I received excellent service today eating lunch at Lunatics. Thanks to ALLIE and CHASE for a great experience We never had to ask for any thing Chase got me at 1 bowl of salsa per person Allie had the foresight to know when we needed napkins refill of drinks excellent service and foof read more

The food, atmosphere and staff were all Amazing! I had the grilled pollo fundido it was DELICIOUS! They have Trivia on some Tuesdays throughout the month and it's just such a fun atmosphere. I can't wait to go back! read more

Their food is always bomb! Love their summer six (3 mini fried burritos and 3 mini tacos chicken or beef) it's the perfect amount of food to not going home stuffed but it's not crazy expensive. You have great drink specials to choose from. The service has always been good even if they have new staff sometimes they always fix something if they mess up and are cool about it. Went for Mother's Day and it's a very chill vibe and musics not to loud. Love this place! And love the catering available from their main location on Bell rd! read more

Valle Luna Lunatics - Mother's Day mom daughter and granddaughters enjoying lunch! - Mexican Near Me - Phoenix, Arizona

Great food and atmosphere! Very similar to the other valle luna restaurants just a little smaller. Can't wait to go back! So glad we have one closer to our house! read more

We were there on Tuesday with a few friends. All went well for the most part until we asked for the check. I had asked my server if they provided a veteran's discount. read more

The food was amazing and delicious. I had the chimichanga chicken oh my goodness soo good. The service was fine but they are very busy so be ready when they come to your table. The place is like a sports bar so many televisions. Really nice Mexican restaurant.. read more

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Every time we order for pick up, every one is so sweet. Even when we ask for extra sides and special accommodations, they get it perfect every time. Thank you read more

I've been to Valley Luna before, but not Valle Luna Lunatics. It seems very similar to the other locations, so I'm not really sure what the significance of lunatics is. Staff was very friendly, and the place was very clean and nice. I didn't see any lunatics when I was there. The food was good and a reasonably good value. It's an Americanized Mexican food similar to many of the other Mexican chains, like Macayo's, Carlos O'Brien's or Garcia's. If you're looking for Americanized Mexican food and don't wanna go to a chain, this is the place to go to! read more

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The service was phenomenal. Jayden was top notch. The pollo fundido was "ok". The chicken was flavorless. There was a buzz in the area, which made for a good environment. read more

rude workers and poorly dressed with their hanging halfway off their cut the manager, just smiled at the worker and didn't confront her about her rudeness to a and the another worker rolling their eyes at very poor service, even if someone's a DoorDash or not very poor service read more

I did reach out via email to talk to a manager because I hate posting a bad review without doing that first. I never heard back from anyone. My daughter didn't get her kids meal until everyone was done eating except for me because my wings were so salty I couldn't eat them. Friendly staff but I won't be back. read more

Valle Luna Lunatics - Mexican Near Me - Phoenix, Arizona

To us, it was ok. Food was ok. The drinks were great! The background music was ok. Celebrating a birthday, so that made it ok.

Great atmosphere for delicious Mexican cuisine! Happy Hour is very generous! Very attentive service! read more

This place has an awesome grilled chicken fondido! Omg! They are killing everyone in valley that has this dish. ( I think) If you are a fan its a must try! Yes, I know something so basic they have put so much flavor into I am a fan! Also, great late night happy hour! If you want one of these Pollo Fondidos make sure you order it before 9pm. The manager was super nice one night to me..... I didn't get the memo and still let me order it but I am sure that's not always the case but Shout out to the management that didn't break my heart by allowing me to still order not knowing they stop serving full menu at a certain! You's my hero!!!!!!:) read more

Not my vibe. Noisy, crowded, and freezing cold. Food was sub-par compared with other Valle Luna restaurants.

