it to the shop in Belchertown, he found that the front spokes were way too tight and the wheel was way out of true, the rear skewer was about 30 years older than the bike, so not the same skewer that was on it when I brought it to Valley, got the gear shifting problem solved with a new Acera derailleur and all the adjustments for less than $70.

They had one of my size in the shoe I was looking for at only 20% more than the Zappo's price, but…read moreI needed new shoes stat because a cat had peed in my old ones. Related: the peppy clerk successfully upsold me on a whole bunch of new socks. Shoes are one thing I continue to buy at bricks and mortar stores because, well, when you need new shoes you really have to try them on. Famous pretty much leaves you alone unless you really need help but doesn't look like an emergency supply warehouse after a hurricane has passed through, so it continues to get my business.

Famous Footwear in Hadley has a ton of different shoes for men and women. Their selection ranges…read morefrom sneakers to formal dress shoes, and overall the store is generally well stocked. The staff is always polite, willing to help you find something, and able to order in particular sizes that they may not have in their store. The only downside to Famous Footwear is the fact that their shoes are often overpriced compared to other shoe stores. The quality is good, but sometimes the shoes wear easily. Moral of the story, if you are looking to buy some shoes here, they have a great selection, but make sure that you think out what you buy, and buy the most durable pair.

We drove up to Massachusetts to rent a snowboard for my daughter. Unfortunately, the place we…read moreoriginally planned to visit was closed due to the the big E. However, we found another store nearby and decided to check it out. They were having a sale and were offering discounts on last year's products. We spoke with a gentleman on the second floor who helped us find the right snowboard, bindings, and boots while staying within our budget. We were able to walk away with everything we needed at a reasonable price, and my daughter is very happy with her new gear!

They don't stand by their equipment. Rented skis for the…read moreseason that were defective - one ski literally split lengthwise. I could see inside that it was being held together by glue, and was probably unsafe to use in the first place. My family was on vacation so we were forced to buy a used pair for my son so that his trip wasn't ruined. When I returned the skis the store refused to refund any of our money, gave me an attitude, and blamed it on my beginner-skier son. Do yourself a favor and take your business elsewhere.

Without Target. Life would be way worse. I do wish our target was larger but they always have…read moresomething my family needs. I know this is true for everyone else. If Target was not here we would be shopping at Walmart and their stuff is worse and they support the Nazi.

very nice. cashier was kind and flexible and let us pay half…read morecash half card very nice.