Food was delicious! The chicken fundido was delicious with the jalapeño cream cheese in the mix and rice and beans and a watermelon margarita with Taheen on the rim . Sorry looked so good I forgot to take a picture before I ate it . You've gotta try it for yourself ! read more

How exciting to have a hometown, family owned business grow in the valley! So happy to have them in the neighborhood! Valley Luna never disappoints! Yummy!! read more

Valle Luna Lunatics - Yummy! - Mexican Near Me - Phoenix, Arizona

When I heard this was opening I was so excited!! My husband and I had so many great memories at the Cave Creek location and leaving that area was tough to be missing our spot! Years later, we often frequent Lunatics and love it every time!! So easy for pick up but also enjoy dining in for the atmosphere. Recently worked with the manager (she has been with the company for years & sooo good) on a large catering order (local school for teacher appreciation lunch). We had incredible feedback from our teachers and plan to put in another large order for them before school ends. Thank you so much to this awesome family and staff who has brought so much joy to the valley for many years!!! :) read more

Wow! First of all - BEST SERVICE EVER! We visited last night about 5 minutes before closing. I know...not nice of us! But hey, we were heading home from a concert and had the munchies! Alicia was so kind and welcoming. Everyone treated us like they were happy to have us there! Food was great. The spicy hot sauce-yum! And the chips were served warm. They have a limited menu late in the evening, but that was just fine. The tacos, cheese crisp, and guacamole boat were just what the doctor ordered! So happy they are just down the street! We will definitely be back!! read more

First let me say that the service, as usual, was very good. We have been to Lunatics a number of times for both lunch and dinner, and have never been disappointed. We went last night (6/23) for dinner and were met with a short wait. Nothing of any concern. Unfortunately when they brought the chips, salsa, and hot sauce is when the issues started. The salsa was watery with little flavor. The hot sauce was even more watery, low in flavor, and not really spicy at all. We each order a red chile burrito dinner and my wife ordered hers deep fried. Hers came out without being deep fried. We told the waitress to let her know and so they wouldn't charge for the deep frying. She ended up removing the entire burrito dinner from the bill. (Again, excellent service). The enchilada sauce was thin... the red chile was lacking flavor and chile sauce, tasting more like a shredded beef that had some chile sauce thrown on top. Most of the meal was lacking flavor, like they lost their seasonings and salt shakers. We have had the red chile multiple times, and have never been disappointed. We also normally love their hot sauce and salsa. This trip was just disappointing. We will be back, but only to see if this was a one time issue, or a new normal. Hopefully it was only a one time issue. read more

We are so thankful to have a Valle Luna in our area. It's an Arizona staple and this new location didn't disappoint. The new decor is a welcome sight. Way different and modern compared to their other locations. The seating arrangement is better than the last restaurant that was in here. The staff was on point and very courteous. My wife ordered the Luna Bowl with pork and it was enough 2 people. The pork was moist with a slight spice to it. The accompanying condiments all looked fresh and made for a great addition to the pork. I opted for the classic #2 - Hard Shell Taco, Cheese enchilada, rice and beans. It was as I always remembered. A large shredded beef taco, gringo style with lettuce and tomato, a gooey enchilada where you have to use your knife to wrap the cheese that is oozing out of it, around it. All in all, I am super happy that they are so close to home and they are serving their classic dishes. read more

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First time here, normally go to the 35th Ave location. This is a small place but set up nice. Full bar, smaller menu. Food just as delicious and the service was excellent. Unfortunately was to distracted to take photos but the pork and shrimp fajitas are delicious as was the beef fundito. Will be back for sure. read more

Hands down one of the best Mexican spots I've been to in a while. Loved the OG one on bell so it's nice this location is closer to home. The food was bomb -- super fresh, full of flavor, and the portions were generous (you will not leave hungry). I had the chicken fundido and honestly, I'm still thinking about it. But what really made the experience was the manager Alexa. You can tell she truly cares about the vibe and the people. She came by to check in, made sure everything was perfect, and just had such a welcoming energy. It felt like we were being hosted, not just served. Definitely adding this place to my regular rotation -- 10/10 all around. read more

Valle Luna Lunatics - Strawberry margarita and salsa - Mexican Near Me - Phoenix, Arizona

Second time at this location! Lovely. Food was fabulous. First time: the salsa alone brought me back. Yum! Guac bowl was woofed down. Our main meals were also fabulous. Enjoyed the experience all around. Atmosphere is good and family-ish. Nice music. We wanted desert, but, had no room!!! Alexa was the server both times. She was on the ball both times. Excellent service. Didn't miss a beat. Bill & Jane, glad to come to another of your eatery spots, hope to bump into you someday. Hi from Wendy & Alex, from the old Hoot days. read more

Please have Chive on one tv on each wall. I asked for chopped up jalapeño and a whole large jalapeño was placed in a small tortilla cup. It was hard to stab with a fork and cut with a dinner knife. Otherwise dinner was great, your chips are always warm and fresh and staff courteous, polite and timely. Thank you! read more

Still eating here every week, and still love it just as much! Had to add this amazing picture of their nachos...because WOW!! read more

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Was really hoping that my previous 3+ experiences were a fluke & id have better luck 6+ months later. But NOPE. The kitchen staff can't even make a quesadilla correctly. It seems to be only this location as we frequent other locations and never have this issue. This last time we ordered through door dash, and after receiving crap food, we called to speak with a manager and his response was "I can't do anything." Isn't it your staff making the food? I didn't want a refund. I wanted my food made correctly. Guess that's to much to ask for Attached a picture. This quesadilla is supposed to have jalapeño cream cheese in it & I had requested extra cheese. You can see clearly neither was done read more

Valle Luna Lunatics - No jalepeno cream cheese. - Mexican Near Me - Phoenix, Arizona

Clean space andrelaxed atmosphere at lunchtime. Speedy service and polite staff. Reasonable prices.

I don't know why there aren't more Stars for this restaurant. I used to live in Arizona but moved away. I did not realize I could not find Mexican food that tastes like the food here. Two words - Pollo Fundido! Paired with rice and beans with a hibiscus margarita to complete the meal. Nom nom nom! Our servers were fun, enthusiastic and diligent. Need an Arizona Mexican food fix? Look no farther! The ambiance is typical of standard local casual restaurants. Lots of seating too. read more

Valle Luna Lunatics - Pollo Fundido meal - Mexican Near Me - Phoenix, Arizona

Visited tonight! Had great service and food! One of my fav restaurants and will be back again and again!! Thanks Luna!!!!

Food and service was outstanding friendly staff and big servings. Little hidden gem in shopping plaza.

We took our family of four here Thursday night and everything was fabulous. All four of us enjoyed our dinner and the service was amazing. Our server (Nick) was very friendly and efficient. Our food came out soooo fast and everything was exactly as we had ordered it. My daughter accidentally spilled her water and it knocked the glass sugar caddy off the table and made a mess all over the floor. A team of people were on it immediately and the manager came over to make sure that no one was hurt. Great food and awesome service!! Our new favorite Mexican restaurant! read more

It's a Bar but the Food is Great and our waiter was fantastic. We justed wanted to check this Valle Luna out and we were impressed.

Visited Lunatics Feb 7th for some happy hour, got the fish tacos and potato skins which were delicious. The stand out of our happy hour was our server Allie. Very friendly and personable and was just a joy to have bringing us our Friday beers and occasional chit chat. Good hire Valle Lunatics. read more

Second time here and food was consistently good! Got the Fajitas which are a new and they were fantastic! My new go to for Fajitas (Sorry Chilis!) Also great service and house Margarita! read more

We love the food over at Lunatics! Never had a complaint, good food is always coming out hot and prepared so nicely! One of our favorite parts of going is the service! We don't wait to be seated, to receive drinks or food! They are always getting food out fast- with great service! We especially love Allie! She is bubbly, a great server, knows what to drink and eat and has great recommendations! The place feels good for kids, adults, seniors! They have friendly pictures, sports on, music playing and it always feels like a good time! read more

I don't know what's in the tacos but they keep bringing me back ! Taco basket attack. Margis are in check mmm read more

Love what the difference in quality is for this location. Have been there several times now and have appreciated the services and food. Especially love the taco basket and taco Tuesday and lunch specials are really nice. read more

I've been going to the Valle Luna on Bell and the location on cave creek for the last 30 years and this place is so so terrible. Do not go here! Please go to the original locations only. I was so disappointed. The pollo Fundido is completely different no sauce and nasty cubed meat. Not their normal grilled chicken. Subprime for sure. Margaritas were disgusting! How you gonna have limes with no juice!? #nojuicy read more

Valle Luna Lunatics - Lime with no juice - Mexican Near Me - Phoenix, Arizona

My husband and I went to thinking the food is the same as was before? Nope the tortillas chips were harder then a rock. You can tell came from a cheap store or maybe stale??? The refried beans were old and taste like from a can??? They also served more vegetables in their meal than meat group like were paying for.. So sad although the service was better than the stale food that was served. read more